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Provide administrative and operational support as needed * Assist with import/export and freight forwarding processes Qualifications * Fluent in Mandarin Chinese and English, or Mandarin Chinese and ...

The full-time Operations Agent will work from our Magusa Global Cargo, Doral, FL office and assist ... Basic freight forwarder knowledge; confidence with domestic and international air ocean, freight ...

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Freight Forwarder Assistant information

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How much do freight forwarder assistant jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for freight forwarder assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freight Forwarder Assistant, and why are they important?

To thrive as a Freight Forwarder Assistant, you need strong organizational skills, attention to detail, and a basic understanding of logistics or international trade, often supported by a high school diploma or relevant coursework. Familiarity with logistics software, shipping documentation systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you coordinate effectively with clients, carriers, and customs officials. These skills ensure accurate shipment processing, smooth coordination, and compliance with regulations in the fast-paced logistics industry.

How to become a freight forwarder with no experience?

To become a freight forwarder assistant with no experience, start by gaining basic knowledge of logistics and transportation through online courses or industry resources. Entry-level roles often require strong organizational skills, attention to detail, and the ability to learn industry software; some employers may provide on-the-job training or prefer candidates with a high school diploma or equivalent.

What is the role of a freight forwarding assistant?

A freight forwarding assistant supports the logistics process by coordinating shipments, preparing documentation, and communicating with carriers and clients. They often use transportation management systems and need strong organizational skills to ensure timely and accurate delivery of goods.

What are the main challenges a Freight Forwarder Assistant might face in coordinating international shipments?

Freight Forwarder Assistants often encounter challenges such as managing tight shipping deadlines, handling complex documentation for customs clearance, and communicating across different time zones with global partners. Attention to detail is crucial, as missing or incorrect paperwork can delay shipments. Additionally, the role requires adaptability to frequent changes in regulations and client requirements, making organizational and problem-solving skills essential for success.

What are Freight Forwarder Assistants?

Freight Forwarder Assistants are support professionals who help coordinate the transportation and shipment of goods on behalf of clients. They assist freight forwarders with tasks such as preparing shipping documents, tracking shipments, communicating with carriers and customs, and ensuring that goods are delivered efficiently and compliantly. Their role is vital in maintaining smooth logistics operations and supporting the timely movement of cargo across domestic and international borders.

What is the difference between Freight Forwarder Assistant vs Freight Coordinator?

AspectFreight Forwarder AssistantFreight Coordinator
CredentialsHigh school diploma, basic logistics knowledgeHigh school diploma or equivalent, some logistics certifications
Work EnvironmentOffice and warehouse settings, supporting freight operationsOffice-based, coordinating shipments and client communication
Employer & Industry UsageLogistics companies, freight forwarding firmsSupply chain companies, freight forwarding agencies
Search & Comparison IntentUnderstanding entry-level roles in freight forwardingLearning about roles involving shipment coordination

The Freight Forwarder Assistant typically supports freight operations with basic tasks, while the Freight Coordinator manages shipment planning and client communication. Both roles are essential in logistics, but the Assistant is more entry-level, focusing on operational support, whereas the Coordinator handles more complex coordination tasks.

What qualifications do I need to be a freight forwarder?

To become a freight forwarder, relevant qualifications include a high school diploma or equivalent, knowledge of logistics and transportation procedures, and often industry certifications such as the Certified International Freight Forwarder (CIFF) or similar. Strong organizational, communication, and computer skills are also important for managing shipments and documentation.

Is freight forwarder a good career?

A freight forwarder assistant plays a key role in logistics by supporting the coordination of shipments, documentation, and communication with carriers and clients. The career offers opportunities for growth with experience and relevant certifications, and it often involves working in a fast-paced environment with attention to detail. Job stability and salary can vary based on location and industry demand.
What cities are hiring for Freight Forwarder Assistant jobs? Cities with the most Freight Forwarder Assistant job openings:
What are the most commonly searched types of Freight Forwarder jobs? The most popular types of Freight Forwarder jobs are:
What states have the most Freight Forwarder Assistant jobs? States with the most job openings for Freight Forwarder Assistant jobs include:
What job categories do people searching Freight Forwarder Assistant jobs look for? The top searched job categories for Freight Forwarder Assistant jobs are:
Infographic showing various Freight Forwarder Assistant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $40,672 per year, or $19.6 per hour.

Freight Forwarding Specialist

Alba Wheels Up

Los Angeles, CA • On-site

$49K - $74K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago


Key responsibilities

  • Receive, review, and process import documentation from overseas agents and customers.

  • Coordinate bookings and shipment movement, update shipment status, and arrange freight release with steamship lines.

  • Respond to customer requests on shipment status and refer to supervisor or manager when questions are beyond scope of responsibility.


Job description

The Opportunity
Join us as a Freight Forwarding Specialist and play a pivotal role in shaping Alba Wheels Up International's future. This is your chance to drive strategic initiatives, influence key decisions, and deliver measurable results at the highest level.
Location: Los Angeles, CA
Company Mission & Values
Our mission is to ensure customer compliance with US Customs Regulations while coordinating efficient, timely movement of freight and information.
Our values guide our decision-making and shape a culture of accountability, growth, and customer-centricity:
  • Innovation: We encourage creative problem-solving and continuous improvement in every department. Employees are empowered to propose new ideas, adopt emerging technologies, and challenge the status quo to drive operational excellence.
  • Collaboration: Collaboration is at the heart of our success. Team members work cross-functionally, share knowledge openly, and support each other to achieve shared goals. Every role contributes to a culture of partnership and mutual respect.
  • Integrity: We pride ourselves on building a reputation of integrity, honesty and trust, while providing an unwavering focus on a high-quality customer experience for our clients.

What You'll Do
  • Receive, review and process import documentation from overseas agents/customers.
  • Follow up bookings received from overseas agents and customers, and ensure files are opened timely.
  • Handle bookings from oversees agents and coordinate the move to destination
  • Understand agent fees and pricing per client in order to process invoices accurately
  • Follow company protocol for billing a file
  • Update shipment status, issue arrival notice and obtain entry documents for customs entries. Communicate with customs brokers to confirm customs release status.
  • Arrange freight release with steamship lines and confirm cargo availability.
  • Respond in a timely manner to customer requests on shipment status by phone or email. Refer customers to your team leader/supervisor or manager when questions are beyond scope of responsibility.
  • Adhere to all domestic and international shipping regulations.
  • Advise team leader/supervisor/manager of any transaction problems and irregularities.
  • Perform any other related tasks as required or assigned by your supervisor or manager.
  • Responsible for reviewing respective team visual board (VB) to make sure files are handled timely. Ongoing audit of VB throughout the day
  • Understand and be able to assist in coordinator role when needed.

What You Bring
  • Must have a High School diploma, an Associate degree or higher is preferred.
  • A minimum of 4-5 years of freight forwarding experience in the ocean import department.
  • Proficient in Windows and Microsoft Office Suite, especially with Excel
  • Experience working with Cargowise is a plus
  • Must have a pro-active attitude and strong time management skills
  • Extremely detailed oriented and well organized
  • Must be a team player and also be able to work independently
  • Good communication skills (verbal and written)
  • Great customer service skills
  • Ability to work in a busy and fast paced environment

Why You'll Love It Here
  • Alba employees benefit from industry-leading health and wellness programs, financial planning resources, and continuous learning opportunities.
  • You'll have access to cutting-edge platforms and automation, enabling you to design resilient supply chains and deliver measurable results for customers.
  • Support from a team that celebrates growth & innovation.
  • Direct access to decision-makers & the ability to shape strategy.

What We Offer
  • Medical, Dental, Vision, Short-term Disability, 401K Matching, and advancement opportunities.
  • A leadership team that is wholly committed to innovation, integrity, and shared success.
  • Data-Driven Decision Making & Technology Adoption.
  • A culture of visionary thinking and bold decision-making.

Are you ready to make a direct impact on Alba's operational excellence in international logistics and customs compliance? As our Freight Forwarding Specialist, you will have the opportunity to lead, all while supporting both career and personal growth in a fast-paced environment with best-in-class facilities.
Pay Range: $49,000 - $74,000 per year