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Front Desk Assistant Jobs in Dothan, AL (NOW HIRING)

Radiation Business Solutions

Front Desk Coordinator

Dothan, AL · On-site

$14.75 - $19/hr

  • Medical

  • Dental

  • Vision

The Front Office Coordinator role will serve as the primary point of contact for patients ... Understand and assist with insurance verification and patient payment options, supporting patients ...

Westminster Retirement

Desk Clerk

Bascom, FL · On-site

$15/hr

This position is primarily responsible for overseeing the front desk and reception area for this residential building and monitoring the public address and emergency alerting system. The schedule is ...

Westminster Communities Of Florida

Desk Clerk

Bascom, FL · On-site

$15/hr

This position is primarily responsible for overseeing the front desk and reception area for this residential building and monitoring the public address and emergency alerting system. The schedule is ...

Westminster Palms

Desk Clerk

Bascom, FL · On-site

$15/hr

This position is primarily responsible for overseeing the front desk and reception area for this residential building and monitoring the public address and emergency alerting system. The schedule is ...

Westminster Communities of Florida

Desk Clerk

Bascom, FL · On-site

$15/hr

This position is primarily responsible for overseeing the front desk and reception area for this residential building and monitoring the public address and emergency alerting system. The schedule is ...

Westminster Communities of Florida

Desk Clerk

Bascom, FL · On-site

$15/hr

This position is primarily responsible for overseeing the front desk and reception area for this residential building and monitoring the public address and emergency alerting system. The schedule is ...

Benchmark

Front Desk - Guest Service Agent

Enterprise, AL · On-site

$16 - $17/hr

... assist the guest to their room. If you are a person who enjoys engaging with people from all over ... You will be escorting and orienting the guest to the front desk for check-in. * You will park and ...

Towne Place Suites

Guest Services Agent

Kinsey, AL · On-site

$13.50 - $17.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

Benchmark

Front Desk - Guest Services Agent

Enterprise, AL · On-site

$15 - $16.50/hr

... assist the guest to their room. If you are a person who enjoys engaging with people from all over ... You will be escorting and orienting the guest to the front desk for check-in. * You will park and ...

Benchmark

Front Desk - Guest Services Agent

Enterprise, AL · On-site

$16 - $18/hr

... assist the guest to their room. If you are a person who enjoys engaging with people from all over ... You will be escorting and orienting the guest to the front desk for check-in. * You will park and ...

IHG Hotels & Resorts

Night Auditor

Kinsey, AL · On-site

$13.50 - $18.25/hr

The Night Auditor will be responsible for managing the front desk during the overnight shift ... Handle guest requests, such as booking tours or making restaurant reservations * Assist with check ...

American Family Care

Medical Receptionist, Part-Time

Dothan, AL

$15 - $18.25/hr

  • Medical

  • Vision

  • Life

Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week ... You've worked as a Medical Receptionist , Administrative Assistant , or in any Customer Service ...

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Front Desk Assistant information

See Dothan, AL salary details

$7

$13

$19

How much do front desk assistant jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for front desk assistant in Dothan, AL is $13.68, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $15.72 per hour, depending on experience, location, and employer.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Dothan, AL?

The most popular types of Front Desk jobs in Dothan, AL are:

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For Front Desk Assistant jobs in Dothan, AL, the most frequently searched job titles are:

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Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Dothan, AL as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $28,458 per year, or $13.7 per hour.

Front Desk Coordinator

Radiation Business Solutions

Dothan, AL • On-site

$14.75 - $19/hr

Full-time

Medical, Dental, Vision

Re-posted 17 days ago

Job description

The Front Office Coordinator role will serve as the primary point of contact for patients undergoing treatment, while working closely with both providers and staff. This role will involve providing empathetic support to individuals facing a cancer diagnosis and assisting those currently receiving treatment. The Front Office Coordinator will interact regularly with patients and their families, healthcare providers, vendors, and business partners, ensuring a seamless and supportive experience for all.
Essential Duties and Responsibilities
  • Support healthcare providers in delivering exceptional patient care within a collaborative care team model.
  • Schedule and manage patient appointments efficiently.
  • Independently obtain, organize, and maintain accurate and up-to-date medical records for patient charts.
  • Ensure smooth appointment flow and maintain organization of the daily schedule, proactively addressing scheduling conflicts or delays.
  • Manage patient calls, including appointment reminders, follow-up communications, and inquiries with professionalism and empathy.
  • Complete environmental service tasks as needed to ensure a clean, welcoming, and safe environment for patients and staff.
  • Work recall task lists to follow up with patients for appointments, treatments, or additional care needs.
  • Organize and manage incoming and outgoing faxes, ensuring timely distribution and documentation.
  • Provide exceptional customer service, maintaining a patient-centered approach and commitment to service excellence.
  • Build and foster positive working relationships with patients, providers, and team members to promote collaboration and a supportive environment.
  • Perform other administrative and operational duties as assigned to support the efficient operation of the clinic.
  • Facilitate collection and integration of external medical records and diagnostic reports, ensuring completeness of patient charts prior to provider review.
  • Coordinate administrative and clinical scheduling, including radiation therapy, imaging, and follow-up care appointments.
  • Manage clinic flow efficiently, proactively adjusting to provider schedules and patient needs to reduce wait times and optimize care delivery.
  • Perform daily clinical environment preparation, including room turnover, supply stocking, equipment checks, and readiness for the following clinic day.
  • Understand and assist with insurance verification and patient payment options, supporting patients through billing processes.
  • Maintain compliance with HIPAA, infection control protocols, and organizational policies, ensuring a safe and secure environment for patients and staff.
  • Assist in quality improvement initiatives, contributing to documentation accuracy, workflow optimization, and patient satisfaction efforts.
  • Participate in team huddles and staff meetings, contributing to a culture of continuous improvement and collaboration.

Other Expectations/Skills
  • A collaborative approach to assisting clients and staff.
  • Self-motivated with the ability to solve problems.
  • Reliable and extremely trustworthy.
  • Proactive approach and work ethic.
  • Ability to maintain confidential and meticulous records.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software.
  • Exceptional organizational skills and attention to detail.
  • Adaptability and willingness to remain flexible when changes occur

Why Join Us?
  • Small Team, Big Impact: You won't be just a number here. You'll be part of a collaborative, professional team that values every voice.
  • Competitive salary: Tailored to your experience and educational background.
  • Relocation Support: We can offer generous assistance to help make your move seamless.
  • Professional Development: Access continuing education and development opportunities while working with experienced and compassionate professionals.
  • Comprehensive Benefits: Robust medical, dental, and vision coverage, plus holiday pay and more.

Apply Today!
If you're passionate about delivering high-quality care, working with a supportive team that values your expertise and invests in your future - we'd love to hear from you!
Requirements
  • High School Diploma (or equivalent)
  • Minimum of one year of experience in medical office preferred

Physical Demands and Work Environment: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
  • Ability to lift/carry up to 25 pounds.
  • Ability to sit/stand for long periods of time.
  • Good manual dexterity with the ability to perform repetitive hand/wrist motions.
  • Requires mastery of complex language, comprehension, reasoning, and analytical skills typically found in mid to high-level work.
  • Typical clinical environment
  • Moderate noise levels

Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

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