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Front Desk Assistant Jobs in Decatur, AL (NOW HIRING)

Workout Anytime

Front Desk

Athens, AL · On-site

$9/hr

Training & development Position Overview The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. We Offer

Workout Anytime

Front Desk

Athens, AL · On-site

$9/hr

Training & development Position Overview The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. We Offer

Issa

Front Desk, Morning/Day Shift

Athens, AL · On-site

$9/hr

Front Desk Representative The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. We Offer * Performance ...

MyEyeDr.

Patient Service/Front Desk Coordinator

Decatur, AL · On-site

$14.50 - $19.25/hr

... our front desk during check in/out. No optical experience? No problem! You will be provided ... * Assist in appointment confirmations and patient outreach in partnership with Doctor availability

MyEyeDr.

Patient Service/Front Desk Coordinator

Decatur, AL · On-site

$14.50 - $19.25/hr

... our front desk during check in/out. No optical experience? No problem! You will be provided ... * Assist in appointment confirmations and patient outreach in partnership with Doctor availability

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Front Desk Assistant information

See Decatur, AL salary details

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$14

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How much do front desk assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front desk assistant in Decatur, AL is $14.11, according to ZipRecruiter salary data. Most workers in this role earn between $11.25 and $16.20 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Decatur, AL? The most popular types of Front Desk jobs in Decatur, AL are:
What are popular job titles related to Front Desk Assistant jobs in Decatur, AL? For Front Desk Assistant jobs in Decatur, AL, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Decatur, AL look for? The top searched job categories for Front Desk Assistant jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Front Desk Assistant jobs? Cities near Decatur, AL with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Decatur, AL as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $29,346 per year, or $14.1 per hour.

Front Desk Associate- Huntsville

Pet Paradise Resort

Madison, AL • On-site

$13.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Pet Paradise rating

5.1

Company rating: 5.1 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

30th of 40 rated pet care providers

Job description

Description

Pet Paradise is looking for individuals with a passion for pets to be the welcoming face of our Huntsville resort as a Front Desk Associate.

Starting Rate: $13.50/hour ($0.50 increase 6 months from hire date, additional $0.50 increase on annual anniversary date)

PERKS AND BENEFITS:

  • Opportunity for ADVANCEMENT! You will be eligible to apply for:
    • Our Unleashed Leadership Academy, where you'll receive hands-on leadership training for the next steps in management with Supervisor and Assistant Manager opportunities companywide!
    • Our Dog Training Academy, with a scholarship to become a certified Dog Trainer (aka Canine Behavior Specialist)!
    • Our Grooming Academy, with a scholarship to become a certified Professional Pet Groomer!
  • Complimentary Pet Day Camp – Bring your dog with you to work!
  • 30 Days of Complimentary Pet Boarding (non-holidays)
  • On-demand pay with DailyPay
  • Discounted Veterinary Care and Grooming Services (per location)
  • Dog/Cat Adoption Assistance
  • Fitness Reimbursement
  • Paid Time Off (both full-time and part-time status)
  • 401(k) Savings Plan with Company Match
  • Health, Dental and Vision Insurance (full-time status)
  • Employee Assistance Program (EAP) with added mental health benefit, available to all employees

ESSENTIAL FUNCTIONS OF OUR FRONT DESK ASSOCIATE INCLUDE:

  • This is not your normal front desk job! Get ready to ensure a positive first interaction by welcoming pet parents and their pets (our 'guests') as they enter the resort while smiling and conversing
  • Organizing and processing check-ins and check-outs
  • Walking our four-legged friends for drop off and pickup and coordinating suite placement while ensuring all needs are met
  • Answering in-coming phone calls; listening, and responding to voicemails; and responding to emails- all in a timely, problem-solving manner
  • Completing cashier and point of sale operations
  • Communicating and following through with pet parent and resort leadership requests
  • Maintaining cleanliness of the entranceway and lobby, including the restrooms
  • Responsible for maintaining, cleaning, and supporting the cat room (per resort routines)
  • Acting as a liaison to veterinary service team; veterinary appointment status and arrivals.
  • Responsible for taking off and putting on harnesses at check in and check out
  • Making sure suites are set up for each pet
  • Familiar with different types of harnesses

QUALIFICATIONS TO BE A FRONT DESK ASSOCIATE:

  • One to two years in a customer service role (Customer Service, Call Center, Receptionist)
  • Detailed, but can work with a sense of urgency while providing exceptional customer service
  • Cheerful, friendly, and a positive team-oriented attitude
  • Strong written and verbal communication skills, and attention to detail, especially where documentation is concerned
  • Enjoys problem solving in order to provide our guests and customers with a premier experience
  • This position requires a considerable amount of physical labor, including pet handling, walking, and standing for long periods of time
  • Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
  • Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times

WHAT IT IS LIKE TO WORK HERE

WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! We offer career development with our Unleashed Leadership Academy where you can train for that next step in management with opportunities across the Southeast. Or you can expand your skills in pet care in other company-paid training programs. As a team member, you are eligible to apply for our Grooming Academy to become a groomer, or canine training roles as we expand this service across our many locations. If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. Working with pets is not always easy, but we love what we do, and we care about giving you the tools to grow and succeed.

ABOUT PET PARADISE
Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin. The characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

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