Elevate the Patient Experience: Front Desk Coordinator at Lakeshore Endodontics
Lakeshore Endodontics is a premier specialty dental practice located in Encino, CA. We are dedicated to providing the highest level of endodontic care in a professional, state-of-the-art environment. Our team is committed to clinical excellence and compassionate service, ensuring that every patient who enters our office receives a seamless and stress-hearted experience. We pride ourselves on a collaborative work culture built on mutual respect and a shared passion for oral health.
We are seeking a professional, organized, and welcoming Front Desk Receptionist to be the face of our practice. As the first point of contact, you will play a vital role in coordinating patient care, managing our clinical schedule, and ensuring the administrative flow of the office remains efficient. This position is ideal for an individual who thrives in a fast-paced medical setting and possesses a strong blend of administrative precision and exceptional interpersonal skills.
Title
Front Desk Coordinator
Job Description
Patient Relations: Greet patients warmly, manage the check-in and check-out process, and ensure all registration paperwork is complete and accurate.
Scheduling: Coordinate complex endodontic appointments to optimize clinical flow and minimize patient wait times.
Insurance Management: Verify insurance coverage, submit electronic claims, and communicate with providers regarding benefits and authorizations.
Financial Processing: Accurately post patient payments, manage billing inquiries, and perform daily reconciliation of "day sheets" to ensure financial accuracy.
Office Administration: Maintain electronic patient records, answer multi-line phone systems, and manage referrals from general dental offices.
Compliance: Ensure all activities adhere to HIPAA regulations regarding patient privacy and confidentiality.
Salary Range
Full-time $21 - $26 per hour
- Competitive salary based on qualifications and experience.
Benefits
Retirement: 401(k) retirement plan with employer matching.
Paid Time Off: Accrued paid vacation time and paid sick leave.
Paid Holidays: Enjoy paid time off for designated holidays.
Shift & Schedule
Monday – Thursday: 8:00 AM – 4:00 PM
Friday – Sunday: Closed
Requirements
Communication: Exceptional verbal and written communication skills with a professional demeanor.
Technical Skills: Strong computer literacy and proficiency in navigating modern office software.
Interpersonal: A friendly, people-oriented attitude with the ability to remain calm and professional under pressure.
Reliability: A proven track record of dependability and punctuality.
Detail-Oriented: High level of accuracy in data entry and financial record-keeping.
Preferences
Dental Expertise: Prior experience specifically as a dental receptionist or in a dental specialty office.
Software Knowledge: Hands-on experience with dental practice management software (e.g., Dentrix, Eaglesoft, or similar).
Clinical Knowledge: Familiarity with dental terminology, procedure codes, and the insurance claim submission process.
Hiring Process
[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.
Jobley Bonus
$75
If you land this job through Jobley, you will be eligible for a jobley bonus.