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Work From Home Car Rental Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ... Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more ...

TradeJobsWorkforce

$14.75 - $20.25/hr

Build your future with PayPal Work From Home Customer Service and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate ...

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Work From Home Car Rental Customer Service information

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How much do work from home car rental customer service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for work from home car rental customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Work From Home Car Rental Customer Service position, and why are they important?

To thrive as a Work From Home Car Rental Customer Service representative, you typically need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online reservation platforms, and basic office applications is often required, while prior experience in customer service is an advantage. Exceptional patience, multitasking capabilities, and a customer-first attitude help you stand out in this position. These skills are vital for efficiently addressing customer inquiries and ensuring positive rental experiences in a remote environment.

What is a Work From Home Car Rental Customer Service job?

A Work From Home Car Rental Customer Service job involves assisting customers with reservations, inquiries, and support related to car rentals over phone, chat, or email. Responsibilities may include helping customers modify bookings, explaining rental policies, resolving issues, and providing excellent customer service. This role requires strong communication skills, problem-solving abilities, and familiarity with the company's rental procedures. Since it's a remote position, a stable internet connection and a quiet workspace are typically necessary.

What are some typical daily responsibilities for a Work From Home Car Rental Customer Service representative?

As a Work From Home Car Rental Customer Service representative, your daily tasks usually involve assisting customers with reservations, answering questions about rental policies, resolving billing or account issues, and troubleshooting problems via phone, email, or chat. You’ll often coordinate with local rental branches to verify vehicle availability, process rental extensions, or manage last-minute changes. Staying organized and responsive throughout busy periods is key to success, as is keeping accurate records of customer interactions. The role is highly dynamic and provides opportunities to develop communication and conflict-resolution skills while working independently.

More about Work From Home Car Rental Customer Service jobs
What cities are hiring for Work From Home Car Rental Customer Service jobs? Cities with the most Work From Home Car Rental Customer Service job openings:
What states have the most Work From Home Car Rental Customer Service jobs? States with the most job openings for Work From Home Car Rental Customer Service jobs include:
What job categories do people searching Work From Home Car Rental Customer Service jobs look for? The top searched job categories for Work From Home Car Rental Customer Service jobs are:
Work From Home Car Rental Customer Service jobs near you
Infographic showing various Work From Home Car Rental Customer Service job openings in the United States as of July 2026, with employment types broken down into 35% Full Time, 60% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service - Work at Home

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we’ve got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You’ll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.


Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)

Apply