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Front Desk Receptionist Jobs in Iowa (NOW HIRING)

Front Desk Receptionist

Waukee, IA · On-site

$14.50 - $18.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Front Desk Receptionist Iowa Orthopedic Center is actively seeking a Front Desk Receptionist or (Patient Experience Specialist) to support orthopedic imaging in Waukee. The role is responsible for ...

Front Desk Receptionist

Des Moines, IA · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Front Desk Receptionist The Front Desk serves as the first point of contact for visitors, customers, and employees, delivering professional and courteous service while supporting daily office ...

Front Desk Receptionist

Des Moines, IA · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

General information Name Front Desk Receptionist Ref # 3286 City Des Moines State Iowa Country United States Function Customer Service BradyPLUS is now Imperial Brady! To learn more visit ...

Front Desk Receptionist

Des Moines, IA · On-site

$14.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

To learn more visit imperialbrady.com Description & Requirements The Front Desk serves as the first ... High school diploma required; associate degree preferred * 2+ years of administrative, receptionist ...

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person everyone relies on? At Senior Star, we're looking for a Front Desk Superstar who excels in Legendary ...

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person everyone relies on? At Senior Star, we're looking for a Front Desk Superstar who excels in Legendary ...

Receptionist

Des Moines, IA

$21.30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Sea Mar is a mandatory COVID-19 and flu vaccine organization Front Desk Receptionist The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing excellent ...

Front Desk Receptionist (Part time)

West Des Moines, IA · On-site

$14.75 - $19/hr

  • Medical

  • Dental

  • Retirement

... front desk reception areas • Maintain proper office opening and closing procedures • Maintain control of point-of-sale, accurately handling billing/sale processes, including cash handling and ...

Receptionist - Front Desk

Urbandale, IA · On-site

$14.25 - $18.25/hr

Receptionist Position Summary The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This ...

Receptionist - Front Desk

Clive, IA · On-site

$14.25 - $18.25/hr

Receptionist Position Summary The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This ...

Receptionist - Front Desk

Clive, IA

$14.25 - $18.25/hr

Receptionist Position Summary The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This ...

Receptionist

Des Moines, IA

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Front Desk Receptionist will be required to follow other instructions and to perform other duties as assigned by their supervisor. Duties and Responsibilities As a mission-driven organization ...

Receptionist On Call

Des Moines, IA

$15.25 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Front Desk Receptionist will be required to follow other instructions and to perform other duties as assigned by their supervisor. Duties and Responsibilities As a mission-driven organization ...

Front Desk Agent

Arnolds Park, IA · On-site

$13 - $16.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role * Experience with hotel reservations software, like OnQ or Opera * Customer service experience * Excellent communication ...

Front Desk Agent

Arnolds Park, IA · On-site

$13 - $16.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role * Experience with hotel reservations software, like OnQ or Opera * Customer service experience * Excellent communication ...

Front Bar Receptionist

West Des Moines, IA · On-site

$13.75 - $17.75/hr

The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and ...

Front Bar Receptionist

Ankeny, IA · On-site

$14 - $18/hr

The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and ...

Front Bar Receptionist

Ankeny, IA · On-site

$14 - $18/hr

The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and ...

Front Bar Receptionist

West Des Moines, IA · On-site

$13.75 - $17.75/hr

The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and ...

Front Bar Receptionist

Ankeny, IA · On-site

$14 - $18/hr

The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and ...

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Front Desk Receptionist information

See Iowa salary details

$9

$15

$20

How much do front desk receptionist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for front desk receptionist in Iowa is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.40 per hour, depending on experience, location, and employer.

What is a front desk receptionist?

Front desk receptionists are professionals who serve as the first point of contact for visitors, clients, and employees at an organization. They are responsible for greeting guests, answering phone calls, responding to inquiries, and directing people to the appropriate departments or personnel. Additionally, front desk receptionists often handle administrative tasks such as managing appointments, sorting mail, and maintaining a welcoming reception area. Their role is crucial for creating a positive first impression of the company.

What does a front desk receptionist do?

A front desk receptionist is the first point of contact at a large company or office. Daily duties and responsibilities of a front desk receptionist include greeting and signing in visitors, receiving and sorting mail, scheduling meetings, and coordinating office activities. They are also in charge of answering calls, fielding questions from callers, operating a switchboard, and relaying messages to office employees. Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

What are the key skills and qualifications needed to thrive as a front desk receptionist, and why are they important?

To thrive as a Front Desk Receptionist, strong organizational skills, attention to detail, and basic administrative knowledge are essential, often supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to remain calm under pressure help someone stand out in this role. These competencies ensure efficient office operations, positive first impressions, and high-quality service for clients and visitors.

What are some common challenges a front desk receptionist might face, and how can they be addressed?

Front Desk Receptionists often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining organization during busy periods. To address these, strong time-management and communication skills are essential. Many receptionists find it helpful to prioritize tasks, remain calm under pressure, and use organizational tools like scheduling software. Supportive team environments and clear protocols also make it easier to resolve issues efficiently and maintain a welcoming atmosphere.

What is the difference between Front Desk Receptionist vs Office Assistant?

AspectFront Desk ReceptionistOffice Assistant
Primary RoleGreeting visitors, answering phones, scheduling appointmentsSupporting office operations, data entry, filing
Work EnvironmentFront lobby, reception areaOffice, administrative areas
Required SkillsCommunication, customer service, organizationAdministrative skills, multitasking, computer proficiency
Common CertificationsNone required, but customer service training helpfulNone typically required

While both roles support office functions, a Front Desk Receptionist primarily manages visitor interactions and front-office duties, whereas an Office Assistant handles broader administrative tasks behind the scenes. The roles often overlap but serve different focal points within an organization.

Can a shy person be a front desk receptionist?

A front desk receptionist role involves greeting visitors, answering phones, and managing schedules, which requires good communication skills. While being shy may present challenges, developing interpersonal skills and gaining experience can help shy individuals succeed in this position.

How much do front desk receptionists earn?

Front desk receptionists typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, and the role often requires good communication and organizational skills.

What are the most commonly searched types of Front Desk Receptionist jobs in Iowa?

The most popular types of Front Desk Receptionist jobs in Iowa are:

What job categories do people searching Front Desk Receptionist jobs in Iowa look for?

The top searched job categories for Front Desk Receptionist jobs in Iowa are:

What cities in Iowa are hiring for Front Desk Receptionist jobs?

Cities in Iowa with the most Front Desk Receptionist job openings:

What are popular job titles related to Front Desk Receptionist jobs in IA?

For Front Desk Receptionist jobs in IA, the most frequently searched job titles are:

Infographic showing various Front Desk Receptionist job openings in Iowa as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Nights. Highlights an 100% In-person job distribution, with an average salary of $32,655 per year, or $15.7 per hour.

Front Desk Receptionist

Iowa Ortho

Waukee, IA • On-site

$14.50 - $18.50/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 25 days ago


Iowa Ortho rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Front Desk Receptionist

Iowa Orthopedic Center is actively seeking a Front Desk Receptionist or (Patient Experience Specialist) to support orthopedic imaging in Waukee. The role is responsible for operating an efficient front desk and providing excellent customer service. The patient specialist also performs secretarial and various general procedures associated with routine patient encounters. The patient specialist maintains a positive relationship with patients, family members, other visitors, as well as fellow employees.

Shift: M-F 8:30am-5pm

Must have daily reliable transportation.

Key Responsibilities:

  • Open the reception area in a timely manner and monitor lobby activities taking action as needed.
  • Welcome on-site visitors, determines nature of business and announce visitors to appropriate personnel.
  • Answer telephone, greet and direct patients, salespeople and visitors.
  • Enter and update information in HST and NextGen from documentation as required.
  • Assist with insurance claim follow up and billing tasks.
  • Check-In patients in by updating demographic and insurance information in computer, collecting co-pays and Account Balances
  • Be proficient in operation of office equipment and report malfunctions immediately to supervisor.
  • Always interact with co-workers, patients and visitors in a friendly, professional, courteous manner.
  • Perform front office duties efficiently and correctly.
  • Accept changes to the front desk procedure with an open mind and a positive attitude.
  • Provide a role model for customer service and excellent patient care.
  • Assist with other duties as assigned.
  • Must be able to regularly attend work.

Requirements:

  • Prior face to face customer service experience and/or healthcare or health related field experience
  • Basic understanding of health insurance and medical billing
  • Prior experience in a medical office is preferred
  • Customer service and the desire to serve our patients and co-workers with a positive attitude.
  • Ability to add, subtract, multiply, and figure percentages on a calculator.
  • Respond to requests from other departments in a timely, positive and pleasant manner. Demonstrates the ability to make decisions, take appropriate action and follow tasks through to conclusion.
  • Recognize and analyze the implications of new situations and develop workable solutions in order to maintain productivity and morale.
  • Demonstrate willingness to accept new responsibilities.
  • Excellent communication skills

Why Choose Iowa Ortho?

At Iowa Ortho, we are guided by our IMPACT values, and we believe in fostering a culture that prioritizes both professional excellence and compassionate care:

  • Innovation that Drives Positive Outcomes (I)
  • Motivation for Exceptional Care (M)
  • Passion for Quality in Everything We Do (P)
  • Accountability Through Open and Honest Communication (A)
  • Commitment to Continued Growth (C)
  • Teamwork (T)
  • Competitive Benefit Package: Competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, employee discounts and more.
  • Center of Excellence: Physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Discover why Iowa Ortho is a recognized center of excellence in orthopedic care.
  • Cutting-Edge Environment: Work in a state-of-the-art facility that embraces the latest advancements in medical technology.
  • Team Atmosphere: Join a collaborative team that supports one another and is committed to enhancing patient care.
  • Professional Growth: Opportunities for career advancement and continuous learning.

Join our team and be a part of our commitment to delivering gold-standard healthcare!


What Iowa Ortho employees say

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