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Frontier Customer Service Representative Jobs in Texas

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

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Customer Service Representative

Fort Worth, TX · On-site

$20 - $24/hr

  • Medical

  • PTO

Service Squad Plumbing is seeking a Customer Service Representative to join our team in Fort Worth, TX. You will be the first voice every customer hears. Answer inbound calls, capture customer ...

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Frontier Customer Service Representative information

Is working for Frontier Customer Service Representative a good job?

Frontier Customer Service Representatives handle customer inquiries and technical support for telecommunications services. The role typically requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. Compensation and job satisfaction can vary based on location, experience, and company policies.

What is the difference between Frontier Customer Service Representative vs Frontier Sales Associate?

AspectFrontier Customer Service RepresentativeFrontier Sales Associate
Primary RoleAssist customers with service inquiries, billing, and technical supportPromote and sell Frontier products and services to new and existing customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, communication
Work EnvironmentCall centers, retail stores, customer support centersRetail stores, sales offices, customer-facing locations
Common CertificationsNone specific, but customer service experience preferredSales experience may be preferred, but no specific certifications required

While both roles involve interaction with customers within the Frontier industry, the Customer Service Representative focuses on support and problem resolution, whereas the Sales Associate emphasizes promoting and selling products and services. Understanding these differences helps candidates choose the role that best matches their skills and career goals.

What cities in Texas are hiring for Frontier Customer Service Representative jobs?

Cities in Texas with the most Frontier Customer Service Representative job openings:

Infographic showing various Frontier Customer Service Representative job openings in Texas as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution.

Logistics Customer Service Representative

Frontierlogistics

La Porte, TX

$15 - $20.50/hr

Full-time

Re-posted 14 days ago


Job description

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Summary: The Customer Service Representatives (CSRs) at Frontier Logistics are essentially Account Managers, handling either one very large account or several small accounts. Ideal candidates for this position have strong interpersonal skills and the ability to create a positive experience for their customers in every encounter. CSRs are responsible for ensuring accurate and efficient data entry, providing timely and relevant information, and resolving any issues that may arise. In order to be successful in this role, one must have the ability to successfully prioritize projects, meet strict deadlines, and maintain customer satisfaction. Potential growth opportunities are available for outstanding performance.<\/i>
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General Duties and Responsibilities
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  • Gain a thorough understanding of customer needs
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  • Employ systems knowledge; possess self\-motivation to learn what the system does and what it can do to help you and your customers
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  • Provide effective and timely verbal and written communication to customers
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  • Take ownership of customers by acting as a true customer advocate
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  • Solve problems with effective trouble shooting
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  • Process all requests within timelines set by customer or Frontier expectations
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  • Act as liaison between customer and operations
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  • Assure accurate data entry
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  • Manage customer inventory
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  • Answer all customer complaints in a timely manner
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  • Understand and maintain all customer systems
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  • Understand and maintain Frontier systems
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    Requirements
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    • Associate's degree in Business Administration or related discipline from an accredited college or university
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    • At least 1 year of professional administrative experience in an office environment
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    • Strong organizational skills and system
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    • Proficient in Microsoft Office applications, including Outlook, Word, and Excel
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      Job Type: Full\-time
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