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Freight Forwarder Assistant Jobs in Quebec (NOW HIRING)

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Freight Forwarder Assistant information

What are the key skills and qualifications needed to thrive as a freight forwarder assistant?

To thrive as a Freight Forwarder Assistant, you need strong organizational skills, attention to detail, and a basic understanding of logistics or international trade, often supported by a high school diploma or relevant coursework. Familiarity with logistics software, shipping documentation systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure help you coordinate effectively with clients, carriers, and customs officials. These skills ensure accurate shipment processing, smooth coordination, and compliance with regulations in the fast-paced logistics industry.

What are the main challenges a freight forwarder assistant might face in coordinating international shipments?

Freight Forwarder Assistants often encounter challenges such as managing tight shipping deadlines, handling complex documentation for customs clearance, and communicating across different time zones with global partners. Attention to detail is crucial, as missing or incorrect paperwork can delay shipments. Additionally, the role requires adaptability to frequent changes in regulations and client requirements, making organizational and problem-solving skills essential for success.

What is a freight forwarder assistant?

Freight Forwarder Assistants are support professionals who help coordinate the transportation and shipment of goods on behalf of clients. They assist freight forwarders with tasks such as preparing shipping documents, tracking shipments, communicating with carriers and customs, and ensuring that goods are delivered efficiently and compliantly. Their role is vital in maintaining smooth logistics operations and supporting the timely movement of cargo across domestic and international borders.

What is the difference between Freight Forwarder Assistant vs Freight Coordinator?

AspectFreight Forwarder AssistantFreight Coordinator
CredentialsHigh school diploma, basic logistics knowledgeHigh school diploma or equivalent, some logistics certifications
Work EnvironmentOffice and warehouse settings, supporting freight operationsOffice-based, coordinating shipments and client communication
Employer & Industry UsageLogistics companies, freight forwarding firmsSupply chain companies, freight forwarding agencies
Search & Comparison IntentUnderstanding entry-level roles in freight forwardingLearning about roles involving shipment coordination

The Freight Forwarder Assistant typically supports freight operations with basic tasks, while the Freight Coordinator manages shipment planning and client communication. Both roles are essential in logistics, but the Assistant is more entry-level, focusing on operational support, whereas the Coordinator handles more complex coordination tasks.

What qualifications do you need to be a freight forwarder assistant?

A freight forwarder assistant typically needs a high school diploma or equivalent and strong organizational and communication skills. Familiarity with shipping procedures, basic computer skills, and attention to detail are also important; some employers may prefer candidates with knowledge of logistics software or certifications in supply chain management.

How much money do freight forwarder assistants make?

Freight forwarder assistants typically earn between $30,000 and $45,000 annually, depending on experience, location, and the size of the company. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What does a freight forwarder assistant do?

A freight forwarder assistant supports logistics operations by preparing shipping documentation, coordinating with carriers, and tracking shipments to ensure timely delivery. They often use transportation management systems and need strong organizational skills to handle multiple shipments efficiently.

How to become a freight forwarder assistant with no experience?

To become a freight forwarder assistant with no experience, focus on gaining basic knowledge of logistics and shipping procedures through online courses or training programs. Entry-level roles often require strong organizational skills, attention to detail, and the ability to learn industry software such as transportation management systems. Starting in administrative or warehouse positions can also provide relevant experience and a pathway into freight forwarding support roles.
What are the most commonly searched types of Freight Forwarder jobs in Quebec? The most popular types of Freight Forwarder jobs in Quebec are:
What job categories do people searching Freight Forwarder Assistant jobs in Quebec look for? The top searched job categories for Freight Forwarder Assistant jobs in Quebec are:
What cities in Quebec are hiring for Freight Forwarder Assistant jobs? Cities in Quebec with the most Freight Forwarder Assistant job openings:
Freight Forwarder Assistant jobs near you
Infographic showing various Freight Forwarder Assistant job openings in Quebec as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Freight Handler Forklift Operator Team Lead

Oldenburg-Portugiesische Dampfschiffs-Rhederei

Quebec, QC • On-site

CA$21.21 - CA$31.82/hr

Full-time

Medical, Dental

Re-posted 29 days ago

Job description

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. 
At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

We are seeking 2 Freight Handler Team Leads (Lead Hands) at our Lachine, QC terminal to support daily warehouse operations and provide frontline leadership to our team. This includes one Morning Shift Lead and one Afternoon Shift Lead.

  • Morning Shift Lead: 8:00 AM - 4:30 PM
  • Afternoon Shift Lead: 1:30 PM - 10:00 PM
 

Summary

As a Freight Handler Team Lead, you will be responsible for the safe and efficient movement, loading, unloading, and storage of freight within the warehouse. This is a hands-on role that includes operating forklifts and manual material-handling equipment, maintaining warehouse organization, and taking ownership of the assigned receiving area.

In your capacity as a Lead Hand, you will also provide day-to-day guidance to team members, coordinate workflow on the floor, and ensure operational tasks are completed efficiently, safely, and accurately in alignment with company guiding principles and core values.

  Key Responsibilities Operational Duties
  • Load and unload freight manually and using pallet jacks, hand trucks, and forklifts
  • Transport materials safely to and from designated warehouse locations
  • Perform all forklift activities, including handling heavy, oversized, or sensitive freight
  • Manage and maintain the assigned receiving area with a high level of accuracy and organization
  • Follow established receiving procedures and store freight in the correct locations
  • Inspect incoming shipments for count and condition; accept or refuse freight as required
  • Complete and verify all receiving documentation accurately
  • Label, sort, and route freight to the appropriate destination
  • Follow special handling procedures for hazardous or sensitive materials
  • Develop load plans and anticipate equipment or space requirements
  • Maintain general warehouse cleanliness and perform basic maintenance tasks
  • Support packing and export boxing activities as needed
  • Provide excellent service to internal and external customers
Lead Hand Responsibilities
  • Provide day-to-day direction and support to warehouse team members on shift
  • Assist with assigning and prioritizing tasks to meet operational goals and deadlines
  • Act as a go-to resource for troubleshooting routine issues on the warehouse floor
  • Support onboarding and training of new employees, including safe work practices
  • Monitor workflow and proactively address bottlenecks or inefficiencies
  • Ensure compliance with safety standards, company policies, and operational procedures
  • Perform quality checks on receiving, labeling, and storage accuracy
  • Communicate issues, updates, and shift priorities to supervisors/management
  • Step in to support operations during peak periods or staffing shortages
  • Foster a positive, team-oriented work environment
  • Identify and communicate opportunities for process improvement
  • Lead by example through strong work ethic, accountability, and professionalism

Requirements:  

  • Ability to communicate clearly and concisely, both orally and in writing. 
  • ability to operate Forklift/reach truck
  • Previous warehouse experience required; freight handling experience preferred
  • Prior experience operating forklifts and material-handling equipment
  • Demonstrated ability to lead or support a team in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to lift and handle heavy freight as required
  • Solid communication and problem-solving skills
  • Commitment to workplace safety and procedures
  • Flexibility to support operational needs within assigned shift

Minimum:

  • High school diploma or GED.
  • Minimum of 3 years of related forklift or warehouse experience.
  • Ability to lift light to heavy materials (50LB) safely.
  • Ability to operate heavy equipment including forklifts and manual materialhandling tools.
  • Strong verbal and written communication skills.
  • Bilingual English and French Preferred

Salary Range: $21.21 - $31.82 CAD per hour, plus $1.50 CAD/hour, Lead premium.

This salary range is presented in compliance with applicable pay transparency laws and reflects the range we reasonably expect to pay for this role at the time of posting. Individual compensation is determined based on relevant experience, education, skills, and alignment with internal compensation practices.

At CEVA we are committed to creating a safe and healthy work environment.
We offer: 

  • A Competitive Compensation PackageComprehensive Health & Dental Benefits
  • Professional Development Opportunities
  • Continuing Education

 
CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.
We thank all candidates for applying, however, only successful candidates will be contacted for an interview.
 

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