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Virtual Front Desk Receptionist Jobs in Iowa (NOW HIRING)

Iowa Ortho

Front Desk Receptionist

Waukee, IA · On-site

$14.50 - $18.50/hr

Front Desk Receptionist Iowa Orthopedic Center is actively seeking a Front Desk Receptionist or (Patient Experience Specialist) to support orthopedic imaging in Waukee. The role is responsible for ...

Iowa Orthopaedic Center PC

Front Desk Receptionist

Waukee, IA · On-site

$14.50 - $18.50/hr

Front Desk Receptionist Description Iowa Orthopedic Center is actively seeking a Front Desk Receptionist or (Patient Experience Specialist) to support orthopedic imaging in Waukee . The role is ...

Brady Plus

Front Desk Receptionist

Des Moines, IA · On-site

$14.75 - $18.75/hr

Front Desk Receptionist The Front Desk serves as the first point of contact for visitors, customers, and employees, delivering professional and courteous service while supporting daily office ...

BradyPLUS

Front Desk Receptionist

Des Moines, IA · On-site

$14.75 - $18.75/hr

To learn more visit imperialbrady.com Description & Requirements The Front Desk serves as the first ... High school diploma required; associate degree preferred * 2+ years of administrative, receptionist ...

BradyPLUS

Front Desk Receptionist

Des Moines, IA · On-site

$14.75 - $18.75/hr

To learn more visit imperialbrady.com Description & Requirements The Front Desk serves as the first ... High school diploma required; associate degree preferred * 2+ years of administrative, receptionist ...

Senior Star

Front Desk Receptionist

Davenport, IA · On-site

$15/hr

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person everyone relies on? At Senior Star, we're looking for a Front Desk Superstar who excels in Legendary ...

Senior Star

Front Desk Receptionist

Davenport, IA · On-site

$15/hr

Join the Legendary Team at Senior Star as Front Desk Staff! Are you the friendly, go-to person everyone relies on? At Senior Star, we're looking for a Front Desk Superstar who excels in Legendary ...

Seamar

Receptionist

Des Moines, IA

$21.30/hr

Sea Mar is a mandatory COVID-19 and flu vaccine organization Front Desk Receptionist The Front Desk Receptionist serves as the first point of contact for patients and visitors, providing excellent ...

CPP

Front Desk Receptionist (Part time)

West Des Moines, IA · On-site

$14.75 - $19/hr

... front desk reception areas • Maintain proper office opening and closing procedures • Maintain control of point-of-sale, accurately handling billing/sale processes, including cash handling and ...

LifePoint Health

Receptionist - Front Desk

Urbandale, IA · On-site

$14.25 - $18.25/hr

Receptionist Position Summary The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This ...

Lifepoint Health

Receptionist - Front Desk

Clive, IA · On-site

$14.25 - $18.25/hr

Receptionist Position Summary The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This ...

Lifepoint Health

Receptionist - Front Desk

Clive, IA

$14.25 - $18.25/hr

Receptionist Position Summary The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This ...

LifePoint Health

Receptionist - Front Desk

Clive, IA · On-site

$14.25 - $18.25/hr

Receptionist Position Summary The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This ...

Seamar

Receptionist

Des Moines, IA

$15.25 - $20.25/hr

The Front Desk Receptionist will be required to follow other instructions and to perform other duties as assigned by their supervisor. Duties and Responsibilities As a mission-driven organization ...

Seamar

Receptionist On Call

Des Moines, IA

$15.25 - $20.25/hr

The Front Desk Receptionist will be required to follow other instructions and to perform other duties as assigned by their supervisor. Duties and Responsibilities As a mission-driven organization ...

Metasys Technologies

Receptionist

Slater, IA · On-site

$14.75 - $19.50/hr

They will be comfortable managing a busy front desk, assisting visitors, handling phone calls, and ... One interview (virtual and/or in person) Metasys Technologies is an equal opportunity employer. All ...

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Virtual Front Desk Receptionist information

See Iowa salary details

$9

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How much do virtual front desk receptionist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for virtual front desk receptionist in Iowa is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.40 per hour, depending on experience, location, and employer.

What is a virtual front desk receptionist?

Virtual front desk receptionists are remote professionals who handle administrative and customer service tasks for businesses from a remote location. Their responsibilities often include answering phone calls, managing appointments, responding to emails, and greeting clients virtually. By using digital tools and communication platforms, they ensure that an organization's front desk operations run smoothly even without being physically present. This role is especially valuable for businesses looking to provide flexible support and maintain professionalism without an on-site receptionist.

How does a virtual front desk receptionist effectively manage communication across multiple digital platforms?

As a Virtual Front Desk Receptionist, you'll often handle communication via phone, email, chat, and sometimes video calls, depending on the organization's needs. This requires strong organizational skills and proficiency with various communication and scheduling tools, such as VoIP systems, CRM software, and calendar management platforms. Balancing quick response times with professionalism is key, as you'll frequently switch between tasks like answering inquiries, scheduling appointments, and relaying messages to the appropriate internal teams. Regular check-ins with your supervisor and clear communication protocols help ensure nothing falls through the cracks.

What are the key skills and qualifications needed to thrive as a virtual front desk receptionist, and why are they important?

To thrive as a Virtual Front Desk Receptionist, you need strong organizational abilities, proficiency in scheduling and communication, and typically a high school diploma or equivalent. Familiarity with office software, virtual meeting platforms, and customer relationship management (CRM) systems is usually required. Excellent written and verbal communication, professionalism, and problem-solving skills help you stand out in this position. These skills ensure smooth remote operations, positive client experiences, and efficient management of office tasks in a virtual environment.

What is the difference between Virtual Front Desk Receptionist vs Virtual Administrative Assistant?

AspectVirtual Front Desk ReceptionistVirtual Administrative Assistant
Primary RoleHandling front-line communication, greeting clients, answering callsManaging schedules, preparing reports, administrative support
Required SkillsCustomer service, communication, basic tech skillsOrganization, multitasking, software proficiency
Work EnvironmentRemote, client-facing, front-office tasksRemote, back-office support, varied tasks
Common CertificationsNone required, customer service experience helpfulAdministrative certifications beneficial

The Virtual Front Desk Receptionist primarily manages front-office communication and client interactions, while the Virtual Administrative Assistant provides broader administrative support. Both roles are remote, require strong organizational skills, and are essential in supporting business operations.

What are the most commonly searched types of Front Desk Receptionist jobs in Iowa?

The most popular types of Front Desk Receptionist jobs in Iowa are:

What are popular job titles related to Virtual Front Desk Receptionist jobs in Iowa?

For Virtual Front Desk Receptionist jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Virtual Front Desk Receptionist jobs in Iowa look for?

The top searched job categories for Virtual Front Desk Receptionist jobs in Iowa are:

What cities in Iowa are hiring for Virtual Front Desk Receptionist jobs?

Cities in Iowa with the most Virtual Front Desk Receptionist job openings:

Virtual Front Desk Receptionist jobs near you

Front Desk Receptionist

Iowa Ortho

Waukee, IA • On-site

$14.50 - $18.50/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 27 days ago

Iowa Ortho rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Front Desk Receptionist

Iowa Orthopedic Center is actively seeking a Front Desk Receptionist or (Patient Experience Specialist) to support orthopedic imaging in Waukee. The role is responsible for operating an efficient front desk and providing excellent customer service. The patient specialist also performs secretarial and various general procedures associated with routine patient encounters. The patient specialist maintains a positive relationship with patients, family members, other visitors, as well as fellow employees.

Shift: M-F 8:30am-5pm

Must have daily reliable transportation.

Key Responsibilities:

  • Open the reception area in a timely manner and monitor lobby activities taking action as needed.
  • Welcome on-site visitors, determines nature of business and announce visitors to appropriate personnel.
  • Answer telephone, greet and direct patients, salespeople and visitors.
  • Enter and update information in HST and NextGen from documentation as required.
  • Assist with insurance claim follow up and billing tasks.
  • Check-In patients in by updating demographic and insurance information in computer, collecting co-pays and Account Balances
  • Be proficient in operation of office equipment and report malfunctions immediately to supervisor.
  • Always interact with co-workers, patients and visitors in a friendly, professional, courteous manner.
  • Perform front office duties efficiently and correctly.
  • Accept changes to the front desk procedure with an open mind and a positive attitude.
  • Provide a role model for customer service and excellent patient care.
  • Assist with other duties as assigned.
  • Must be able to regularly attend work.

Requirements:

  • Prior face to face customer service experience and/or healthcare or health related field experience
  • Basic understanding of health insurance and medical billing
  • Prior experience in a medical office is preferred
  • Customer service and the desire to serve our patients and co-workers with a positive attitude.
  • Ability to add, subtract, multiply, and figure percentages on a calculator.
  • Respond to requests from other departments in a timely, positive and pleasant manner. Demonstrates the ability to make decisions, take appropriate action and follow tasks through to conclusion.
  • Recognize and analyze the implications of new situations and develop workable solutions in order to maintain productivity and morale.
  • Demonstrate willingness to accept new responsibilities.
  • Excellent communication skills

Why Choose Iowa Ortho?

At Iowa Ortho, we are guided by our IMPACT values, and we believe in fostering a culture that prioritizes both professional excellence and compassionate care:

  • Innovation that Drives Positive Outcomes (I)
  • Motivation for Exceptional Care (M)
  • Passion for Quality in Everything We Do (P)
  • Accountability Through Open and Honest Communication (A)
  • Commitment to Continued Growth (C)
  • Teamwork (T)
  • Competitive Benefit Package: Competitive pay, health, dental, paid time off, paid holidays, 401(k) with company match, profit-sharing, employee discounts and more.
  • Center of Excellence: Physician-owned orthopedic clinic and surgery center dedicated to providing exceptional medical care to the people of central Iowa. Discover why Iowa Ortho is a recognized center of excellence in orthopedic care.
  • Cutting-Edge Environment: Work in a state-of-the-art facility that embraces the latest advancements in medical technology.
  • Team Atmosphere: Join a collaborative team that supports one another and is committed to enhancing patient care.
  • Professional Growth: Opportunities for career advancement and continuous learning.

Join our team and be a part of our commitment to delivering gold-standard healthcare!

What Iowa Ortho employees say

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