Frontline Group information
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$10.10 - $11.54
1% of jobs
$11.54 - $12.98
4% of jobs
$12.98 - $14.42
13% of jobs
$15.05 is the 25th percentile. Wages below this are outliers.
$14.42 - $15.87
16% of jobs
The median wage is $16.95 / hr.
$15.87 - $17.31
21% of jobs
$17.31 - $18.75
15% of jobs
$19.40 is the 75th percentile. Wages above this are outliers.
$18.75 - $20.19
11% of jobs
$20.19 - $21.63
7% of jobs
$21.63 - $23.08
5% of jobs
$23.08 - $24.52
4% of jobs
$24.52 - $25.96
2% of jobs
How much do frontline group jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for frontline group in the United States is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.19 per hour, depending on experience, location, and employer.
To thrive as a Frontline Group Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing tools is typically required. Exceptional patience, resilience under pressure, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient issue resolution, customer satisfaction, and effective teamwork in a fast-paced service environment.
Team members in a Frontline Group role often face challenges such as managing high volumes of customer inquiries, adapting to rapidly changing protocols, and maintaining consistent communication within a fast-paced environment. Overcoming these challenges typically involves strong time management, frequent team check-ins, and ongoing training. Collaborating closely with colleagues and supervisors allows team members to share best practices and address issues quickly, fostering a supportive work environment that helps individuals succeed.
Frontline recruiting and hiring involve sourcing, screening, and selecting candidates for entry-level or operational roles that typically require direct interaction with customers or the public. This process often emphasizes skills such as communication, customer service, and the ability to work in fast-paced environments, with recruiters using tools like applicant tracking systems to manage applications.
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