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Frontier Customer Service Representative Jobs in California

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Customer Service Representative (CSR)

Oceanside, CA · On-site

$17 - $23/hr

Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management and all administrative fields. A ...

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Be Seen First

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Be Seen First

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

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Showing results 1-20

Frontier Customer Service Representative information

What is the difference between Frontier Customer Service Representative vs Frontier Sales Associate?

AspectFrontier Customer Service RepresentativeFrontier Sales Associate
Primary RoleAssist customers with service inquiries, billing, and technical supportPromote and sell Frontier products and services to new and existing customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, communication
Work EnvironmentCall centers, retail stores, customer support centersRetail stores, sales offices, customer-facing locations
Common CertificationsNone specific, but customer service experience preferredSales experience may be preferred, but no specific certifications required

While both roles involve interaction with customers within the Frontier industry, the Customer Service Representative focuses on support and problem resolution, whereas the Sales Associate emphasizes promoting and selling products and services. Understanding these differences helps candidates choose the role that best matches their skills and career goals.

Is working for Frontier Customer Service Representative a good job?

Frontier Customer Service Representative roles involve assisting customers with service inquiries, troubleshooting issues, and providing support over phone or chat. The job typically requires good communication skills, patience, and familiarity with customer service tools; it often offers flexible schedules and training. Job satisfaction depends on individual preferences and work environment, but it can provide stable employment with opportunities for advancement.

What job categories do people searching Frontier Customer Service Representative jobs in California look for?

The top searched job categories for Frontier Customer Service Representative jobs in California are:

What cities in California are hiring for Frontier Customer Service Representative jobs?

Cities in California with the most Frontier Customer Service Representative job openings:

Infographic showing various Frontier Customer Service Representative job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

CSR / Customer Service Rep

Works Plumbing

Pacifica, CA • On-site

$18 - $25/hr

Other

Medical, Dental, Life, PTO

Re-posted 27 days ago


Job description

CSR / Customer Service Rep

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the homeowners, and make the schedules for the technicians. This position has flexible schedules available with no mandatory work on Sundays and no mandatory on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits, including medical, dental, life insurance, paid vacation, paid time off (PTO), and on-the-job training. Work for a company that's trusted in the Pacifica community. We invest in your professional development. Join a team that feels more like family.

Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career, apply today! Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment where day-to-day is different? Join our team, where we deliver top-notch plumbing solutions to homes and businesses across Pacifica, California, and the surrounding areas.

Since 2000, Works Plumbing has provided full-service plumbing maintenance and repairs and clogged drain cleaning 24 hours a day. We also specialize in water heater repairs and installations. We understand the desire for affordable, efficient, and quality services. To save our clients' money, we constantly evaluate our operating costs. Reducing wasteful spending is how we can deliver pricing that won't break the bank without sacrificing top-quality services.

We rely on our hardworking employees to achieve client satisfaction. That is why we strive to hire and retain the best! We offer our loyal team competitive compensation, great benefits, and a supportive work environment in which people want to participate.

Your primary goal is to ensure ultimate scheduling efficiency and that our clients are heard. Maximizing time and mileage, you work hard to ensure customer service expectations are exceeded. You spend your workday in the office on the phone or computer, providing top-notch customer service to our clients. You inform clients of arrival times or any potential delays through phone calls. You happily adjust for any rescheduling needs. As an efficient Customer Service Representative, you organize the days and weeks ahead to avoid falling behind schedule. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!

Qualifications for a CSR / Customer Service Rep:

  • Strong communication and phone skills
  • Excellent communication and interpersonal skills
  • Detail-oriented and highly organized
  • Can handle multiple tasks in a fast-paced environment
  • Proficient with computer systems and scheduling software
  • Positive attitude and a commitment to providing exceptional customer service
  • Able to pass a background check and drug test

Bonus Points If You Have:

  • Experience in customer service or a similar role
  • Knowledge of plumbing services (not required- we'll train you!)

Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Are you a customer service superstar? Are you a great communicator, both verbally and written? Are you detail-oriented and thrive in a fast-paced office environment? Apply now!

If you feel you'd be perfect for this customer service position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 94044