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Freight Broker Account Manager Jobs in Raleigh, NC

Marpai Administrators LLC

Account Manager

Cary, NC · Remote

$65K - $85K/yr

The Account Manager will work in a fast-paced, dynamic work environment working collaboratively ... Maintain positive relationship with customers, brokers, and consultants, and ensure satisfaction ...

HUB

Commercial Lines Account Manager

Raleigh, NC · On-site

... brokers, providing a broad array of property, casualty, risk management, life and health, employee ... Health Savings Account funding * 401k matching program * Company paid Life and Short-Term ...

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Freight Broker Account Manager information

See Raleigh, NC salary details

$26.7K

$62.9K

$88.5K

How much do freight broker account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for freight broker account manager in Raleigh, NC is $62,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,700.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a freight broker account manager?

Freight Broker Account Managers are professionals who act as intermediaries between shippers needing to transport goods and carriers that provide transportation services. They manage client relationships, negotiate shipping rates, coordinate logistics, and ensure shipments are delivered efficiently and on time. In addition to overseeing daily transportation operations, they are responsible for building and maintaining a portfolio of clients, resolving issues, and growing business opportunities within the freight brokerage industry.

How does a freight broker account manager collaborate with carriers and shippers to resolve issues during shipments?

A Freight Broker Account Manager serves as the main point of contact between shippers and carriers, actively communicating to address any challenges that arise during transit, such as delays, damages, or routing changes. They are responsible for proactively monitoring shipments, troubleshooting problems, and ensuring that both parties are updated and satisfied with the service. This requires strong negotiation skills, quick problem-solving, and the ability to remain calm under pressure. Building solid relationships with both carriers and shippers is key to resolving issues efficiently and maintaining long-term business partnerships.

What are the key skills and qualifications needed to thrive as a freight broker account manager, and why are they important?

To thrive as a Freight Broker Account Manager, you need strong negotiation, sales, and logistics coordination skills, often supported by experience in freight brokerage or logistics and a high school diploma or bachelor's degree. Familiarity with transportation management systems (TMS), CRM software, and industry regulations is typically required. Exceptional communication, problem-solving, and relationship-building abilities help you manage accounts and resolve challenges efficiently. These skills are crucial for successfully matching shippers with carriers, ensuring smooth operations, and maintaining client satisfaction in a competitive logistics environment.

What is the difference between Freight Broker Account Manager vs Freight Dispatcher?

AspectFreight Broker Account ManagerFreight Dispatcher
CredentialsKnowledge of freight laws, industry regulations, and customer service skillsUnderstanding of transportation routes and scheduling, often no formal certification required
Work EnvironmentOffice-based, client-facing, coordinating shipments and managing accountsField or office-based, focusing on route planning and driver communication
Employer & Industry UsageLogistics companies, freight brokers, transportation firmsCarriers, trucking companies, freight haulers

While both roles are vital in freight logistics, a Freight Broker Account Manager primarily manages client relationships and oversees freight contracts, whereas a Freight Dispatcher focuses on scheduling drivers and routes. The account manager handles customer service and negotiations, making it more client-oriented, while the dispatcher concentrates on operational execution.

Does a freight broker account manager make good money?

A freight broker account manager can earn a competitive income, often including a base salary plus commissions based on sales and client retention. Earnings vary depending on experience, performance, and the size of the brokerage, with many professionals making between $50,000 and $100,000 annually or more. Success in this role often depends on strong negotiation skills, industry knowledge, and building a solid network of clients and carriers.

What does a freight broker account manager do?

A freight broker account manager coordinates and manages relationships with shippers and carriers to ensure the efficient transportation of goods. They handle customer inquiries, negotiate rates, track shipments, and use transportation management systems to optimize logistics operations. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

What are popular job titles related to Freight Broker Account Manager jobs in Raleigh, NC?

For Freight Broker Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Freight Broker Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Freight Broker Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Freight Broker Account Manager jobs?

Cities near Raleigh, NC with the most Freight Broker Account Manager job openings:

Freight Broker Account Manager jobs near you
Infographic showing various Freight Broker Account Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $62,935 per year, or $30.3 per hour.

Account Manager

Marpai Administrators LLC

Cary, NC • Remote

$65K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description


Marpai Administrators (Subsidiary of Marpai Inc. (NASDAQ: MRAI)) is a technology company transforming the Third Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION: 
 
The Account Manager will work in a fast-paced, dynamic work environment working collaboratively with other departments and business partners requiring the ability to be adaptive, innovative and flexible with regards to our customers and clients. This position is responsible for providing account management service and consulting to all Marpai clients
 
 
WHAT YOU WILL BE DOING: 
  • Provide account management services and consulting to a book of business of Marpai clients
  • Maintain positive relationship with customers, brokers, and consultants, and ensure satisfaction with Marpai services, monitor and maintain service level expectations, and perpetuate a best in class reputation.
  • Provide interpretation and recommendations related to reports that Marpai provides to customers on an ongoing basis.
  • Effectively renew business within their book of business.
  • Work with operations teams to resolve elevated service issues. 
  • Remain current on trends and industry knowledge establishing self as subject matter expert
  • Travel across the US to client/broker sites, as needed
  • Other duties as required
 
WHAT SUCCESS LOOKS LIKE: 
  • Successfully manage and renew a book of business by delivering strategic, consultative account management and best-in-class client service
  • High client satisfaction, strong renewal rates, on-time delivery of strategy plans and reporting, and effective management of client relationships.
  • Retained and expanded revenue, successful renewals, increased product adoption, and minimized escalations.
  • Strong cross-functional collaboration, accurate and timely CRM updates, proactive communication, and contribution to team best practices.
 
WHAT DO YOU NEED: 
  • Minimum 5 years of account management experience with results in the TPA or benefits industry
  • Four-year college degree preferred or experience equivalent
  • Active State Health agent license preferred
  • Strong verbal and written communication skills to effectively and accurately execute duties  
  • Strong customer service and relationship skills to ensure timely response, effective resolution and build consensus 
  • Strong follow up skills leading to timely and effective completion of duties and resolution of tasks
  • Superior organizational skills and attention to detail enabling efficient, effective and comprehensive solutions/resolution
  • Flexibility in work schedule to meet demands of clients and colleagues as well as meet deadlines consistently 
  • Strong knowledge, understanding of broker and consultant channels and competitive market leading to success in those related channels.
  • Working knowledge and understanding of TPA operational functions, including Stop Loss
  • Able to work independently in a fast-paced environment

WORK REQUIREMENTS:
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • In this role, expected to travel for client meetings, around the Country, as required
 
 WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • Health and Wellness Programs 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield 
  • Identity Theft Protection
       
    Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
     
     

This is a remote position.