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Front Desk Receptionist On Call Jobs in Rochester, NY

Hilton East

Receptionist

Hilton, NY · On-site

$16/hr

The front desk receptionist main responsibility is being the first impression and contact point for our residents and guests. The front desk receptionist is a direct reflection of the image that we ...

Rochester Center

Weekend Receptionist

Rochester, NY

$16.50/hr

Rochester Center is hiring a Weekend Front Desk Receptionist in Rochester, NY. Duties Include: * Greet visitors, prospective candidates and other visitors * Answer telephones and direct the caller to ...

New

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Scheduling shifts and supervising front-office personnel including receptionists, security guards ... Desk Manager or Reception Manager position * Profound experience in customer service, office ...

Aaron Manor

Receptionist

Fairport, NY · On-site

$15 - $19.75/hr

Receptionist Position We are seeking a motivated customer service driven individual to join our ... Customer service attitude You will coordinate front-desk activities, including distributing ...

Aaron Manor

Receptionist

Fairport, NY · On-site

$15 - $19.75/hr

Receptionist Position We are seeking a motivated customer service driven individual to join our ... Customer service attitude You will coordinate front-desk activities, including distributing ...

Robert Half

Receptionist

Rochester, NY · On-site

$18.05 - $19/hr

We are looking for a detail-oriented Receptionist to support daily front-desk operations for a healthcare organization in Rochester, New York. This Contract position requires someone who can create a ...

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Front Desk Receptionist On Call information

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How much do front desk receptionist on call jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for front desk receptionist on call in Rochester, NY is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

What is a front desk receptionist on call?

Front Desk Receptionist On Call positions are roles where individuals work as receptionists, typically at the front desk of offices, hotels, or clinics, but are scheduled on an as-needed basis rather than having regular hours. These employees are responsible for greeting visitors, answering phones, handling inquiries, and performing various administrative tasks when called in. The 'on call' aspect means they must be available to work at short notice, often to cover shifts due to absences or busy periods. This position requires flexibility, strong communication skills, and the ability to manage multiple tasks efficiently.

What are the main challenges faced by a front desk receptionist on call, and how can I prepare for them?

As an on-call Front Desk Receptionist, one of the main challenges is adapting quickly to different shifts and possibly unfamiliar environments, especially if you cover for various locations or teams. You may be required to step in with short notice, so being flexible, organized, and able to learn new procedures swiftly is important. Additionally, you’ll need strong communication skills to manage visitor inquiries, handle unexpected situations, and coordinate efficiently with other staff members. Preparing by familiarizing yourself with company protocols and maintaining a positive, professional attitude will help you succeed in this dynamic role.

What are the key skills and qualifications needed to thrive as a front desk receptionist on call, and why are they important?

To thrive as a Front Desk Receptionist On Call, you need strong organizational skills, attention to detail, and proficiency in basic office procedures, often supported by a high school diploma or equivalent experience. Familiarity with scheduling software, multi-line phone systems, and office management tools like Microsoft Office is typically required. Outstanding customer service, adaptability, and effective verbal communication are vital soft skills for this role. These skills and qualities ensure smooth front desk operations, positive guest experiences, and the ability to handle a variety of tasks efficiently on short notice.

What is the difference between Front Desk Receptionist On Call vs Front Desk Receptionist?

AspectFront Desk Receptionist On CallFront Desk Receptionist
Work HoursOn-call, flexible or after-hours shiftsRegular, scheduled daytime shifts
CertificationsTypically none required, but customer service skills preferredUsually requires high school diploma or equivalent
Work EnvironmentVaries, including hospitals, hotels, or clinics, often with on-call dutiesFront desk in offices, hotels, clinics during standard hours
Employer UsageUsed in industries needing 24/7 coverage or emergency responseCommon in customer service and administrative roles

The main difference is that the Front Desk Receptionist On Call works flexible or after-hours shifts, often responding to emergencies or urgent needs, while the Front Desk Receptionist typically works scheduled daytime hours. Both roles require strong customer service skills, but the on-call position emphasizes availability outside regular hours and may involve handling urgent situations.

How much do front desk receptionists earn?

Front desk receptionists typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, and the role often requires strong communication and organizational skills.

Is a front desk receptionist a hard job?

A front desk receptionist job can be physically and mentally demanding, requiring multitasking, strong communication skills, and the ability to handle stressful situations. The role often involves repetitive tasks, customer interactions, and managing multiple responsibilities simultaneously, which can be challenging for some individuals.

What type of front desk receptionist on call gets paid the most?

The highest-paid on-call front desk receptionists typically work in specialized environments such as healthcare facilities, legal offices, or corporate settings, where they may require additional skills or certifications. Experience, location, and the complexity of the environment also influence pay rates for on-call receptionists.

What are the most commonly searched types of Front Desk Receptionist jobs in Rochester, NY?

The most popular types of Front Desk Receptionist jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Front Desk Receptionist On Call jobs?

Cities near Rochester, NY with the most Front Desk Receptionist On Call job openings:

Front Desk Receptionist On Call jobs near you

Front Desk Receptionist

ALLIANCE CLINICAL LLC

Rochester, NY • On-site

$17 - $21/hr

Full-time

Posted 11 days ago

Job description

Summary:

The Front Desk Receptionist is responsible for managing and organizing front-desk patient check-ins for initial and follow-up research visits. This position requires a patient-facing professional who represents the site location as well as the company as a whole. This role also supports clinical research operations by assisting with participant flow, maintaining study visit schedules, and ensuring a professional and welcoming environment for research participants, sponsors, and site visitors.


Essential Duties and Responsibilities:

  • Greet patients.
  • Answer questions regarding site location, services, programs, fees, payments, and registration.
  • Schedule patient appointments.
  • Verify participant identification and ensure completion of required sign-in documentation.
  • Notify research staff of participant arrivals and assist with visit flow coordination.
  • Maintain an organized reception area and ensure a professional research environment.
  • Assist with visitor logs, sponsor/monitor sign-in, and vendor check-in processes.
  • Support site administrative tasks, including filing, scanning, and document management.
  • Coordinate with clinical research coordinators, investigators, and site leadership to support daily operations.
  • Perform clerical work.
  • Disseminate information to research staff.
  • Coordinate the daily administration of doctors, staff, visitors, and patients at the research site.
  • Answer phones and respond to in-person patient inquiries.
  • Perform other duties as assigned.


Qualifications:

  • High school diploma or GED required.
  • Strong administrative, organizational, and planning skills required.
  • Basic proficiency in Microsoft Office required.
  • Must have strong attention to detail.
  • Knowledge of medical terminology preferred.
  • Bilingual preferred.
  • Excellent customer service skills.
  • A proven ability to multitask in a rapidly changing environment.


Certificates, Licenses, and Registrations:

  • Medical Assistant Certification preferred.


ACN does not provide visa sponsorship for this role. Candidates who will require immigration or visa sponsorship at any time now or in the future (including, but not limited to, H‑1B, TN, or STEM OPT training plans) are not eligible for this role.


About the Company:

At Alliance Clinical Network, our mission is to advance medical research by enrolling diverse populations in high-quality clinical trials. We are committed to maintaining the highest standards of integrity and excellence, and to ensuring that every participant receives respectful and compassionate care. We strive to build a tightly knit, supportive and collaborative environment where our team members can thrive and make meaningful contributions to human health.