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Evening Customer Service Email Response Jobs (NOW HIRING)

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Evening Customer Service Email Response information

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$26

How much do evening customer service email response jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for evening customer service email response in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Evening Customer Service Email Response vs Customer Support Representative?

AspectEvening Customer Service Email ResponseCustomer Support Representative
Work HoursPrimarily evening shifts, often part-time or flexibleTypically full-time, standard business hours or shift-based
Communication ModePrimarily email and written correspondencePhone, chat, email, and in-person interactions
Work EnvironmentRemote or office-based, focused on written communicationOffice, call centers, or remote, with varied communication channels
Required SkillsExcellent written communication, patience, and attention to detailStrong communication, problem-solving, and multitasking skills

While both roles involve assisting customers, the Evening Customer Service Email Response focuses on handling customer inquiries via email during evening hours, emphasizing written communication. In contrast, a Customer Support Representative interacts through multiple channels and may work during regular or varied hours, providing more comprehensive support across different platforms.

What cities are hiring for Evening Customer Service Email Response jobs? Cities with the most Evening Customer Service Email Response job openings:
What are the most commonly searched types of Customer Service Email Response jobs? The most popular types of Customer Service Email Response jobs are:
What states have the most Evening Customer Service Email Response jobs? States with the most job openings for Evening Customer Service Email Response jobs include:
Dispatch/Customer Service

Dispatch/Customer Service

Houk Air Conditioning

Grand Prairie, TX • On-site

$16 - $20.25/hr

Other

Posted 19 days ago


Job description

The Service Dispatcher sits at the center of Houk's residential service operation, managing two of the

most important communication channels the department runs: inbound phone calls and the service

email inbox. Every interaction that comes through either channel needs to be handled accurately,

completely, and professionally, because what happens in this seat directly determines how well prepared

the technicians are, how clearly homeowners understand what is coming, and how promptly

builders and customers get a response.

This is a high-accountability, detail-oriented role in a fast-moving environment.

• High School diploma or GED required.

• Preferred 1 or more years of experience in a dispatch, customer service, call center, or administrative role

that required direct phone and written communication with customers as primary job functions.

• Strong verbal communication with demonstrated ability to control a conversation, gather

information accurately under call volume pressure, and set clear expectations without ambiguity.

• Professional written communication skills with the ability to respond to builder and homeowner

emails clearly, completely, and in a tone that reflects well on Houk.

• High data entry accuracy and the ability to navigate multiple computer systems simultaneously

while actively on a call.

• Ability to prioritize a mixed workload of inbound calls and email requests in a fast-moving

environment without letting either channel fall behind

• Flexibility and willingness to work evening and weekend on-call rotations as needed to support

operational needs.


Houk Air Conditioning logo

About Houk Air Conditioning

Sourced by ZipRecruiter

Known and trusted since 1962. Non commissioned service techs means we are here to deliver excellent service. Complete evaluation and no pressure sales process allows our customers to be educated buyers. We offer multiple AC equipment Solutions and Financing options to fit your budget. Please remember a comfort system is not a pre packaged item. You are purchasing the Proper Assembly, Knowledge and Technical Expertise to install a system that is unique to your home, as well as the follow up warranty and proper maintenance. With Houk’s knowledge and our use of the most technologically advanced equipment available today, we deliver Reliable, Efficient and Long lasting comfort for years to come.

Industry

Facilities support services

Company size

51 - 200 Employees

Headquarters location

Arlington, TX, US

Year founded

1962

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