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Front Desk Assistant Jobs in Decatur, AL (NOW HIRING)

Scott A Matthews MD PC

Certified Medical Assistant

Decatur, AL · On-site

$16 - $20.50/hr

The Certified Medical Assistant will support daily clinical operations, including preparing exam ... with front desk and clinical staff. * Candidates should possess Patient Care skills focused on ...

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American Family Care

Medical Receptionist

Huntsville, AL · On-site

$18 - $22/hr

Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at ... You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service ...

American Family Care

Medical Receptionist

Athens, AL · On-site

$18 - $22/hr

Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at ... You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service ...

American Family Care

Medical Receptionist

Huntsville, AL · On-site

$18 - $22/hr

Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at ... You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service ...

KOREAN FRIED CHICKEN OF MADISON AL

Be Seen First

Front of House Team Member

Huntsville, AL · On-site

$13/hr

Team members are cross-trained and may rotate between the front counter, drink preparation, dining ... Restock cups, tea, toppings, supplies, condiments, and packaging materials as needed. * Assist with ...

KOREAN FRIED CHICKEN OF MADISON AL

Be Seen First

Front of House Team Member

Huntsville, AL · On-site

$13/hr

Team members are cross-trained and may rotate between the front counter, drink preparation, dining ... Restock cups, tea, toppings, supplies, condiments, and packaging materials as needed. * Assist with ...

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How much do front desk assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for front desk assistant in Decatur, AL is $14.11, according to ZipRecruiter salary data. Most workers in this role earn between $11.25 and $16.20 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

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Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Decatur, AL as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $29,346 per year, or $14.1 per hour.

Hotel Assistant General Manager- Full Service Marriott

Marriott Hotel - Huntsville

Huntsville, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Support the General Manager in overseeing daily hotel operations and ensuring efficient service delivery.

  • Conduct daily walk-throughs and quality checks to maintain high standards of guest service and operational performance.

  • Assist in managing departmental activities, staff training, and communication to promote a positive work environment and guest satisfaction.

Job description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.
Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as an Assistant General Manager!
The Assistant General Manager serves as a key liaison for hotel guests and functions as a right hand to the General Manager, while concurrently supporting Front Office operations and other operating departments such as Housekeeping/Laundry, and Food amp; Beverage. This position will work in a hands-on capacity to maximize the overall efficiency and profitability of the hotel. Working in close partnership with other department managers and supervisors, the AGM is accountable for directing and coordinating the resources, tasks, requirements, systems and processes related to the hotel’s day-to-day operations, and for creating an energized and positive work environment that results in the delivery of exceptional guest service.
BENEFITS:
  • Competitive Salary!
  • Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
  • 401k with employer MATCH!
  • Paid PTO!
  • Uniforms Provided for most positions!
  • Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:
  • Monitor and evaluate all department daily scheduling and activities to ensure the successful operation of hotel facilities, services and amenities.
  • Partner with GM to create a positive work environment
  • Serve as a support resource for front line staff in all departments.
  • Conduct daily walk-through and quality checks to drive exceptional service and guest satisfaction at all points of contact, to include pre-arrival, check-in/check-out, food amp; beverage, transportation, housekeeping, laundry, banquets, conference services and maintenance.
  • Plan, organize and delegate daily operational activities against forecasted business volume.
  • Drive effective communication across all departments to ensure consistency, cohesiveness and understanding of objectives and priorities.
  • Issue supplies and equipment as needed and participate in regular inventories to ensure proper supply levels.
  • Intervene, assist and document instances of guest or employee incidents.
  • Approve and process vendor invoices, complete bank deposits, audit cash banks and perform other accounting-related functions as necessary.
  • Maintain the integrity of the hotel’s compliance with the company’s safety and security program and ensure adherence to all company and brand policies, practices, procedures and guidelines.
  • Fulfill shift(s) as Manager on Duty as assigned.
  • Provide management support and coverage in other areas of hotel (as needed)
  • Conduct guest services meetings and ensure employees are kept informed
  • Train front desk/guest services, night audit staff on all Company and Brand standard programs
  • Train front desk/guest services, night audit, staff on rewards programs and requirements
  • Establish consistent Standard Operating Procedures Ensure staff is in compliance with Company Appearance and Grooming standards, including .
  • Ensure that the staff is in proper uniform including name tags and in good condition
  • Respond to all guest inquiries, complaints and special requests.
  • Create work environment where staff are motivated, productive and positive
  • Track all of corporate accounts
  • Oversee smooth operation of breakfast service (as applicable)
  • Perform other duties that may be assigned by Supervisor or Manager.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
  • A minimum of 2 years’ previous hotel operations and leadership experience, to include successful management of medium to large staff
  • Previous experience with a major hotel brand is a plus (i.e. Hilton, Marriott).
  • Exceptional service orientation, with keen ability to focus and deliver on guest needs
  • Reliable and responsible character, with exceptional follow up and attention to detail.
  • Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.
  • Ability to multi-task and effectively manage numerous priorities within a fast-paced  environment.
  • Excellent verbal and written communication skills
  • Knowledge of Microsoft Office Suite
  • Familiar with operation of office equipment e.g.- copier, printer, facsimile machine etc.
  • Must be able to work flexible shifts
  • Must be able to work without constant supervision.
  • Required to work desk shifts as needed.

PHYSICAL DEMANDS:
  • Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Must be able to stand or sit for an extended periods of time.
  • use arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • The employee frequently is required to walk, climb or balance, talk and hear.
  • May be required to regularly lift and/or move objects weighing less than or equal to 25 pounds and infrequently lift and/or move up to 50 pounds.
  • Must be capable of effectively using close vision, distance vision, and color vision.
  • Able to operate in mentally and physically stressful situations
QUALIFICATION STANDARDS:
  • High school education required. College degree preferred to support on-the-job effectiveness.
  • Minimum one (2) years in a management role in a hotel required.
  • Must be able to effectively lead a team
  • Available to work when needed, including weekends, holidays, and nights
  • Strong managerial skills required; demonstrated initiative, leadership and team building skills are essential.
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