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Office Receptionist Jobs in Iowa (NOW HIRING)

Premise Health

Medical Office Receptionist

Pella, IA · On-site

$16.75 - $20.25/hr

As a Full Time Medical Office Receptionist , you'll provide care to client employees and their dependents in our Health Center located in Pella, IA . Schedule * Mon, Tue, Wed & Fri 8:00 am - 5:00 pm;

Premise Health

Medical Office Receptionist

Pella, IA · On-site

$16.75 - $20.25/hr

As a Full Time Medical Office Receptionist , you'll provide care to client employees and their dependents in our Health Center located in Pella, IA . Schedule * Mon, Tue, Wed & Fri 8:00 am - 5:00 pm;

Peosta Dental

Dental Receptionist

Peosta, IA · On-site

$18 - $24/hr

We are a laid-back yet upbeat dental office that handles a moderate patient volume. Reporting ... Title Dental Receptionist Patient Coordination: Manage patient check-ins, schedule and confirm ...

Peosta Dental

Dental Receptionist

Peosta, IA · On-site

$18 - $24/hr

We are a laid-back yet upbeat dental office that handles a moderate patient volume. Reporting ... Title Dental Receptionist Patient Coordination: Manage patient check-ins, schedule and confirm ...

The Sayer Law Group

Be Seen First

Office Assistant/Receptionist

Waterloo, IA · On-site

$10 - $13.50/hr

We are currently seeking office assistants and receptionists. In this entry-level role you will answer phone calls, check in clients and vendors, make notes to files, sort mail and documents and do ...

Dave Wright Nissan Subaru

Service Receptionist

Hiawatha, IA · On-site

$15.25 - $20.25/hr

We Commit And Never Quit Service Receptionist Responsibilities: * Answer service calls and schedule appointments * Provide administrative support to our service department * Assist when needed with ...

Dave Wright Nissan Subaru

Service Receptionist

Hiawatha, IA · On-site

$16.50 - $21.50/hr

We Commit And Never Quit Service Receptionist Responsibilities: * Answer service calls and schedule appointments * Provide administrative support to our service department * Assist when needed with ...

Dave Wright Nissan Subaru

Service Receptionist

Hiawatha, IA · On-site

$15.25 - $20.25/hr

We Commit And Never Quit Service Receptionist Responsibilities: * Answer service calls and schedule appointments * Provide administrative support to our service department * Assist when needed with ...

Dave Wright Nissan Subaru

Service Receptionist

Hiawatha, IA

$16.50 - $21.50/hr

We Commit And Never Quit Service Receptionist Responsibilities: * Answer service calls and schedule appointments * Provide administrative support to our service department * Assist when needed with ...

Dave Wright Nissan Subaru

Service Receptionist

Hiawatha, IA · On-site

$15.25 - $20.25/hr

We Commit And Never Quit Service Receptionist Responsibilities: * Answer service calls and schedule appointments * Provide administrative support to our service department * Assist when needed with ...

Dave Wright Nissan Subaru

Service Receptionist

Hiawatha, IA · On-site

$15.25 - $20.25/hr

We Commit And Never Quit Service Receptionist Responsibilities: * Answer service calls and schedule appointments * Provide administrative support to our service department * Assist when needed with ...

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All JobsOffice Receptionist JobsOffice Receptionist Jobs in Iowa

Office Receptionist information

See Iowa salary details

$9

$16

$21

How much do office receptionist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for office receptionist in Iowa is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.60 per hour, depending on experience, location, and employer.

What is an office receptionist?

Office receptionists are administrative professionals who serve as the first point of contact for visitors and callers in an organization. They greet guests, answer and direct phone calls, manage incoming and outgoing mail, and perform various clerical tasks such as scheduling appointments and maintaining records. Office receptionists play a crucial role in creating a welcoming environment and ensuring the smooth flow of communication within the office. Their responsibilities often require strong organizational, communication, and customer service skills.

What does an office receptionist do?

An office receptionist acts as the first point of contact for visitors at a company’s office. As an office receptionist, your primary duties are to greet customers and direct them to where they need to go or contact the appropriate person to receive the customer or visitor. Another aspect of this job is routing phone calls to the intended recipient by using a multi-line phone system. You may also be responsible for handling paperwork like insurance information, identification, or other types of data. The position of office receptionist is often confused for an office assistant, but these jobs have different responsibilities.

What are the key skills and qualifications needed to thrive as an office receptionist, and why are they important?

To thrive as an Office Receptionist, you need strong organizational skills, attention to detail, and proficiency in basic administrative tasks, usually supported by a high school diploma or equivalent. Familiarity with office software (such as Microsoft Office Suite), multi-line phone systems, and scheduling tools is typically required. Excellent interpersonal skills, a welcoming demeanor, and effective communication set standout receptionists apart. These abilities are essential for creating a positive first impression, efficiently managing office flow, and ensuring smooth daily operations.

What are some common challenges office receptionists face and how can they handle them effectively?

Office receptionists often manage multiple tasks simultaneously, such as greeting visitors, answering phones, and handling administrative duties. A common challenge is balancing these responsibilities during busy periods while maintaining professionalism and a positive attitude. To handle this effectively, strong organizational skills, prioritization, and clear communication are essential. Many receptionists also develop strategies like keeping checklists, leveraging scheduling software, and building rapport with team members to ensure smooth operations.

What is the difference between Office Receptionist vs Administrative Assistant?

AspectOffice ReceptionistAdministrative Assistant
Primary RoleGreeting visitors, answering phones, managing front deskSupporting office operations, scheduling, document management
Required SkillsCommunication, customer service, organizationOrganization, multitasking, computer skills
Work EnvironmentFront desk, reception areaOffice, various departments
Common CertificationsNone required, but customer service training helpfulAdministrative or office support certifications beneficial

While both roles support office functions, the Office Receptionist primarily handles front desk duties and guest interactions, whereas the Administrative Assistant provides broader administrative support across departments. The roles often overlap but differ in scope and responsibilities.

How to become an office receptionist?

To become an office receptionist, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Prior experience with office software like Microsoft Office and customer service is beneficial, and some employers may prefer candidates with basic administrative training or certifications. On-the-job training is common, and the role usually requires a professional appearance and a friendly demeanor.

Which office receptionists job pays the most?

The highest-paying office receptionist roles are often found in large corporations, legal firms, or medical facilities, where specialized skills or certifications can lead to higher salaries. Salaries vary by location, experience, and industry, with some positions offering additional benefits or bonuses. Generally, receptionists with administrative or technical skills tend to earn more than entry-level roles.
More about Office Receptionist jobs

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What are popular job titles related to Office Receptionist jobs in Iowa?

For Office Receptionist jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Office Receptionist jobs in Iowa look for?

The top searched job categories for Office Receptionist jobs in Iowa are:

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Cities in Iowa with the most Office Receptionist job openings:

What are popular job titles related to Office Receptionist jobs in IA?

For Office Receptionist jobs in IA, the most frequently searched job titles are:

Office Receptionist jobs near you
Infographic showing various Office Receptionist job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $33,501 per year, or $16.1 per hour.

Medical Office Receptionist

Premise Health

Pella, IA • On-site

$16.75 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Premise Health rating

8.0

Company rating: 8.0 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

90th of 898 rated healthcare providers

Job description

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.premisehealth.com. 
As a Full Time Medical Office Receptionist, you'll provide care to client employees and their dependents in our Health Center located in Pella, IA. 

Schedule

  • Mon, Tue, Wed & Fri 8:00 am - 5:00 pm; Thu 10:00 am - 7:00 pm

What You’ll Do

  • Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
  • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
  • Schedules appointments and enters appointment date and time into computerized scheduler.  
  • Conducts reminder calls to all patients
  • Greets and directs patients, salespeople, and visitors  
  • Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart
  • Coordinates referrals for patients through insurance and other physician offices or specialists 
  • Prepares all billings in computerized system for processing by finance  
  • Collects payment from patients and reconciles daily cash reports
  • Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
  • Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions
  • Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
  • Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
  • Follows through on commitments
  • Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations  
  • Demonstrates ability to perform and maintain Annual Competencies
  • May require other duties as assigned

What You’ll Bring

  • High school diploma/GED required  
  • One year certificate from college or technical school with concentration in front office support for medical settings preferred 
  • At least 3 year experience in a front desk/customer service related field required
  • Experience in a medical office preferred

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

What Premise Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Premise Health

Sourced by ZipRecruiter

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions. Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Brentwood, TN, US

Year founded

1975

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