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Front Desk Receptionist Jobs in Dothan, AL (NOW HIRING)

TownePlace Suites - Dothan, RAM Hotels

Front Desk

Dothan, AL · On-site

$12.75 - $16.25/hr

The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have ...

TownePlace Suites - Dothan, RAM Hotels

Front Desk

Dothan, AL

$12.75 - $16.25/hr

The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have ...

Springhill Suites Dothan

Front Desk Associate

Kinsey, AL · On-site

$12.75 - $16.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

Doubletree By Hilton

Front Desk Agent

Kinsey, AL · On-site

$13 - $16.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

Benchmark

Front Desk - Manager

Enterprise, AL

$13.50 - $17.50/hr

Front Desk ManagerJob Summary The Front Desk Manager oversees the daily operations of the front desk and guest services team, ensuring exceptional customer service, efficient check-in and check-out ...

Tru by Hilton

Front Desk Agent

Dothan, AL · On-site

$13 - $16.25/hr

The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will ...

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How much do front desk receptionist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for front desk receptionist in Dothan, AL is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.83 per hour, depending on experience, location, and employer.

What is a front desk receptionist?

Front desk receptionists are professionals who serve as the first point of contact for visitors, clients, and employees at an organization. They are responsible for greeting guests, answering phone calls, responding to inquiries, and directing people to the appropriate departments or personnel. Additionally, front desk receptionists often handle administrative tasks such as managing appointments, sorting mail, and maintaining a welcoming reception area. Their role is crucial for creating a positive first impression of the company.

What does a front desk receptionist do?

A front desk receptionist is the first point of contact at a large company or office. Daily duties and responsibilities of a front desk receptionist include greeting and signing in visitors, receiving and sorting mail, scheduling meetings, and coordinating office activities. They are also in charge of answering calls, fielding questions from callers, operating a switchboard, and relaying messages to office employees. Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.

What are the key skills and qualifications needed to thrive as a front desk receptionist, and why are they important?

To thrive as a Front Desk Receptionist, strong organizational skills, attention to detail, and basic administrative knowledge are essential, often supported by a high school diploma or equivalent. Familiarity with office management software, multi-line phone systems, and scheduling tools is typically required. Exceptional interpersonal skills, professionalism, and the ability to remain calm under pressure help someone stand out in this role. These competencies ensure efficient office operations, positive first impressions, and high-quality service for clients and visitors.

What are some common challenges a front desk receptionist might face, and how can they be addressed?

Front Desk Receptionists often encounter challenges such as managing multiple tasks simultaneously, handling difficult or upset visitors, and maintaining organization during busy periods. To address these, strong time-management and communication skills are essential. Many receptionists find it helpful to prioritize tasks, remain calm under pressure, and use organizational tools like scheduling software. Supportive team environments and clear protocols also make it easier to resolve issues efficiently and maintain a welcoming atmosphere.

What is the difference between Front Desk Receptionist vs Office Assistant?

AspectFront Desk ReceptionistOffice Assistant
Primary RoleGreeting visitors, answering phones, scheduling appointmentsSupporting office operations, data entry, filing
Work EnvironmentFront lobby, reception areaOffice, administrative areas
Required SkillsCommunication, customer service, organizationAdministrative skills, multitasking, computer proficiency
Common CertificationsNone required, but customer service training helpfulNone typically required

While both roles support office functions, a Front Desk Receptionist primarily manages visitor interactions and front-office duties, whereas an Office Assistant handles broader administrative tasks behind the scenes. The roles often overlap but serve different focal points within an organization.

Can a shy person be a front desk receptionist?

A front desk receptionist role involves greeting visitors, answering phones, and managing schedules, which requires good communication skills. While being shy may present challenges, developing interpersonal skills and gaining experience can help shy individuals succeed in this position.

How much do front desk receptionists earn?

Front desk receptionists typically earn a median hourly wage of around $13 to $16, with annual salaries ranging from approximately $27,000 to $33,000. Earnings can vary based on experience, location, and the industry they work in, and the role often requires good communication and organizational skills.
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The top searched job categories for Front Desk Receptionist jobs in Dothan, AL are:

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Front Desk Receptionist jobs near you
Infographic showing various Front Desk Receptionist job openings in Dothan, AL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,606 per year, or $15.2 per hour.

Front Desk Receptionist

DNA Comprehensive Therapy Services LLC

Kinsey, AL • On-site

$13.50 - $17.50/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 13 days ago

Job description

Elite DNA Therapy Services Front Desk Receptionist

Come grow with us! Elite DNA Therapy Services is one of the largest providers of behavioral and mental health services in Florida – and we're expanding quickly in Virginia! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.

We are hiring a full-time front desk receptionist for our Dothan, AL location. Our goal is to hire you – the best talent – to support our mission and allow you to grow with us.

Everything we do here at Elite is guided by integrity and compassion for our patients and employees. When you join the Elite DNA team, you'll feel proud to be a part of the group that helps children, adults and families in our communities live better lives.

As front desk receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.

Essential functions include but are not limited to:

  • Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
  • Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
  • Answer all incoming calls and route them to the appropriate staff.
  • Register all patients per registration protocols and collect all documentation.
  • Generate required documents for each patient and ensure all documents are completed in full.
  • Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
  • Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.
  • Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
  • Work closely with provider and medical assistant staff to assure smooth patient flow and cut down on waiting time.
  • Call and remind patient of his/her appointment.
  • Follow up on "no show" patients daily.
  • Communicate patient's problem/complaint to the clinic manager or his/her designee.
  • Strong sensory skills, such as visual acuity, good hearing, and dexterity.
  • Ability to stand and sit for periods of time and to move constantly throughout the workday.
  • Work closely with clinic managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.
  • Good speaking and listening skills.
  • Knowledge of computers and Microsoft office.
  • Understanding of community-based organizations.
  • Promotes and believes in Elite DNA's mission statement.
  • Bilingual preferred: fluent in Spanish.

Other requirements:

  • Friendly personality with the desire to work with the public.
  • Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
  • Ability to handle multi-functions.
  • Ability to work in a fast-paced office environment.
  • Ability to push, pull, lift, move, and/or carry up to 15 lbs.
  • Ability to perform focused work with close attention to detail.
  • Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm.
  • Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
  • Ability to relate to patients, through familiarity with medical terminology and triage procedure.
  • Ability to relate to the public regardless of ethnic, religious and economic status.
  • Ability to communicate with people and understand their problems.
  • Must believe in health care with dignity for all.

Education and experience required:

  • High school graduate/GED.
  • Formal training from a vocational school in lieu of the above.
  • One year of medical experience from a similar setting.

This position earns competitive compensation plus a full benefits package including medical, dental, vision, life insurance, annual PTO of 15 days with tenure recognition incentives, one additional paid day for your birthday and Employee Assistance Program. We also offer opportunities for growth, as well as a great team atmosphere that empowers you to seek better ways to deliver service and take ownership of outcomes in providing quality service and support.

Apply