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Freight Broker Account Manager Jobs in Raleigh, NC

Palomar Health

Client Specialist

Raleigh, NC · On-site

Assists assigned client managers or account executives with employer group, broker and/or consultants with support service requests. This role supports all market segments - small, large and national ...

Affinity Group

Key Account Specialist (Food Broker)

Raleigh, NC · On-site

$18.50 - $25.25/hr

Key Account Specialist (Food Broker) Affinity Group is seeking a sales-driven, business development ... This position will be reporting to the Market Manager. Who We Are: Great Place to Work Certified ...

Affinity Group

Key Account Specialist (Food Broker)

Raleigh, NC · On-site

$18.50 - $25.25/hr

Key Account Specialist (Food Broker) Affinity Group is seeking a sales-driven, business development ... This position will be reporting to the Market Manager. Who We Are: Great Place to Work Certified ...

Southeastern Freight Lines

Management Trainee

Durham, NC · On-site

$50K - $60K/yr

Accompany and observe an Account Manager during customer sales calls. Accompany drivers on local delivery routes to garner an understanding of the freight delivery process on occasion. For this ...

Southeastern Freight Lines

Management Trainee

Durham, NC · On-site

$50K - $60K/yr

Accompany and observe an Account Manager during customer sales calls. Accompany drivers on local delivery routes to garner an understanding of the freight delivery process on occasion. For this ...

Southeastern Freight Lines

Management Trainee

Durham, NC · On-site

$50K - $60K/yr

Accompany and observe an Account Manager during customer sales calls. Accompany drivers on local delivery routes to garner an understanding of the freight delivery process on occasion. For this ...

Southeastern Freight Lines

Management Trainee

Durham, NC · On-site

$50K - $60K/yr

Accompany and observe an Account Manager during customer sales calls. Accompany drivers on local delivery routes to garner an understanding of the freight delivery process on occasion. For this ...

Southeastern Freight Lines

Management Trainee

Durham, NC · On-site

$50K - $60K/yr

Accompany and observe an Account Manager during customer sales calls. Accompany drivers on local delivery routes to garner an understanding of the freight delivery process on occasion. For this ...

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All JobsFreight Broker Account JobsFreight Broker Account Manager JobsFreight Broker Account Manager Jobs in Raleigh, NC

Freight Broker Account Manager information

See Raleigh, NC salary details

$26.7K

$62.9K

$88.5K

How much do freight broker account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for freight broker account manager in Raleigh, NC is $62,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a freight broker account manager?

Freight Broker Account Managers are professionals who act as intermediaries between shippers needing to transport goods and carriers that provide transportation services. They manage client relationships, negotiate shipping rates, coordinate logistics, and ensure shipments are delivered efficiently and on time. In addition to overseeing daily transportation operations, they are responsible for building and maintaining a portfolio of clients, resolving issues, and growing business opportunities within the freight brokerage industry.

How does a freight broker account manager collaborate with carriers and shippers to resolve issues during shipments?

A Freight Broker Account Manager serves as the main point of contact between shippers and carriers, actively communicating to address any challenges that arise during transit, such as delays, damages, or routing changes. They are responsible for proactively monitoring shipments, troubleshooting problems, and ensuring that both parties are updated and satisfied with the service. This requires strong negotiation skills, quick problem-solving, and the ability to remain calm under pressure. Building solid relationships with both carriers and shippers is key to resolving issues efficiently and maintaining long-term business partnerships.

What are the key skills and qualifications needed to thrive as a freight broker account manager, and why are they important?

To thrive as a Freight Broker Account Manager, you need strong negotiation, sales, and logistics coordination skills, often supported by experience in freight brokerage or logistics and a high school diploma or bachelor's degree. Familiarity with transportation management systems (TMS), CRM software, and industry regulations is typically required. Exceptional communication, problem-solving, and relationship-building abilities help you manage accounts and resolve challenges efficiently. These skills are crucial for successfully matching shippers with carriers, ensuring smooth operations, and maintaining client satisfaction in a competitive logistics environment.

What is the difference between Freight Broker Account Manager vs Freight Dispatcher?

AspectFreight Broker Account ManagerFreight Dispatcher
CredentialsKnowledge of freight laws, industry regulations, and customer service skillsUnderstanding of transportation routes and scheduling, often no formal certification required
Work EnvironmentOffice-based, client-facing, coordinating shipments and managing accountsField or office-based, focusing on route planning and driver communication
Employer & Industry UsageLogistics companies, freight brokers, transportation firmsCarriers, trucking companies, freight haulers

While both roles are vital in freight logistics, a Freight Broker Account Manager primarily manages client relationships and oversees freight contracts, whereas a Freight Dispatcher focuses on scheduling drivers and routes. The account manager handles customer service and negotiations, making it more client-oriented, while the dispatcher concentrates on operational execution.

Does a freight broker account manager make good money?

A freight broker account manager can earn a competitive income, often including a base salary plus commissions based on sales and client retention. Earnings vary depending on experience, performance, and the size of the brokerage, with many professionals making between $50,000 and $100,000 annually or more. Success in this role often depends on strong negotiation skills, industry knowledge, and building a solid network of clients and carriers.

What does a freight broker account manager do?

A freight broker account manager coordinates and manages relationships with shippers and carriers to ensure the efficient transportation of goods. They handle customer inquiries, negotiate rates, track shipments, and use transportation management systems to optimize logistics operations. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

What are popular job titles related to Freight Broker Account Manager jobs in Raleigh, NC?

For Freight Broker Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Freight Broker Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Freight Broker Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Freight Broker Account Manager jobs?

Cities near Raleigh, NC with the most Freight Broker Account Manager job openings:

Freight Broker Account Manager jobs near you
Infographic showing various Freight Broker Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,935 per year, or $30.3 per hour.

Client Specialist

Palomar Health

Raleigh, NC • On-site

Other

Medical, Dental

Posted 6 days ago

Palomar Health rating

8.2

Company rating: 8.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Job Title:
Client Specialist
Number of Positions:
1
Location:
Raleigh, NC
Location Specifics:
Hybrid Position
Description:
At Delta Dental of North Carolina, our mission is to improve the oral health and the overall well-being of the communities we serve. We believe that everyone - and we mean everyone - deserves a healthy smile. We are the fastest growing Delta Dental in the nation. Named as a Best Employer in North Carolina, we are proud of our diverse workforce and our commitment to the continued development and recognition of our associates. If you share our passion, come join our team and help us continue our growth trajectory
Primary Job Responsibilities:
Assists assigned client managers or account executives with employer group, broker and/or consultants with support service requests. This role supports all market segments - small, large and national accounts.
Essential Duties & Responsibilities
  • Provides assistance to Account Managers and/or Account Executives to provide effective and timely service to clients and brokers through research and resolution of questions or issues with eligibility, claims, customer service or other operational matters. Accurately completes internal documentation for service resolution as required. Communicates resolution to the client and/or broker by phone and/or email and accurately documents to file.
  • Provides assistance to Account Executives to gather and submit documents, census, and other required information to Underwriting through Sales Force and/or Producer Toolkit to generate proposals.
  • Assists with new client implementations when assigned, working with the Account Manager and/or Account Executive, Group Administration, the client and broker, as necessary. Responsibilities may include gathering required information from clients, evaluating the submission for completeness and compliance with request, and submission by established processes to Underwriting and/or Group Administration.
  • Prepares periodic standard and special reports as requested for clients and brokers. Transmits the reports by required due dates.
  • Participates as requested in periodic client status meetings with Account Managers and/or Account Executives to deliver reports, discusses service results and addresses any client service concerns.
  • Communicates significant service or client and broker concerns to the Account Manager and/or Account Executive, and if necessary, the Director of Client Management, immediately.
  • Represents the company at client enrollment meetings, health fairs or other activities to present benefits and advantages of enrolling with Delta Dental.
  • Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.
#LI-Hybrid
Minimum Requirements:
Education and Experience:
  • Position requires a bachelor's degree in marketing, business administration, or related field and six months' of work experience in sales, customer service or administration.
  • A North Carolina health license or the ability to obtain one within 6 months of employment is preferred. Will accept any suitable combination of education, training or experience.
Other Skills/Abilities
  • Position requires excellent communication and interpersonal skills, and the ability to manage time to meet short deadlines for multiple, simultaneous tasks
  • Proficiency with Microsoft Office Applications (Word/Excel)
  • Additional requirements include basic technology analytical and critical thinking skills
  • Ability to communicate with ease to brokers and clients; resolve somewhat complex problems and use independent judgment.
  • Position also requires the ability to travel and a valid driver's license.
Physical Requirements:
  • Prolonged periods sitting or standing at a desk and working on a computer
  • Must be able to lift up to 15 pounds

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, pregnancy, age, ethnicity or national origin, genetic information, disability status, sex, sexual orientation, military status or any other classifications protected under federal, state or local law or ordinance

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