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Freelance Customer Service Email Response Jobs (NOW HIRING)

FreeUp

Freelancer Jobs

Saint Petersburg, FL · On-site +1

Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ... Email Marketing freelancers * Copywriting freelancers * Virtual and Executive Assistant freelancers

Wastequip

Customer Service Representative

Eastvale, CA · On-site

$31 - $33.86/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSR serves as a primary point of contact for customers, ensuring fast, accurate, and ... Email & Response Time Standards * Respond to all customer emails and electronic inquiries within 2 ...

Wastequip

Customer Service Representative

Jurupa Valley, CA

$31 - $33.86/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Email Response Time: 2 hours * Order & Quote Accuracy: High level of precision with minimal errors * Customer Satisfaction: Based on feedback and service quality * Documentation Compliance: All ...

Wastequip

Customer Service Representative

Jurupa Valley, CA · On-site

$31 - $33.86/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Email Response Time: ≤ 2 hours * Order & Quote Accuracy: High level of precision with minimal errors * Customer Satisfaction: Based on feedback and service quality * Documentation Compliance: All ...

Wastequip

Customer Service Representative

Jurupa Valley, CA · On-site

$31 - $33.86/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Email Response Time: ≤ 2 hours * Order & Quote Accuracy: High level of precision with minimal errors * Customer Satisfaction: Based on feedback and service quality * Documentation Compliance: All ...

Glendale Parade Store- web based distributor serving the Military and First Responder community

Be Seen First

Customer Service Representative

San Antonio, TX · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Glendale Parade Store Make a difference serving those who serve ... Handle inquiries professionally with rapid email response standards * Collaborate with team members ...

New

FreeUp

Remote Jobs

Saint Petersburg, FL · On-site +1

Translation freelancers * Customer Service freelancers * Digital Marketing freelancers * Lead ... Email Marketing freelancers * Copywriting freelancers * Virtual and Executive Assistant freelancers

Glendale Parade Store- web based distributor serving the Military and First Responder community

Be Seen First

Customer Service Representative

San Antonio, TX · On-site

$16 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative - Glendale Parade Store Make a difference serving those who serve ... Handle inquiries professionally with rapid email response standards * Collaborate with team members ...

New

Customer Service

Be Seen First

Servicing - Customer Care Specialist

Warren, MI · On-site

$16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Respond to customer emails and written inquiries in a timely manner. * Research and resolve customer questions related to mortgage payments, escrow accounts, loan servicing, account status, and ...

New

Fox

Freelance CRM Specialist, Fox News

New York, NY · On-site

$68.75 - $77.75/hr

Fox News is looking for a CRM Specialist to implement and analyze customer communications across ... In this role, you will leverage Braze, an email service provider (ESP) to create and execute ...

TEKsystems

Email Customer Service Representative

San Mateo, CA · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative (Email & Chat Support) - Remote Location: 100% Remote (Must reside in an approved hiring state) Employment Type: Contract-to-Hire Duration: 4 Months with potential for ...

Minnesota Jobs

Email Customer Service Reps

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. Job Duties • Daily: * Review support requests and clarify customer complaints. * Determine cause ...

Liberty Waste Solutions

Customer Service Manager

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Email & Case Metrics: email response time, first response time, open case backlog, case aging ... Customer Experience Metrics: complaint volume, complaint rate, customer feedback, service recovery ...

New

TEKsystems

Email Customer Service Reps

Raleigh, NC · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...

TEKsystems

Email Customer Service Reps

Detroit, MI · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada. JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ...

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Showing results 21-40

All JobsCustomer Service Email Response JobsFreelance Customer Service Email Response Jobs

Freelance Customer Service Email Response information

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$9

$22

$68

How much do freelance customer service email response jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for freelance customer service email response in the United States is $22.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $18.75 per hour, depending on experience, location, and employer.

What are some common challenges faced in a freelance customer service email response role, and how can I prepare for them?

Freelance Customer Service Email Responders often encounter challenges such as managing multiple client accounts simultaneously, maintaining consistent communication standards, and handling high email volumes efficiently. To prepare, it's important to develop strong organizational and time-management skills, stay updated on each client’s policies, and use tools like templates and ticketing systems to streamline responses. Additionally, freelancers must be adept at working independently and prioritizing tasks to meet deadlines while providing high-quality service.

What are the key skills and qualifications needed to thrive as a freelance customer service email response specialist?

To thrive as a Freelance Customer Service Email Response specialist, you need strong written communication skills, problem-solving abilities, and a good understanding of customer service principles, often supported by prior experience in customer support roles. Familiarity with help desk software, CRM systems, and email management tools such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and professionalism help you build rapport with customers and resolve issues efficiently. These skills and qualities are crucial to providing prompt, accurate, and satisfactory resolutions that maintain customer loyalty and protect brand reputation.

What is a freelance customer service email response specialist?

A Freelance Customer Service Email Response specialist is a professional who handles customer inquiries, complaints, or support requests via email on a contract or project basis rather than as a full-time employee. Their main role is to respond to customer emails promptly and professionally, addressing concerns, resolving issues, and providing information about products or services. They may work for multiple clients or companies remotely, often using customer support platforms and following specific guidelines set by each client. This role requires strong written communication skills, empathy, and problem-solving abilities.

What is the difference between Freelance Customer Service Email Response vs Freelance Virtual Assistant?

AspectFreelance Customer Service Email ResponseFreelance Virtual Assistant
Primary RoleResponding to customer emails, resolving issues, providing supportHandling various administrative tasks, scheduling, email management
Skills NeededCustomer service, communication, problem-solvingOrganization, communication, multitasking
Work EnvironmentRemote, client-specificRemote, diverse industries
Common CertificationsCustomer service experience, communication skillsAdministrative skills, time management

Freelance Customer Service Email Response focuses on addressing customer inquiries via email, emphasizing support and problem resolution. Freelance Virtual Assistants handle a broader range of administrative tasks, including email management, scheduling, and data entry. While both roles require strong communication skills and remote work setup, Customer Service Email Response is specialized in customer support, whereas Virtual Assistants provide versatile administrative assistance.

More about Freelance Customer Service Email Response jobs

What cities are hiring for Freelance Customer Service Email Response jobs?

Cities with the most Freelance Customer Service Email Response job openings:

What are the most commonly searched types of Customer Service Email Response jobs?

The most popular types of Customer Service Email Response jobs are:

What states have the most Freelance Customer Service Email Response jobs?

States with the most job openings for Freelance Customer Service Email Response jobs include:

What job categories do people searching Freelance Customer Service Email Response jobs look for?

The top searched job categories for Freelance Customer Service Email Response jobs are:

Freelance Customer Service Email Response jobs near you
Infographic showing various Freelance Customer Service Email Response job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,772 per year, or $23 per hour.

Freelancer Jobs

FreeUp

Saint Petersburg, FL • On-site, Remote

Contractor

Re-posted 14 days ago

Job description

Freelance and Work from Home With FreeUp
Hi! We're FreeUp!
FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world.
We believe that freelancing is the future of business, and we're building the best community for freelancers possible.
Want to learn more about FreeUp? Check out our website here, our Glassdoor reviews here, or read this feature in the LA Times about how we're the freelance platform everyone wants to be part of.
About Freelancing With FreeUp:
  • Hundreds of freelance job opportunities posted every week
  • Set your own hourly freelance rates (or fixed-rate projects)
  • Set your own work from home schedule
  • Work and earn as much as you want freelancing
  • 24/7 support for freelancers
  • Webinars, resources, and a Slack workspace to help build your freelance business
  • A dedicated internal team who is here to support you and help you succeed!
Jobs to Expect Freelancing on FreeUp
We have clients looking for freelancers across all sorts of industries and experiences. Here are some of the most popular:
  • Web Development (WordPress, Full Stack, PHP, Shopify, Javascript, etc. etc.)
  • Amazon PPC, FBA, and Amazon Virtual Assistants freelancers
  • ECommerce freelancers
  • Graphic Design freelancers
  • UX/UI and Web Design freelancers
  • Remote Sales, Appointment-Setting and Telemarketing freelancers
  • Translation freelancers
  • Customer Service freelancers
  • Digital Marketing freelancers
  • Lead Funnel Expert freelancers
  • SEO freelancers
  • PPC freelancers
  • Bookkeeping freelancers
  • Social Media Management freelancers
  • Social Media Paid Ads freelancers
  • Email Marketing freelancers
  • Copywriting freelancers
  • Virtual and Executive Assistant freelancers
  • And many, many more!!

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