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Front Desk Receptionist Greeter Jobs in Rochester, NY

Evening Front Desk Clerk

Webster, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of ... Your specific duties in this role will include: • Greet, register, and assign rooms to guests ...

Evening Front Desk Clerk

Webster, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk , you will be responsible for performing a variety of ... Your specific duties in this role will include: • Greet, register, and assign rooms to guests ...

Evening Front Desk Clerk

Webster, NY · On-site

$16 - $16.25/hr

Job Responsibilities As a Front Desk Clerk, you will be responsible for performing a variety of ... Your specific duties in this role will include: • Greet, register, and assign rooms to guests ...

Front Desk

Gates, NY · On-site

$15 - $19.25/hr

MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct ...

Front Desk

Gates, NY · On-site

$15 - $19.25/hr

MAIN JOB TASKS AND RESPONSIBILITIES Answer telephone, screen and direct calls Take and relay messages Provide information to callers Greet persons entering organization Direct persons to correct ...

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Front Desk Receptionist Greeter information

See Rochester, NY salary details

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How much do front desk receptionist greeter jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for front desk receptionist greeter in Rochester, NY is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

How much do front desk receptionists earn?

Front desk receptionists typically earn a median hourly wage of around $13 to $16, which translates to approximately $27,000 to $33,000 annually for full-time work. Salaries can vary based on location, experience, and the industry or organization they work for.

How to become a front desk receptionist with no experience?

To become a front desk receptionist with no experience, focus on developing strong communication and customer service skills, and consider completing a short training course or certification in office administration or customer service. Entry-level positions often require a high school diploma or equivalent and basic computer skills, such as familiarity with Microsoft Office or scheduling software. Gaining volunteer experience or internships can also help build relevant skills and improve your chances of securing a receptionist role.

What are the key skills and qualifications needed to thrive as a front desk receptionist greeter, and why are they important?

To thrive as a Front Desk Receptionist Greeter, you need excellent organizational skills, attention to detail, and basic office knowledge, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer programs like Microsoft Office is typically required. Outstanding interpersonal skills, a friendly demeanor, and effective communication set top performers apart in this role. These skills and qualities are crucial for creating a positive first impression, ensuring smooth office operations, and delivering exceptional customer service.

What does a front desk receptionist greeter do?

A Front Desk Receptionist Greeter is responsible for welcoming visitors, answering phone calls, and directing guests or clients to the appropriate person or department. They serve as the first point of contact for anyone entering an office, business, or organization, helping to create a positive first impression. Their duties often include managing visitor logs, handling inquiries, and performing basic administrative tasks to ensure smooth front office operations.

What are some common challenges faced by front desk receptionist greeters, and how can they effectively handle them?

Front Desk Receptionist Greeters often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining professionalism during busy periods. To address these, it’s important to develop strong organizational skills, remain calm under pressure, and use clear, polite communication. Building familiarity with company protocols and utilizing digital scheduling or visitor management systems can also help streamline daily responsibilities and enhance the guest experience.

What is the difference between Front Desk Receptionist Greeter vs Customer Service Representative?

AspectFront Desk Receptionist GreeterCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic computer skillsHigh school diploma; customer service training often preferred
Work EnvironmentFront office, reception area, lobbyCall centers, retail, office settings
Employer & Industry UsageHospitals, hotels, corporate officesRetail, telecommunications, service industries
Primary RoleGreeting visitors, answering phones, directing guestsAssisting customers, resolving issues, providing product info

While both roles involve interaction with clients or visitors, a Front Desk Receptionist Greeter primarily manages front office duties like greeting guests and handling inquiries in person, whereas a Customer Service Representative focuses on assisting customers via phone or online, often resolving issues and providing product support. The roles overlap in communication skills but differ in work environment and specific responsibilities.

What job categories do people searching Front Desk Receptionist Greeter jobs in Rochester, NY look for? The top searched job categories for Front Desk Receptionist Greeter jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Front Desk Receptionist Greeter jobs? Cities near Rochester, NY with the most Front Desk Receptionist Greeter job openings:
Infographic showing various Front Desk Receptionist Greeter job openings in Rochester, NY as of August 2026, with employment types broken down into 44% Full Time, and 56% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,303 per year, or $16.5 per hour.

Evening Front Desk Clerk

Spa at the Del Monte

Webster, NY • On-site

$16 - $16.25/hr

Part-time

Posted 17 days ago


Job description

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk.

You will play a key role to ensure a great guest and colleague experience.  We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!

Job Responsibilities

As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.

Your specific duties in this role will include:

• Greet, register, and assign rooms to guests.
• Answer telephone.
• Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
• Make and confirm reservations.
• Monitor room availability.
• Block rooms.
• Program wake-up calls.
• Handle guest mail and messages.
• Perform check-out services.
• Open and close shifts making cash drops as necessary.
• Maintain market stock and coffee area as needed.
• Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
• Provide guests with directions and information regarding the local area.
• Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
• Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance.  Report deficiencies.
• Schedule shuttle runs for guests (hotels with shuttle only).
• Provide safe transportation to all guests using the hotel shuttle vehicle (select service properties only).
• Perform laundry duties as needed (Fairfield Inn only).
• Maintain continental breakfast, including closing and cleaning of area (Fairfield Inn only).

Job Requirements

We are looking for a self-motivated Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.

Specific qualifications for the role include:
• 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Solid organizational, time-management and prioritization skills
• Exceptional customer service skills
• Ability to multi-task in a fast-paced environment
• Basic computer and administrative skills
• Availability to work a flexible schedule
• Maintain a valid Driver’s License from the state which you reside with no major violations.

Benefits

As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

• Compensation $16.00 - $16.25 per hour 
• Comprehensive benefit packages for full-time positions
• Hotel room discounts at our locations around the globe
• Discounts on food and beverages
• Professional development and advancement opportunities