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Campspot Jobs (NOW HIRING)

Campspot

Implementation Manager

$50K - $60K/yr

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse ...

Campspot

Strategic Accounts Manager

$80K - $90K/yr

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse ...

Jellystone Park Zion

Front Desk Associate

Hurricane, UT · On-site

$12 - $15.50/hr

Familiarity with reservation software (e.g., Campspot) and POS systems (e.g., lightspeed) is beneficial. * Sales experience or ability to upsell is highly valued. * Must have a valid food handler ...

Poncho's Pond RV Park

Be Seen First

Front Desk Manager

Ludington, MI · On-site

$35K - $45K/yr

Previous Campspot experience preferred. Position Requirements * 40 hours per week, April through October. * Reduced hours, November through March (potential remote work). * Some evenings, weekends ...

The William Warren Group

RV Park Camp Worker

Heber, UT · On-site

$15/hr

Campspot Software Experience preferred. * 1-3 years preferred experience with suggesting preventative maintenance, observing safety violations, and additional findings that impact the property * Must ...

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Campspot information

What are the typical responsibilities of a Campspot Customer Support Specialist, and how do they collaborate with other teams?

As a Campspot Customer Support Specialist, your primary responsibilities include assisting customers with reservation inquiries, troubleshooting platform issues, and providing guidance on using Campspot's features. You’ll collaborate closely with the product and engineering teams to relay customer feedback and report technical problems. Additionally, you'll work with the sales and onboarding teams to ensure that new campground partners have a smooth experience integrating with the platform. Strong communication skills and a proactive approach to problem-solving are essential in this collaborative, fast-paced environment.

What is Campspot?

Campspot is a reservation management software designed specifically for campgrounds, RV parks, and other outdoor hospitality businesses. It streamlines the booking process for both customers and property owners, offering real-time availability, online reservations, and payment processing. Campspot also provides tools for managing rates, guest communications, and reporting, making it easier for campground operators to run their business efficiently. The platform aims to enhance the guest experience while optimizing occupancy and revenue for property owners.

What is the difference between Campspot vs Campground Manager?

AspectCampspotCampground Manager
Primary RoleSoftware platform for booking and reservationsOversees campground operations and staff
Work EnvironmentOffice-based, tech-focusedOn-site at campground
Required CredentialsTechnical skills, software knowledgeHospitality, management experience
Industry UsageUsed by campgrounds for reservationsEmployed by campgrounds to manage operations

While Campspot is a software platform facilitating reservations, a Campground Manager handles daily operations and guest services. Both roles are essential in the camping industry but serve different functions—one is tech-focused, the other operational.

What are the key skills and qualifications needed to thrive as a Campspot Software Engineer, and why are they important?

To thrive as a Campspot Software Engineer, you need strong programming skills (such as in JavaScript, Python, or Java), problem-solving abilities, and a relevant degree or equivalent experience in computer science. Familiarity with cloud platforms, version control systems like Git, and frameworks such as React or Node.js is typically required. Excellent teamwork, communication, and adaptability help you collaborate effectively and respond to evolving project needs. These skills ensure the delivery of robust, scalable software solutions that meet business goals and enhance user experiences.
More about Campspot jobs
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What are the most commonly searched types of Campspot jobs? The most popular types of Campspot jobs are:
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Campspot jobs near you
Infographic showing various Campspot job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, and 13% Remote job distribution.
Software Customer Support Specialist

Software Customer Support Specialist

Campspot

Grand Rapids, MI • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago

Job description

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.
We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone.
As a Software Customer Support Specialist, you will assist our software customers during scheduled software support hours. Your primary responsibility will be to work with campground and resort staff on inbound call/email/chat questions in a range of difficulty. You will become a master of the 'ins and outs' of the Campspot reservation software. You will be expected to courteously share this expertise with campground management and staff at their request by phone, email, and remote desktop demonstration. A high level of technical ability is preferred.
Camping is a service-driven industry, with many of our partnering parks conducting the majority of their business outside of traditional business hours and on weekends. To best support our partners and their guests, employees in this role work within a clearly defined shift schedule that includes coverage during evenings, weekends, and select major holidays.
Given that the busiest camping season falls between Memorial Day and Labor Day, this position is best suited for individuals who are available to work consistently throughout the summer and who prefer to schedule extended time off during the off-season months.
Currently we are hiring for two shifts:
  1. Saturday-Sunday 9a-6p and Monday-Wednesday 11a-8p EST
  2. Saturday-Sunday 9a-6p and Wednesday-Friday 11a-8p EST

Qualifications:
  • Excellent written and verbal communication skills
  • Patient and courteous demeanor when working with customers
  • Availability to work the above-mentioned schedule
  • Attention and obsession with detail and accuracy
  • Effective and efficient problem solving
  • Demonstrated ability to manage multiple, simultaneous, and sometimes competing priorities
  • Experience in and ability to thrive in a fast-paced environment

Preferred Qualifications:
  • Available to start immediately
  • 3 years experience in customer service or related role
  • Experience working in the recreation/hospitality/tourism industry
  • Experience working with Software as a Service (SaaS)
  • Proficient in Google Business Suite and Microsoft Office, specifically MS Excel

Compensation and Benefits
  • Anticipated starting base salary: $45k per year
  • Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
  • 401(k) plan with employer match
  • Flexible and casual work environment
  • Employee camping credit to encourage getting outdoors and experiencing our product!

This role is hybrid in our Grand Rapids, MI headquarters.
Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We're looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products:
1. Campspot Management Software (https://software.campspot.com/) is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities.
2. The Campspot Marketplace (campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot's inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.

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