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Freight Forwarder Assistant Jobs (NOW HIRING)

Panasonic

Assistant Logistics Coordinator

San Diego, CA · On-site

$19.25/hr

Responsibilities Assistant Logistics Coordinator (by clicking this link you are being referred to ... Support to Following up incoming shipment with Freight forwarder for any shipment in correspondence ...

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How much do freight forwarder assistant jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for freight forwarder assistant in the United States is $19.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freight Forwarder Assistant, and why are they important?

To thrive as a Freight Forwarder Assistant, you need strong organizational skills, attention to detail, and a basic understanding of logistics or international trade, often supported by a high school diploma or relevant coursework. Familiarity with logistics software, shipping documentation systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you coordinate effectively with clients, carriers, and customs officials. These skills ensure accurate shipment processing, smooth coordination, and compliance with regulations in the fast-paced logistics industry.

What are the main challenges a Freight Forwarder Assistant might face in coordinating international shipments?

Freight Forwarder Assistants often encounter challenges such as managing tight shipping deadlines, handling complex documentation for customs clearance, and communicating across different time zones with global partners. Attention to detail is crucial, as missing or incorrect paperwork can delay shipments. Additionally, the role requires adaptability to frequent changes in regulations and client requirements, making organizational and problem-solving skills essential for success.

What are Freight Forwarder Assistants?

Freight Forwarder Assistants are support professionals who help coordinate the transportation and shipment of goods on behalf of clients. They assist freight forwarders with tasks such as preparing shipping documents, tracking shipments, communicating with carriers and customs, and ensuring that goods are delivered efficiently and compliantly. Their role is vital in maintaining smooth logistics operations and supporting the timely movement of cargo across domestic and international borders.

What is the difference between Freight Forwarder Assistant vs Freight Coordinator?

AspectFreight Forwarder AssistantFreight Coordinator
CredentialsHigh school diploma, basic logistics knowledgeHigh school diploma or equivalent, some logistics certifications
Work EnvironmentOffice and warehouse settings, supporting freight operationsOffice-based, coordinating shipments and client communication
Employer & Industry UsageLogistics companies, freight forwarding firmsSupply chain companies, freight forwarding agencies
Search & Comparison IntentUnderstanding entry-level roles in freight forwardingLearning about roles involving shipment coordination

The Freight Forwarder Assistant typically supports freight operations with basic tasks, while the Freight Coordinator manages shipment planning and client communication. Both roles are essential in logistics, but the Assistant is more entry-level, focusing on operational support, whereas the Coordinator handles more complex coordination tasks.

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What are the most commonly searched types of Freight Forwarder jobs? The most popular types of Freight Forwarder jobs are:
What states have the most Freight Forwarder Assistant jobs? States with the most job openings for Freight Forwarder Assistant jobs include:
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Freight Forwarder Assistant jobs near you
Customer Analyst/Representative - Freight Forwarding

Customer Analyst/Representative - Freight Forwarding

FreightTAS LLC

Houston, TX • On-site

$40K - $50K/yr

Full-time

Posted 5 days ago

Job description

Job Title: Customer Analyst/Representative – Freight Forwarding

Location: Houston/TX

Job Type: Full-Time

Salary: $40k to $50k

Excellent Benefits

Opportunities for professional development and career advancement.

This client is a leading provider of freight forwarding and logistics solutions, dedicated to delivering exceptional service to our clients globally. We pride ourselves on our innovative approach and commitment to excellence in customer service. We are currently seeking a motivated and detail-oriented Customer Analyst/Representative/Graduate to join the team and make this position their own, which in turn will give you career progression as they grow into the role.

Job Summary: The Customer Analyst/Representative will play a pivotal role in enhancing our customer service experience by analyzing customer data, handling inquiries, and supporting the logistics operations within the freight forwarding industry. The ideal candidate will have at least one year of relevant experience, showcasing their ability to work collaboratively in a fast-paced environment while providing outstanding service to our clients and

Key Responsibilities:

Customer Support: Serve as the primary point of contact for clients, addressing inquiries related to shipments, quotes, and service issues with professionalism and a customer-centric approach.

Data Analysis: Analyze customer feedback and shipment data to identify trends, inconsistencies, and areas for improvement in service delivery.

Reporting: Generate and maintain reports on customer satisfaction, service performance, and operational metrics to provide insights to management and support continuous improvement initiatives.

Documentation: Assist in preparing and managing shipping documentation, ensuring compliance with industry regulations and company policies.

Qualifications:

Minimum of one year of experience in a customer-facing role within the freight forwarding or logistics industry.

Strong understanding of freight forwarding processes, terminology, and documentation requirements.

Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.

Proficient in data analysis tools and Microsoft Office Suite (Excel, Word, PowerPoint).

Strong problem-solving skills and attention to detail.

Ability to work independently and as part of a team in a fast-paced environment.

Customer service orientation with a passion for exceeding customer expectations.

Preferred Qualifications:

Familiarity with customer relationship management (CRM) systems.

Experience with logistics software and tools.

Knowledge of international trade regulations and customs procedures.