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Frontline Group Jobs (NOW HIRING)

Ampac Holdings, LLC

Frontline Leader

Battle Creek, MI

$75K/yr

Act as the primary link between frontline employees and management. * Communicate goals, changes ... Customizable group benefits including health, dental, life, disability, and travel insurance * Paid ...

ProAmpac

Frontline Leader

Battle Creek, MI · On-site

$75K/yr

Act as the primary link between frontline employees and management. * Communicate goals, changes ... Customizable group benefits including health, dental, life, disability, and travel insurance * Paid ...

Frontline Source Group

HR Assistant

Katy, TX · On-site

$34K - $44K/yr

Medical, Dental, Vision PTO, Holiday pay 401K Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without sponsorship. The client ...

Allegion

Frontline Leader

Indianapolis, IN

Frontline Leader-Indianapolis, IN Frontline Leader Do you have a passion for leading others? Our ... Two (2) years' experience in the process area in which group leader position exists and working ...

Frontline Source Group

Pharmacist

Elmira, NY

$58.50 - $70.25/hr

Job Requirements Pharmacist, Staff Pharmacist Additional Information Frontline Source Group is an Equal Opportunity Employer. Candidates must be authorized to work in the United States without ...

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How much do frontline group jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for frontline group in the United States is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.19 per hour, depending on experience, location, and employer.

What are some common challenges faced by team members in a Frontline Group role, and how can they be overcome?

Team members in a Frontline Group role often face challenges such as managing high volumes of customer inquiries, adapting to rapidly changing protocols, and maintaining consistent communication within a fast-paced environment. Overcoming these challenges typically involves strong time management, frequent team check-ins, and ongoing training. Collaborating closely with colleagues and supervisors allows team members to share best practices and address issues quickly, fostering a supportive work environment that helps individuals succeed.

What is a Frontline Group?

A Frontline Group typically refers to a team or unit of employees who interact directly with customers or clients, often serving as the first point of contact for a business or organization. These groups can include customer service representatives, sales associates, or support staff who handle inquiries, resolve issues, and provide essential information. The effectiveness of a frontline group is crucial because they shape the customer experience and often represent the company's brand and values. Their work is vital in building trust, satisfaction, and loyalty among customers.

What are the key skills and qualifications needed to thrive as a Frontline Group Customer Service Representative, and why are they important?

To thrive as a Frontline Group Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing tools is typically required. Exceptional patience, resilience under pressure, and a customer-focused attitude help individuals stand out in this role. These skills ensure efficient issue resolution, customer satisfaction, and effective teamwork in a fast-paced service environment.
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Frontline Group jobs near you
Infographic showing various Frontline Group job openings in the United States as of May 2026, with employment types broken down into 13% As Needed, 49% Full Time, 25% Part Time, and 13% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,719 per year, or $18.1 per hour.
Frontline Leader

Frontline Leader

Ampac Holdings, LLC

Battle Creek, MI

$75K/yr

Full-time

Posted yesterday

Job description

Are you ready to grow your career with a company that values your hard work, safety, and success? Join ProAmpac, a global leader in flexible packaging solutions. We’re more than just a place to work – we’re a team that’s shaping the future of packaging.

About Us

ProAmpac is a global leader in flexible packaging – known for our innovation, customer service, and commitment to quality. We serve a wide range of industries with creative, sustainable solutions. Our five core values drive everything we do: Integrity • Intensity • Innovation • Involvement • Impact

We are looking for a full-time Frontline Leader responsible for leading and supporting production team members on the flexible printing line. This role ensures safe, efficient, and high-quality operations while fostering a positive and collaborative work environment.

Salary: Starting at $75k DOE

3rd Shift Available

What You’ll Do:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made, upon request, to enable individuals with disabilities to perform the essential functions.

  • Team Leadership & Development
    • Lead, coach, and motivate team members to achieve production goals.
    • Provide feedback and support for skill development and engagement
  • Production Oversight
    • Monitor daily operations to meet schedules and customer requirements.
    • Ensure compliance with SOPs and quality standards.
    • Troubleshoot issues and escalate when necessary.
  • Safety & Compliance
    • Enforce safety protocols and conduct regular safety checks.
    • Ensure adherence to company policies and regulatory requirements.
  • Performance Management
    • Track KPIs such as efficiency, waste, and downtime.
    • Implement corrective actions to improve productivity and reduce costs.
  • Communication
    • Act as the primary link between frontline employees and management.
    • Communicate goals, changes, and expectations clearly to the team.
  • Continuous Improvement
    • Identify opportunities for process improvements and participate in lean initiatives.
    • Support implementation of new technologies or methods in flexible printing.

    Core Competencies

    • Leadership: Ability to inspire and guide team members toward achieving goals.
    • Problem-Solving: Skilled at identifying issues and implementing effective solutions.
    • Communication: Clear and concise in conveying information across all levels.
    • Adaptability: Comfortable working in a fast-paced, changing environment.
    • Attention to Detail: Ensures accuracy and quality in all aspects of production.
    • Collaboration: Works effectively with cross-functional teams to achieve objectives.

    What You Bring:

    • High school diploma or equivalent; technical training preferred.
    • 3+ years of related manufacturing process experience or printing environment.

    • Leadership experience with the ability to also work as a team

    • Ability to perform moderately complex problem analysis & Mechanical aptitude

    • Solid working knowledge of production processes and related manufacturing

    • Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams and Outlook.

    • Maintains strict confidentiality and protects privacy of confidential/sensitive information.

    • Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.

    • Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.

    • Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.

    • Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.

    What We Offer:

    • Competitive compensation with performance-based incentives and retirement savings plans with company match
    • Customizable group benefits including health, dental, life, disability, and travel insurance
    • Paid time off
    • Career development opportunities
    • A dynamic, inclusive work environment where your voice matters and your growth is supported

    Apply