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Front Desk Receptionist Jobs in Rochester, NY (NOW HIRING)

We are currently searching for a Front Desk Associate for our Rochester, NY location. In this position, you will support the company's mission and contribute to a positive work environment. You must ...

Evening Front Desk Clerk

Webster, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of guest service activities while providing the highest level of service possible. Your specific duties ...

Evening Front Desk Clerk

Webster, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible. Your specific duties in ...

Front Desk Agent Requisition ID 2026-78205 Category Front Office Operations Job Location US-NY-Rochester Property Homewood Suites Rochester Compensation Minimum USD $16.00/Hr. Compensation Maximum ...

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Front Desk Receptionist information

See Rochester, NY salary details

$9

$16

$21

How much do front desk receptionist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front desk receptionist in Rochester, NY is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

What is a front desk receptionist?

Front desk receptionists are professionals who serve as the first point of contact for visitors, clients, and employees at an organization. They are responsible for greeting guests, answering phone calls, responding to inquiries, and directing people to the appropriate departments or personnel. Additionally, front desk receptionists often handle administrative tasks such as managing appointments, sorting mail, and maintaining a welcoming reception area. Their role is crucial for creating a positive first impression of the company.

Can a shy person be a front desk receptionist?

A front desk receptionist role involves greeting visitors, answering phones, and managing schedules, which requires good communication skills. While being shy may present challenges, developing interpersonal skills and gaining experience can help shy individuals succeed in this position.

What are some common challenges a front desk receptionist might face, and how can they be addressed?

Front Desk Receptionists often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining organization during busy periods. To address these, strong time-management and communication skills are essential. Many receptionists find it helpful to prioritize tasks, remain calm under pressure, and use organizational tools like scheduling software. Supportive team environments and clear protocols also make it easier to resolve issues efficiently and maintain a welcoming atmosphere.

What are the key skills and qualifications needed to thrive as a front desk receptionist, and why are they important?

To thrive as a Front Desk Receptionist, strong organizational skills, attention to detail, and basic administrative knowledge are essential, often supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to remain calm under pressure help someone stand out in this role. These competencies ensure efficient office operations, positive first impressions, and high-quality service for clients and visitors.

What is the difference between Front Desk Receptionist vs Office Assistant?

AspectFront Desk ReceptionistOffice Assistant
Primary RoleGreeting visitors, answering phones, scheduling appointmentsSupporting office operations, data entry, filing
Work EnvironmentFront lobby, reception areaOffice, administrative areas
Required SkillsCommunication, customer service, organizationAdministrative skills, multitasking, computer proficiency
Common CertificationsNone required, but customer service training helpfulNone typically required

While both roles support office functions, a Front Desk Receptionist primarily manages visitor interactions and front-office duties, whereas an Office Assistant handles broader administrative tasks behind the scenes. The roles often overlap but serve different focal points within an organization.

What does a front desk receptionist do?

A front desk receptionist is the first point of contact at a large company or office. Daily duties and responsibilities of a front desk receptionist include greeting and signing in visitors, receiving and sorting mail, scheduling meetings, and coordinating office activities. They are also in charge of answering calls, fielding questions from callers, operating a switchboard, and relaying messages to office employees. Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

What are the most commonly searched types of Front Desk Receptionist jobs in Rochester, NY? The most popular types of Front Desk Receptionist jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Front Desk Receptionist jobs? Cities near Rochester, NY with the most Front Desk Receptionist job openings:
Infographic showing various Front Desk Receptionist job openings in Rochester, NY as of August 2026, with employment types broken down into 73% Full Time, 24% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,303 per year, or $16.5 per hour.

$19 - $21/hr

Full-time

Re-posted 26 days ago


Job description

Description

Description

Monroe Med Spa we work hard to create a unique and elevated experience that is all about a client's confidence. We thrive on educating our clients and providing customized treatment plans. Our areas of expertise include aesthetic and medical spa services that span injectables, and skin and body treatments. We are currently searching for a  Front Desk Associate for our Rochester, NY location.


In this position, you will support the company's mission and contribute to a positive work environment. You must be organized, able to multi-task, prioritize effectively, and have strong customer service skills.

As a valued member of our team, we look forward to working with you.


Responsibilities Include:

  • Providing exceptional customer care
  • Greeting clients and answering incoming calls
  • Booking/re-booking appointments
  • Checking clients in/out
  • Answering emails and other correspondence
  • Assisting in product sales and lead generation
  • Attending local events in an effort to share more about Artistry of Face with the community
  • Establishing a relationship with local businesses to help expand our client base

Schedule:

  • Full time but may change depending on business needs.

Requirements

  • 2 Years of administrative experience, preferably in a beauty enhancement environment (ie: Medspa, salon with spa, Dermatology or Plastic Surgery office)
  • Excellent communication and interpersonal skills
  • Willingness to learn