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Evening Customer Service Email Response Jobs (NOW HIRING)

BradyPLUS

Customer Service Representative

York, SC · On-site

$14.75 - $20.25/hr

... Email Response Times * Management of Shared Team Mailbox * Open & Close Cash Drawer (P21 ... At least 1 year of Customer Service experience * Excellent verbal and written communication skills ...

Centella

Service Support Specialist

Doral, FL · On-site

Monitor the primary service email inbox and ensure prompt resolution of customer queries and ... response times. * Assist with ordering, tracking, and expediting parts and supplies required for ...

Ampcus

Customer Care Specialist (Accommodations)

Reston, VA · On-site

$17.75 - $23.50/hr

As the Services for Students with Disabilities (SSD) Customer Care Specialist you will apply your ... You will be responsible for managing escalated cases, email responses, and certain SSD specific ...

Mazak

Customer Service Advocate

Florence, KY · On-site

Monitor the regional service email inbox to ensure customer inquiries are not overlooked. Coordinate with the Export department for machine registrations and relocations and update D-365 asset ...

TEKsystems

Customer Service Representative

Houston, TX · Remote

$20/hr

... email response -Calls typically involve: (1) understanding how to vote online, phone or mail, (2) ... the evening and they will be frustrated/angry) Job Type & Location This is a Contract position ...

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Evening Customer Service Email Response information

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How much do evening customer service email response jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for evening customer service email response in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Evening Customer Service Email Response vs Customer Support Representative?

AspectEvening Customer Service Email ResponseCustomer Support Representative
Work HoursPrimarily evening shifts, often part-time or flexibleTypically full-time, standard business hours or shift-based
Communication ModePrimarily email and written correspondencePhone, chat, email, and in-person interactions
Work EnvironmentRemote or office-based, focused on written communicationOffice, call centers, or remote, with varied communication channels
Required SkillsExcellent written communication, patience, and attention to detailStrong communication, problem-solving, and multitasking skills

While both roles involve assisting customers, the Evening Customer Service Email Response focuses on handling customer inquiries via email during evening hours, emphasizing written communication. In contrast, a Customer Support Representative interacts through multiple channels and may work during regular or varied hours, providing more comprehensive support across different platforms.

What cities are hiring for Evening Customer Service Email Response jobs?

Cities with the most Evening Customer Service Email Response job openings:

What are the most commonly searched types of Customer Service Email Response jobs?

The most popular types of Customer Service Email Response jobs are:

What states have the most Evening Customer Service Email Response jobs?

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Evening Customer Service Email Response jobs near you

Customer Service Advocate

Mazak Optonics

Windsor Locks, CT • On-site

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Customer Service Advocate

Mazak Corporation is looking for a Customer Service Advocate to join our Northeast Region. This position is responsible for improving the customer service experience by acting as a liaison between the service team and customers along with supporting the service team internally through the following responsibilities listed. Scope and Responsibilities: Essential duties include, but are not limited to the following:

  • Answer initial Service department calls, assist with non-technical customer questions, transfer technical issues to appropriate person or enter cases and set proper call back expectations
  • The proficient D365 associate will help support the Region in consistent system usage and technical support/training
  • Improve communications between Mazak and the customer by assisting Team Leaders in advising customers of Field Service Technician upcoming appointments, and regularly following-up with customers as needed.
  • Conducts customer survey after case is closed to assess level of customer satisfaction
  • Assist in monitoring incoming D365 cases generated by the customer through the Mazak Service Portal.
  • Monitor the regional service email inbox to ensure customer inquiries are not overlooked. Coordinate with the Export department for machine registrations and relocations and update D-365 asset movement

Secondary duties may include, but are not limited to the following:

  • Monitor service receipts and close out workorders.
  • Process Mitsubishi orders, returns and other associated issues along with other vendors as well
  • Assist monitoring D365 "Parts and Other Cases"; distribute customer purchase orders to the appropriate team
  • Complete and submit Ringi-Shos for building and service supplies.
  • Assist Team Leaders as needed with shipping service tools to Service Technicians.
  • Assist Install Coordinators with accessory delivery updates and customer coordination follow-ups.
  • Assist in special projects/ requests as needed by the Service Manager
  • Handle invoicing for service by distributors/vendors or any other related service billing/invoicing duties.

Education/Certifications:

High School Diploma or GED Required

Skills:

  • Strong Customer Service skills.
  • Experience is using all Microsoft Office products.
  • Account Receivable and D-365 experience a plus.
  • Ability to multi-task.
  • Excellent communication skills, including email etiquette.
  • Have great attention to detail.
  • Know how to work effectively using Time Management skills.
  • Ability to effectively work in a team environment.

Apply