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Front Desk Assistant Jobs in Dothan, AL (NOW HIRING)

IHG Hotels & Resorts

Front Desk

Kinsey, AL · On-site

$13 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Towne Place Suites

Front Desk

Kinsey, AL · On-site

$12.75 - $15.75/hr

Front Desk Clerk We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for ...

IHG Hotels & Resorts

Front Desk

Dothan, AL · On-site

$13 - $16.25/hr

Duties* - Greet guests upon arrival and provide them with information about hotel services - Assist ... front desk area *Skills* - Some Clean and Laundry - Strong customer service skills with a focus on ...

Springhill Suites Dothan

Front Desk Associate

Kinsey, AL · On-site

$12.75 - $16.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

TownePlace Suites - Dothan, RAM Hotels

Front Desk

Dothan, AL

$12.75 - $16.25/hr

The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have ...

TownePlace Suites - Dothan, RAM Hotels

Front Desk

Dothan, AL · On-site

$12.75 - $16.25/hr

The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have ...

Springhill Suites Dothan

Front Desk Associate

Dothan, AL · On-site

$12.75 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

IHG Hotels & Resorts

FRONT DESK

Kinsey, AL · On-site

$13 - $16.25/hr

The Night Auditor will be responsible for managing the front desk during the overnight shift ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

IHG Hotels & Resorts

FRONT DESK (AM/PM SHIFT)

Kinsey, AL · On-site

$13 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Planet Fitness

Overnight Front Desk Associate

Marianna, FL · On-site

$12.75 - $16.25/hr

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of ... Answer phones in a friendly manner and assist callers with their inquiries. * Perform membership ...

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Front Desk Assistant information

See Dothan, AL salary details

$7

$13

$19

How much do front desk assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for front desk assistant in Dothan, AL is $13.68, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $15.72 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs
What are the most commonly searched types of Front Desk jobs in Dothan, AL? The most popular types of Front Desk jobs in Dothan, AL are:
What are popular job titles related to Front Desk Assistant jobs in Dothan, AL? For Front Desk Assistant jobs in Dothan, AL, the most frequently searched job titles are:
What job categories do people searching Front Desk Assistant jobs in Dothan, AL look for? The top searched job categories for Front Desk Assistant jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Front Desk Assistant jobs? Cities near Dothan, AL with the most Front Desk Assistant job openings:
Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Dothan, AL as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $28,458 per year, or $13.7 per hour.

Front Desk

Holiday Inn Express & Suites Dothan - RAM Hotels

Kinsey, AL • On-site

$13 - $16.25/hr

Other

Re-posted 5 days ago

Job description

Front Desk Agent

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

  • Manage reservations and check guests in and out using a computerized system
  • Handle guest requests, such as booking tours or making restaurant reservations
  • Assist with check-in and check-out processes, including handling payments and issuing keys
  • Answer phone calls and respond to online inquiries in a timely and professional manner
  • Assist with organizing and setting up events and meetings
  • Handle guest complaints and concerns with grace and professionalism
  • Perform light cleaning duties, such as wiping down counters and restocking supplies
  • Other duties as assigned

Qualifications:

  • Previous experience as a front desk agent or in a customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a high-volume workload
  • Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
  • Flexibility to work evenings, weekends, and holidays as needed

Perks:

  • Competitive salary
  • Employee discounts on hotel rooms and amenities
  • Opportunities for advancement within the company
  • Professional development opportunities
  • Positive and supportive work environment

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