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Front Office Night Manager Jobs (NOW HIRING)

Pacifichospitality

Front Office - Night Audit

Phoenix, AZ

$16.25 - $19.75/hr

... front office and back office, restocking AC Store merchandise * Assist Night Audit team members ... Special projects as assigned by management What You Will Bring * Must be willing and able to work ...

AJS Hotels

Front Desk - Night Audit

Louisville, KY · On-site

$14.50 - $19.25/hr

The Front Office Night Audit Agent will be primarily responsible for counting and balancing cash ... Respond to guest needs, special requests and complaints and alert appropriate manager as needed

Galt House Hotel

Front Desk - Night Audit

Louisville, KY

$14.50 - $19.25/hr

The Front Office Night Audit Agent will be primarily responsible for counting and balancing cash ... Respond to guest needs, special requests and complaints and alert appropriate manager as needed

AJS Hotels

Front Desk - Night Audit

Louisville, KY

$14.50 - $19.25/hr

The Front Office Night Audit Agent will be primarily responsible for counting and balancing cash ... Respond to guest needs, special requests and complaints and alert appropriate manager as needed

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Front Office Night Manager information

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How much do front office night manager jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for front office night manager in the United States is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.64 per hour, depending on experience, location, and employer.

What are Front Office Night Managers?

Front Office Night Managers are hospitality professionals responsible for overseeing the front desk and guest services during the overnight shift at hotels or similar establishments. Their duties often include managing late check-ins and check-outs, handling guest inquiries or emergencies, ensuring security protocols are followed, and preparing daily financial and operational reports. They serve as the main point of contact for guests during nighttime hours and often supervise the night staff to maintain smooth operations. Strong communication, problem-solving, and leadership skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Front Office Night Manager, and why are they important?

To thrive as a Front Office Night Manager, you need expertise in hotel operations, guest services, and staff supervision, typically supported by experience in hospitality management or a related field. Familiarity with property management systems (PMS), front desk software, and basic accounting procedures is essential. Exceptional problem-solving, communication, and leadership skills help you handle guest concerns and manage night staff effectively. These competencies ensure smooth overnight operations, guest satisfaction, and efficient issue resolution during off-peak hours.

What is the difference between Front Office Night Manager vs Front Desk Supervisor?

AspectFront Office Night ManagerFront Desk Supervisor
CredentialsHospitality management experience, sometimes certificationsCustomer service experience, hospitality certifications optional
Work EnvironmentOvernight shift, hotel front desk, administrative dutiesDay or evening shifts, hotel front desk, guest service
Employer & IndustryHotels, resorts, hospitality industryHotels, resorts, hospitality industry
Common Search & ComparisonOvernight hotel management rolesGuest service supervision during daytime shifts

The Front Office Night Manager primarily oversees overnight hotel operations, handling guest issues and administrative tasks during the night shift. The Front Desk Supervisor manages guest services during regular hours, focusing on check-ins, check-outs, and staff supervision. While both roles require hospitality experience, the Night Manager emphasizes overnight management, whereas the Supervisor focuses on daytime guest service. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by a Front Office Night Manager, and how can they be effectively managed?

Front Office Night Managers often encounter challenges such as handling guest issues with limited overnight staff, managing late check-ins or check-outs, and ensuring smooth communication between night and day teams. To manage these effectively, it's important to develop strong problem-solving skills, maintain clear handover notes, and foster good relationships with other hotel departments such as housekeeping and security. Proactively addressing guest concerns and keeping thorough records can help ensure a seamless guest experience and operational continuity.
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Front Office Night Manager jobs near you
Infographic showing various Front Office Night Manager job openings in the United States as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,376 per year, or $23.7 per hour.
Front Office Night Manager

Front Office Night Manager

Hilton Grand Vacations, Inc.

Myrtle Beach, SC

Full-time

PTO

Posted 21 days ago

Job description

Join Our Team as a Front Office Night Manager!


Bring your hospitality leadership skills to Harbour Lights Resort, a charming Myrtle Beach destination nestled along the Intracoastal Waterway. We're looking for a dedicated Front Office Night Manager to lead overnight operations, deliver exceptional guest experiences, and help create memorable stays for every guest who visits our beautiful coastal resort.

Here's why you will love it here:

  • Enjoy exceptional benefits, including comprehensive health care options, a Travel Discounts Program, and an Employee Assistance Program that supports your well-being.
  • Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
  • The company offers a Generous Paid Vacation Day Program that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones. 
  • Benefit from a company culture that values work-life balance and family-friendly benefits.

Job Details:

  • Our Front Desk operates seven days a week. The Front Office Night Manager will primarily work evening shifts (2:00 PM to 10:00 PM or 3:00 PM to 11:00 PM), including weekends and public holidays.
  • Full time, year-round.

What are we looking for:

  • 2+ years of Front Desk experience or related experience
  • 2-5 years of management or supervisory experience
  • Ability to work evening shifts, holidays and weekends
  • Prior cash handling and computer experience are required
  • Ability to lead each field of the department independently
  • Strong guest service and conflict resolution skills, with the ability to professionally and effectively handle guest concerns, complaints, and escalated situations.
  • Positive, outgoing personality

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Main Responsibilities:

As a Front Office Night Manager, you will serve as a visible leader during overnight operations, spending the majority of your shift in the hotel lobby and Front Desk areas. This hands-on role involves supporting team members, resolving guest concerns, and ensuring smooth hotel operations while delivering an exceptional guest experience.

  • Leads the front office team by creating a positive team environment. 
  • Lead day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. 
  • Assist in the daily maintenance of room inventory status.
  • Be responsible for and determine the resolution of problems arising from owner/guest concerns with a commitment to satisfying every guest/owner. 
  • Maintains a positive collaborative work environment between staff and management.
  • Prepare and complete Manager on Duty (MOD) reports, documenting key operational updates, guest service issues, incidents, and overnight activities.
  • Support and oversee Night Audit processes, ensuring all daily financial transactions are reconciled accurately and completed in accordance with company policies and procedures.
  • Maintain a strong working knowledge of Night Audit responsibilities, including end-of-day procedures, reporting, system balancing, and issue resolution.
  • May be required to perform other reasonable duties as requested by management.

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