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Front Desk Receptionist Jobs in Rochester, NY (NOW HIRING)

Planet Fitness

Front Desk Associate

Rochester, NY

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Canandaigua, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Gates, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Planet Fitness

Front Desk Associate

Rochester, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous ...

Dental Office

Front Desk Coordinator

East Rochester, NY · On-site

$20/hr

Our private dental office is searching for a Front Desk Coordinator to join our vibrant team! We place great emphasis on teamwork and encourage collaborative efforts. The best candidate for this role ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Empower Aesthetics

Front Desk

Rochester, NY · On-site

$13.75 - $17.75/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Monroe Medspa

Front Desk

Rochester, NY · On-site

$19 - $21/hr

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Spa at the Del Monte

Evening Front Desk Clerk

Webster, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of guest service activities while providing the highest level of service possible. Your specific duties ...

DelMonte Hotel Group

Evening Front Desk Clerk

Webster, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of guest service activities while providing the highest level of service possible. Your specific duties ...

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All JobsFront Desk Receptionist JobsFront Desk Receptionist Jobs in Rochester, NY

Front Desk Receptionist information

See Rochester, NY salary details

$9

$16

$21

How much do front desk receptionist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front desk receptionist in Rochester, NY is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

What is a front desk receptionist?

Front desk receptionists are professionals who serve as the first point of contact for visitors, clients, and employees at an organization. They are responsible for greeting guests, answering phone calls, responding to inquiries, and directing people to the appropriate departments or personnel. Additionally, front desk receptionists often handle administrative tasks such as managing appointments, sorting mail, and maintaining a welcoming reception area. Their role is crucial for creating a positive first impression of the company.

What does a front desk receptionist do?

A front desk receptionist is the first point of contact at a large company or office. Daily duties and responsibilities of a front desk receptionist include greeting and signing in visitors, receiving and sorting mail, scheduling meetings, and coordinating office activities. They are also in charge of answering calls, fielding questions from callers, operating a switchboard, and relaying messages to office employees. Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

What are the key skills and qualifications needed to thrive as a front desk receptionist, and why are they important?

To thrive as a Front Desk Receptionist, strong organizational skills, attention to detail, and basic administrative knowledge are essential, often supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to remain calm under pressure help someone stand out in this role. These competencies ensure efficient office operations, positive first impressions, and high-quality service for clients and visitors.

What are some common challenges a front desk receptionist might face, and how can they be addressed?

Front Desk Receptionists often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining organization during busy periods. To address these, strong time-management and communication skills are essential. Many receptionists find it helpful to prioritize tasks, remain calm under pressure, and use organizational tools like scheduling software. Supportive team environments and clear protocols also make it easier to resolve issues efficiently and maintain a welcoming atmosphere.

What is the difference between Front Desk Receptionist vs Office Assistant?

AspectFront Desk ReceptionistOffice Assistant
Primary RoleGreeting visitors, answering phones, scheduling appointmentsSupporting office operations, data entry, filing
Work EnvironmentFront lobby, reception areaOffice, administrative areas
Required SkillsCommunication, customer service, organizationAdministrative skills, multitasking, computer proficiency
Common CertificationsNone required, but customer service training helpfulNone typically required

While both roles support office functions, a Front Desk Receptionist primarily manages visitor interactions and front-office duties, whereas an Office Assistant handles broader administrative tasks behind the scenes. The roles often overlap but serve different focal points within an organization.

Can a shy person be a front desk receptionist?

A front desk receptionist role involves greeting visitors, answering phones, and managing schedules, which requires good communication skills. While being shy may present challenges, developing interpersonal skills and gaining experience can help shy individuals succeed in this position.

How much do front desk receptionists earn?

Front desk receptionists typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, and the role often requires good communication and organizational skills.
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The most popular types of Front Desk Receptionist jobs in Rochester, NY are:

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For Front Desk Receptionist jobs in Rochester, NY, the most frequently searched job titles are:

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The top searched job categories for Front Desk Receptionist jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Front Desk Receptionist jobs?

Cities near Rochester, NY with the most Front Desk Receptionist job openings:

Front Desk Receptionist jobs near you
Infographic showing various Front Desk Receptionist job openings in Rochester, NY as of August 2026, with employment types broken down into 3% As Needed, 64% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,303 per year, or $16.5 per hour.

Front Desk Associate

Planet Fitness

Rochester, NY

$16/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 604 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs

Job description

Front Desk Associate 

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Front Desk Associates. The Front Desk Associate is a highly friendly and courteous individual who consistently delivers first-rate service and fosters positive customer satisfaction and loyalty while promoting Ignite Fitness Holdings-Planet Fitness Mission, Vision and Values. The Front Desk Associate must be adept at balancing multiple tasks with a friendly, courteous demeanor.

Essential Duties and Responsibilities:

  • Welcome and exit members in a confident, professional, and friendly manner with hellos and goodbyes.
  • Anticipate member's needs, respond promptly and acknowledge all members
  • Provide gracious and efficient telephone service. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
  • Utilize strong communication and problem-solving skills to effectively resolve customer concerns, ensuring a pleasant experience.
  • Ability to maintain the cleanliness of the club for up to 50% of the shift.
  • Deliver prompt, efficient customer service while maintaining a high level of accuracy in a fast-paced retail environment.
  • Hands-on experience in accepting payments from customers and give change and receipts.
  • Drive revenue by communicating and demonstrating benefits of products and special promotions to customers.
  • Proven ability to answer customers' questions and give information regarding the business procedures and policies in an exact and customer-friendly way

Minimum Skills

  • Ability to manage multiple responsibilities
  • Solid work ethic with strong decision-making, problem resolution skills
  • Self-starter who takes initiative with minimal direction and supervision
  • Comfortable working a flexible rotating schedule
  • Superior customer service skills, preferably in the fitness industry.
  • Hard working, enthusiastic and energetic!
  • Physical Requirements: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

Minimum Qualifications

  • 18 years old or older
  • A High School Diploma or Equivalent required
  • Six months face to face customer service experience in a retail environment required or 1-year Fitness experience preferred.

Hours (Initial training hours may vary as well as when the needs of the facility change)

  • Discuss your availability with the Hiring Manager and/or notate it on your application.
  • Weekday and/or Weekend Hours based on club needs.
  • Open or Flexible availability is a plus.

Benefits

  • Competitive Salary & 401K plan
  • Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness (Applicable for Full Time Positions)
  • Paid Time Off benefits (Applicable for Full Time Positions)
  • Free Black Card membership and fun exercise incentives


Planet Fitness is an Equal Opportunity Employer

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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