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Front Office Night Manager Jobs (NOW HIRING)

prh

Front Office Night Manager (Full Time)

Kamuela, HI · On-site

Front Office (FRN006) Band 3 Front Office Night Manager Primary Responsibilities: Supervise the operation at the front desk, concierge, lobby and bell desk to ensure the highest level of courteous ...

prh

Front Office Night Manager (Salary)

Kamuela, HI · On-site

Front Office (FRN006) Band 3 MKR Front Office Night Manager Primary Responsibilities: Supervise the operation at the front desk, concierge, lobby and bell desk to ensure the highest level of ...

Pacific Hospitality Group

Front Office - Night Audit

Tempe, AZ · On-site

$15.50 - $19.25/hr

... front office and back office, restocking AC Store merchandise * Assist Night Audit team members ... Special projects as assigned by management What You Will Bring * Must be willing and able to work ...

Warren Street Hotel

Night Manager

Manhattan, NY · On-site

$75K - $80K/yr

The Night Manager is the Manager on Duty and responsible for all hotel operations during overnight ... Manage and monitor activities of all employees in the Front Office department making sure they ...

FAIRMONT

Front Office Manager

Los Angeles, CA

Handle guest requests for credit with Night Manager and Accounting * Work closely with the Front Office Managers and ensures smooth shift transitions. * Keeps accurate records of daily events in the ...

AccorHotel

Front Office Manager

Los Angeles, CA

$80K - $92K/yr

Handle guest requests for credit with Night Manager and Accounting * Work closely with the Front Office Managers and ensures smooth shift transitions. * Keeps accurate records of daily events in the ...

AccorHotel

Front Office Manager

Los Angeles, CA · On-site

$80K - $92K/yr

Handle guest requests for credit with Night Manager and Accounting * Work closely with the Front Office Managers and ensures smooth shift transitions. * Keeps accurate records of daily events in the ...

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How much do front office night manager jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for front office night manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What are Front Office Night Managers?

Front Office Night Managers are hospitality professionals responsible for overseeing the front desk and guest services during the overnight shift at hotels or similar establishments. Their duties often include managing late check-ins and check-outs, handling guest inquiries or emergencies, ensuring security protocols are followed, and preparing daily financial and operational reports. They serve as the main point of contact for guests during nighttime hours and often supervise the night staff to maintain smooth operations. Strong communication, problem-solving, and leadership skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Night Manager, and why are they important?

To thrive as a Front Office Night Manager, you need expertise in hotel operations, guest services, and staff supervision, typically supported by experience in hospitality management or a related field. Familiarity with property management systems (PMS), front desk software, and basic accounting procedures is essential. Exceptional problem-solving, communication, and leadership skills help you handle guest concerns and manage night staff effectively. These competencies ensure smooth overnight operations, guest satisfaction, and efficient issue resolution during off-peak hours.

What is the difference between Front Office Night Manager vs Front Desk Supervisor?

AspectFront Office Night ManagerFront Desk Supervisor
CredentialsHospitality management experience, sometimes certificationsCustomer service experience, hospitality certifications optional
Work EnvironmentOvernight shift, hotel front desk, administrative dutiesDay or evening shifts, hotel front desk, guest service
Employer & IndustryHotels, resorts, hospitality industryHotels, resorts, hospitality industry
Common Search & ComparisonOvernight hotel management rolesGuest service supervision during daytime shifts

The Front Office Night Manager primarily oversees overnight hotel operations, handling guest issues and administrative tasks during the night shift. The Front Desk Supervisor manages guest services during regular hours, focusing on check-ins, check-outs, and staff supervision. While both roles require hospitality experience, the Night Manager emphasizes overnight management, whereas the Supervisor focuses on daytime guest service. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by a Front Office Night Manager, and how can they be effectively managed?

Front Office Night Managers often encounter challenges such as handling guest issues with limited overnight staff, managing late check-ins or check-outs, and ensuring smooth communication between night and day teams. To manage these effectively, it's important to develop strong problem-solving skills, maintain clear handover notes, and foster good relationships with other hotel departments such as housekeeping and security. Proactively addressing guest concerns and keeping thorough records can help ensure a seamless guest experience and operational continuity.
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What job categories do people searching Front Office Night Manager jobs look for? The top searched job categories for Front Office Night Manager jobs are:
Front Office Night Manager jobs near you
Infographic showing various Front Office Night Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $49,376 per year, or $23.7 per hour.

Front Office Night Manager (Full Time)

prh

Kamuela, HI • On-site

Other

Posted 4 days ago

Job description

Division:  Front Office (FRN006)

Band 3

Front Office Night Manager

Primary Responsibilities:

Supervise the operation at the front desk, concierge, lobby and bell desk to ensure the highest level of courteous and efficient service to all guest and visitors throughout the overnight shift.  Assist the Front Office Manager and Hotel Assistant Managers with the management of the department, which includes such duties as quality training, budgeting and meeting department objectives.  Investigate, document and respond to guest complaints or concerns.  Supervise employees from other departments, as needed, in the absence of their direct managers during the overnight hours.

 

Essential Job Functions:  

  • Oversee the night operation to ensure that quality and service standards are followed.
  • Investigate, document and respond to guest complaints in a timely manner.
  • Respond to emergencies on the resort premises following established procedures.
  • Manage the department following company policies, procedures and terms and conditions of the CBA.
  • Supervise, train, evaluate, counsel and discipline department staff.
  • Oversee and verify department payroll.
  • Perform routine property or room inspection ensuring smooth operation throughout the hotel.
  • Ensure special guest requests are communicated to the appropriate department and handled properly.
  • Ensure safety training and standards are maintained and procedures followed.
  • Promote the hotel, facilities and services.
  • Assist in servicing guests as needed.
  • Generate reports.
  • Perform other related duties as assigned or required.

Secondary Job Functions:

  • Conduct/attend regular department meetings.
  • Maintain department bulletin boards.
  • Maintain inventory of supplies and equipment.

Working Conditions:

  • Works in normal office conditions
  • Works in open area of the front desk, hotel lobby and bell desk area.
  • Work Hours:
  • Able to work schedule determined by the Front Office Manager.
  • Able to work long and irregular hours.
  • Able to work over 40 hours per week.

Equipment Use:

  • Proficient in the use of a computer and with the applications Word, Excel and other required software.
  • Telephone and radio.
  • Various office equipment including but not limited to calculators, photocopiers and facsimile machines.
  • Park and retrieve guest vehicles
  • Drive electric cart to shuttle guests within the property.
  • Automated External Defibrillator

Mental and Physical Demands:

  • Able to prioritize and organize workload to ensure deadlines are met.
  • Require considerable walking and standing to oversee the front office operation.
  • Respond to emergencies on the resort and be able to remain calm and make sound decisions.
  • Able to work under pressure, manage stressful situations and multi-task.
  • Lift/carry and push/pull guest luggage and golf bags up to or over 50 lbs.

Communication Demands:

  • Must be able to effectively communicate in person, over the phone or in writing, with guests, employees and vendors.
  • Effectively disperse information at meetings or to affected employees and departments.
  • Must be able to train and coach employees, assist in writing manuals, notices and memos.

Minimum Qualification Requirements:

  • Three years or more work related experience.
  • Must be pleasant, smiling and friendly.
  • Health Department TB clearance if required to serve beverage.
  • Skills to effectively supervise and manage the department and meet goals.
  • Ability to investigate and resolve complaints promptly.
  • Complete training to respond to emergencies, CPR/First Aid, First Responder, preferred.
  • Driver’s License, preferred.

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