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Front Desk Agent Jobs in Alabama (NOW HIRING)

ANR Group | Hospitality Management

Front Desk Agent

Mobile, AL · On-site

$14.25 - $17.75/hr

Front Desk Agent A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. The primary role of the Front Desk ...

Hampton Inn and Suites

Front Desk Agent

Phenix City, AL · On-site

$13 - $16.50/hr

Front Desk Agent We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our team at Hampton by Hilton. The Front Desk Agent is responsible for creating a welcoming ...

Doubletree By Hilton

Front Desk Agent

Kinsey, AL · On-site

$13 - $16.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

Courtyard by Marriott

Front Desk Agent

Auburn, AL · On-site

$12 - $15.25/hr

Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and ...

MOBILE LA QUINTA INN

Front Desk Agent

Mobile, AL · On-site

$11.75 - $14.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

MOBILE LA QUINTA INN

Front Desk Agent

Mobile, AL

$11.75 - $14.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

Tru by Hilton

Front Desk Agent

Phenix City, AL · On-site

$13 - $16.50/hr

Front Desk Agent Company: Hampton by Hilton Location: Phenix City, AL Job Type: Full-Time / Part-Time Shift: Evening, Weekend, and Holiday Availability Preferred Job Summary We are seeking a friendly ...

A&R Hospitality

Front Desk Agent

Mobile, AL · On-site

$14.25 - $17.75/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

DOWNTOWN MOBILE QUALITY INN

Front Desk Agent

Mobile, AL · On-site

$14.25 - $18/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

DOWNTOWN MOBILE QUALITY INN

Front Desk Agent

Mobile, AL

$14.25 - $18/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

A&R Hospitality

Front Desk Agent

Gulf Shores, AL · On-site

$12.50 - $16/hr

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. About A&R Hospitality Group: A&R Hospitality ...

Candlewood Suites

Front Desk Agent

Oxford, AL · On-site

$11.50 - $14.50/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Candlewood Suites

Front Desk Agent

Oxford, AL · On-site

$10 - $12/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Candlewood Suites

Front Desk Agent

Oxford, AL · On-site

$10 - $12/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Candlewood Suites

Front Desk Agent

Oxford, AL · On-site

$10 - $12/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

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All JobsFront Desk Agent JobsFront Desk Agent Jobs in Alabama

Front Desk Agent information

See Alabama salary details

$8

$14

$18

How much do front desk agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for front desk agent in Alabama is $14.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $15.67 per hour, depending on experience, location, and employer.

What is a front desk agent?

Front desk agents staff the front desk of a hotel and are often the first people to greet incoming guests. They register new guests and process final bills when guests check out of a room. Depending on the size of the hotel, the front desk agent may also be responsible for answering phone calls, making room reservations, carrying guest bags to rooms, and answering complaints. Since this is a job in the hospitality industry, people in this position may work nights, weekends, and holidays.

What does a front desk agent do?

A Front Desk Agent is responsible for greeting guests, checking them in and out of hotels or facilities, handling reservations, and providing information about the property and local area. They manage phone calls, respond to guest requests, and resolve any issues during a guest’s stay. Their role is crucial in creating a positive first impression and ensuring a smooth, pleasant experience for all guests.

What are the key skills and qualifications needed to thrive as a front desk agent, and why are they important?

To thrive as a Front Desk Agent, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Maestro, and proficiency in using multi-line phone systems, are typically required. Excellent communication, problem-solving abilities, and a welcoming attitude help you stand out in this role. These skills ensure smooth guest experiences, efficient operations, and positive brand representation in hospitality settings.

What are some common challenges front desk agents face during peak hours, and how can they effectively manage them?

During peak check-in and check-out periods, Front Desk Agents often handle high volumes of guests, manage multiple requests simultaneously, and resolve unexpected issues such as overbookings or special accommodations. Effective time management, clear communication, and a calm, professional demeanor are essential in these situations. Many agents rely on prioritizing urgent tasks, utilizing hospitality software efficiently, and collaborating closely with housekeeping and management teams to ensure smooth operations and guest satisfaction.

What is the difference between Front Desk Agent vs Receptionist?

AspectFront Desk AgentReceptionist
CredentialsHigh school diploma; hospitality/customer service experienceHigh school diploma; administrative skills
Work EnvironmentHotels, resorts, hospitality settingsOffices, clinics, corporate environments
Employer & IndustryHotels, hospitality industryVarious industries including healthcare, corporate
Primary ResponsibilitiesCheck-ins/outs, guest inquiries, reservationsAnswer phones, greet visitors, administrative tasks

While both roles involve front-facing customer service, a Front Desk Agent primarily works in hospitality settings managing guest services, reservations, and check-ins. A Receptionist typically handles administrative duties in office environments, greeting visitors and managing communications. The roles share customer service skills but differ in industry focus and specific responsibilities.

What front desk agent jobs pay the most?

Experienced front desk agents working in luxury hotels, resorts, or high-end establishments tend to earn the highest salaries, often supplemented by tips and bonuses. Management roles such as front desk supervisor or manager also offer higher pay, especially with relevant certifications and extensive hospitality experience.

What is the work of a front desk agent?

A front desk agent is responsible for greeting and checking in guests, managing reservations, providing information about the property and local area, and handling customer inquiries and complaints. They often use computer systems to manage bookings and may perform administrative tasks during their shift.
More about Front Desk Agent jobs

What are the most commonly searched types of Front Desk Agent jobs in Alabama?

The most popular types of Front Desk Agent jobs in Alabama are:

What are popular job titles related to Front Desk Agent jobs in Alabama?

For Front Desk Agent jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Front Desk Agent jobs in Alabama look for?

The top searched job categories for Front Desk Agent jobs in Alabama are:

What cities in Alabama are hiring for Front Desk Agent jobs?

Cities in Alabama with the most Front Desk Agent job openings:

What are popular job titles related to Front Desk Agent jobs in AL?

For Front Desk Agent jobs in AL, the most frequently searched job titles are:

Front Desk Agent jobs near you
Infographic showing various Front Desk Agent job openings in Alabama as of August 2026, with employment types broken down into 72% Full Time, 24% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,533 per year, or $14.2 per hour.

Front Desk Agent

ANR Group | Hospitality Management

Mobile, AL • On-site

$14.25 - $17.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Front Desk Agent

A & R Hospitality Group is looking for a Front Desk Agent who can provide outstanding customer service and always maintains a positive attitude. The primary role of the Front Desk Agent is to work at the front desk of the hotel and provide service to hotel guests and clients. The Front Desk Agent greets and checks in arriving guests and checks out departing guests. The Front Desk Agent provides excellent customer service to all guests, makes reservations for guests arriving on the same day or future dates, answers incoming phone calls, and responds to any guest inquiries or requests.

We are in search of qualified candidates who can excel at the following:

  • Always maintain a professional appearance
  • Register all incoming guests and ensure all pertinent information is obtained
  • Assist in other departments as needed
  • Address and resolve guest complaints in a timely manner
  • Block incoming reservations based on guest requests and room availability
  • Maintain cleanliness of the back office and front desk area
  • Anticipate guest needs to have superior guest service
  • Maintain confidentiality and security of proprietary company information and guest information

A&R benefits include:

  • Competitive pay
  • Paid vacation time
  • Hotel discounts
  • Employee Assistance Program
  • 401(k) - up to 4% company match
  • Medical/Dental/Vision Insurance
  • Supplemental Insurance Available
  • Free Teladoc

A & R Hospitality Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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