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Virtual Assistant Logistics Jobs in Quebec (NOW HIRING)

Virtual Assistant Logistics information

What is a virtual assistant logistics?

Virtual Assistant Logistics refers to remote professionals who manage and coordinate logistics tasks such as scheduling shipments, tracking deliveries, maintaining inventory records, and communicating with suppliers and customers. These assistants use digital tools to handle logistics operations efficiently from any location. They help businesses streamline supply chains, reduce errors, and save time by managing administrative and operational logistics tasks remotely.

What are the key skills and qualifications needed to thrive as a virtual assistant in logistics?

To thrive as a Virtual Assistant in Logistics, you need strong organizational skills, attention to detail, and familiarity with logistics processes, often supported by experience or coursework in supply chain management. Proficiency with logistics management software, spreadsheets, and communication platforms like Slack or Zoom is typically required. Excellent time management, problem-solving abilities, and proactive communication help you stand out in this remote and fast-paced role. These competencies ensure efficient coordination of shipments, accurate record-keeping, and reliable support for logistics operations.

How does a virtual assistant specializing in logistics typically collaborate with remote teams to ensure smooth operations?

A Virtual Assistant in logistics frequently works with distributed teams by utilizing various digital tools for communication, project management, and data sharing. They coordinate with suppliers, carriers, and internal team members through platforms like Slack, Zoom, or Microsoft Teams, ensuring that shipments are tracked, schedules are maintained, and any issues are resolved promptly. Regular virtual check-ins and clear documentation are crucial to keeping everyone aligned and operations running efficiently. Building trust and maintaining proactive communication are key to overcoming the challenges of working remotely in a logistics environment.

What is the difference between Virtual Assistant Logistics vs Virtual Assistant Customer Service?

AspectVirtual Assistant LogisticsVirtual Assistant Customer Service
CredentialsBasic administrative skills, familiarity with supply chain terminologyStrong communication skills, customer service experience
Work EnvironmentRemote, often with logistics or supply chain companiesRemote, customer support centers or client businesses
Employer & IndustryLogistics firms, e-commerce, manufacturingRetail, service industries, e-commerce
Search & Comparison IntentLogistics coordination, supply chain supportCustomer support, client communication

Virtual Assistant Logistics focuses on managing supply chain tasks, coordinating shipments, and supporting logistics operations. In contrast, Virtual Assistant Customer Service emphasizes handling client inquiries, resolving issues, and providing support to customers. While both roles require strong communication and organizational skills, their core functions differ based on industry needs.

Can I work in logistics remotely as a virtual assistant?

Virtual assistants working in logistics can perform many tasks remotely, such as scheduling, communication, and data management, often using tools like email, spreadsheets, and logistics software. However, some roles may require on-site presence for tasks like inventory management or physical coordination, so job requirements vary by employer and position.

How to become a virtual assistant logistics?

To become a virtual assistant in logistics, you should develop strong organizational and communication skills, familiarize yourself with supply chain management tools, and gain experience in administrative or logistics roles. Many employers also value certifications such as Certified Logistics Associate (CLA) or proficiency in software like Microsoft Office and logistics management platforms. Building a professional online presence and offering specialized services can help you secure logistics virtual assistant positions.

What job categories do people searching Virtual Assistant Logistics jobs in Quebec look for?

The top searched job categories for Virtual Assistant Logistics jobs in Quebec are:

Infographic showing various Virtual Assistant Logistics job openings in Quebec as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 82% In-person, and 18% Remote job distribution.

Assistant Manager, Training Operations

Airports Council International

Montreal, QC โ€ข Hybrid

Full-time

Medical, Retirement

Re-posted 3 days ago


Job description

Position: Assistant Manager, Training Operations

Department: Global Training

Reports to: Manager, Training Operations

Direct Reports: None

Location: Montreal, Canada

Duration: Temporary Contract (18 months)

Job Overview

The Assistant Operations Manager is an 18-month term position aligned with the duration of the GT Modernization Project. This role is required to maintain the stability and continuity of ACI Global Training daily operations while the Operations Manager dedicates 60% of her time to supporting said project.

The Assistant Operations Manager supports the Operations Manager in coordinating the day-to-day delivery of Global Training operations. The role provides operational oversight of training activities, monitors service levels, quality, and compliance with established procedures, and helps ensure all training programs are delivered efficiently and consistently. Working closely with Global Training coordination team and cross-functional teams, the Assistant Operations Manager identifies operational risks, supports continuous improvement and operational excellence.

Key Responsibilities

Operational Coordination & Oversight

Focus on overseeing the operation and the Coordinators.

  • Support the day-to-day coordination of training operations to ensure service levels, quality, and operational timelines are met.
  • Provide operational oversight and guidance to Coordinators by monitoring workload, SOP compliance, and delivery readiness.
  • Identify operational risks, resolve or escalate issues requiring management attention, and support business continuity during peak periods.
  • Support onboarding, coaching, and knowledge sharing to promote consistent operational practices.
  • Serve as the first point of contact for operational and delivery-related escalations.

Training Delivery Readiness

Focus specifically on ensuring individual training events are ready for delivery.

  • Oversee the readiness of instructor-led training sessions by validating course setup, instructor assignments, LMS configuration, participant enrollment, course materials, and logistical requirements to ensure successful training delivery.
  • Coordinate instructor onboarding and pre-delivery communications to ensure instructor preparedness.
  • Identify risks that may affect scheduled training delivery, implement mitigation actions where appropriate, and escalate high-impact issues.

Financial & Logistics Coordination

  • Monitor compliance with financial processes and timelines.
  • Ensure timely completion of purchase orders (POs), invoices, revenue-share reports, and course expense entries.
  • Oversee revenue invoicing and cancellations to ensure financial accuracy and compliance.

Cross-Functional Collaboration

  • Coordinate with Sales, Finance, Content, and Manager, Training Delivery and Enablement to support successful training delivery.
  • Communicate operational status, dependencies, and delivery risks to internal stakeholders.
  • Support implementation of operational and technology initiatives.

Continuous Improvement

  • Maintain operational documentation and support updates to SOPs.
  • Identify opportunities to improve processes, increase automation, and enhance operational efficiency.
  • Support data integrity, operational reporting, and governance initiatives.

Qualifications

Experience

  • Minimum 3 years of experience in operations, training administration, learning operations, or program coordination.
  • Experience supporting global instructor-led training operations.
  • Experience using Learning Management Systems (LMS)
  • Experience coordinating cross-functional operational activities in a fast-paced environment.

Knowledge

  • Learning Management Systems (LMS)
  • Microsoft 365 (Excel, Outlook, Teams, Word, PowerPoint, SharePoint)
  • Training operations, logistics, and service delivery processes
  • Process documentation and quality management
  • Operational reporting and performance metrics
  • Knowledge of AirTable is an asset

Core Competencies

  • Operational planning and coordination
  • Organization, prioritization and time management
  • Quality assurance and attention to detail
  • Problem-solving and sound judgment
  • Effective communication and stakeholder management
  • Collaboration and relationship building
  • Coaching and knowledge sharing
  • Continuous improvement mindset
  • Adaptability and resilience
  • Accountability and ownership

ACI World Values

The successful candidate must demonstrate and embody ACI World's values:

  • Stewardship

  • Member-focused

  • Integrity

  • Excellence

  • Collaboration

  • Innovation

  • Inclusivity

What we offer

  • A challenging and exciting position in an international and multicultural environment.

  • Hybrid work environment

  • 4 weeks of vacation/year.

  • 5 sick days/ year.

  • 5 mental wellness days/year.

  • Employee cell phone (iPhone) with TELUS Health virtual care included.

  • Health insurance coverage from your first day of employment.

  • RRSP company matching contributions

  • Opus/EXO Transit discount on monthly pass.

  • Employee recognition points earned to convert into redeemable gift cards

  • Very flexible employee monthly wellness account to use to achieve a greater work life balance