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Frontier Customer Service Representative Jobs (NOW HIRING)

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

CSR Customer Service Representative

Benton, AR ยท On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Frontier Customer Service Representative information

See salary details

$9

$18

$26

How much do frontier customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for frontier customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Frontier Customer Service Representative vs Frontier Sales Associate?

AspectFrontier Customer Service RepresentativeFrontier Sales Associate
Primary RoleAssist customers with service inquiries, billing, and technical supportPromote and sell Frontier products and services to new and existing customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, communication
Work EnvironmentCall centers, retail stores, customer support centersRetail stores, sales offices, customer-facing locations
Common CertificationsNone specific, but customer service experience preferredSales experience may be preferred, but no specific certifications required

While both roles involve interaction with customers within the Frontier industry, the Customer Service Representative focuses on support and problem resolution, whereas the Sales Associate emphasizes promoting and selling products and services. Understanding these differences helps candidates choose the role that best matches their skills and career goals.

What does a Frontier sales representative do?

A Frontier sales representative is responsible for promoting and selling the company's products and services, such as internet, TV, and phone plans, to customers. They assess customer needs, explain product features, and process sales transactions, often working in retail locations or via phone. Strong communication skills and product knowledge are essential for success in this role.

How much does Frontier Internet pay their employees?

Frontier Customer Service Representatives typically earn an hourly wage that ranges from $15 to $20, depending on experience and location. The role may also include bonuses and benefits such as health insurance and paid time off, with schedules often involving full-time hours.

Is working for Frontier a good job?

Frontier Customer Service Representatives handle customer inquiries related to internet, TV, and phone services, often working in call centers or remote environments. The role typically requires strong communication skills, patience, and familiarity with customer service tools. Compensation and job satisfaction can vary based on location, experience, and individual expectations.

What is the lawsuit against Frontier Internet?

There have been lawsuits filed against Frontier Communications related to issues such as billing practices, service quality, and customer complaints. As a Customer Service Representative, understanding these legal matters can help in addressing customer concerns effectively. Staying informed about ongoing legal cases can also improve communication and service quality.
More about Frontier Customer Service Representative jobs
What cities are hiring for Frontier Customer Service Representative jobs? Cities with the most Frontier Customer Service Representative job openings:
What states have the most Frontier Customer Service Representative jobs? States with the most job openings for Frontier Customer Service Representative jobs include:
Infographic showing various Frontier Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR / Customer Service Rep

Works Plumbing

Pacifica, CA โ€ข On-site

$18 - $25/hr

Full-time, Part-time

Medical, Dental, Life, PTO

Posted 25 days ago


Job description

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the homeowners, and make the schedules for the technicians. This position has flexible schedules available with no mandatory work on Sundays and no mandatory on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits, including medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development. Join a team that feels more like family.

Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career, apply today! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where day-to-day is different? Join our team, where we deliver top-notch plumbing solutions to homes and businesses across Pacifica, California, and the surrounding areas.


ABOUT WORKS PLUMBING

Since 2000, Works Plumbing has provided full-service plumbing maintenance and repairs and clogged drain cleaning 24 hours a day. We also specialize in water heater repairs and installations. We understand the desire for affordable, efficient, and quality services. To save our clients' money, we constantly evaluate our operating costs. Reducing wasteful spending is how we can deliver pricing that won't break the bank ' without sacrificing top-quality services.

We rely on our hardworking employees to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, great benefits, and a supportive work environment in which people want to participate.


A DAY IN THE LIFE OF A CSR / Customer Service Rep

Your primary goal is to ensure ultimate scheduling efficiency and that our clients are heard. Maximizing time and mileage, you work hard to ensure customer service expectations are exceeded. You spend your workday in the office on the phone or computer, providing top-notch customer service to our clients. You inform clients of arrival times or any potential delays through phone calls. You happily adjust for any rescheduling needs. As an efficient Customer Service Representative, you organize the days and weeks ahead to avoid falling behind schedule. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!


QUALIFICATIONS FOR A CSR / Customer Service Rep

  • Strong communication and phone skills
  • Has excellent communication and interpersonal skills
  • is detail-oriented and highly organized
  • Can handle multiple tasks in a fast-paced environment
  • Is proficient with computer systems and scheduling software
  • Has a positive attitude and a commitment to providing exceptional customer service
  • Able to pass a background check and drug test

Bonus Points If You Have:

  • Experience in customer service or a similar role
  • Knowledge of plumbing services (not required- we'll train you!)

Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Are you a customer service superstar? Are you a great communicator, both verbally and written? Are you detail-oriented and thrive in a fast-paced office environment? Apply now!


ARE YOU READY?

If you feel you'd be perfect for this customer service position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 94044


Job Posted by ApplicantPro