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Fraud Manager Jobs in Delaware (NOW HIRING)

M&T Bank

Fraud Detection Analyst (Hybrid)

Millsboro, DE · Hybrid

$20.55 - $34.25/hr

Use specified software applications to manage and share information within the department as appropriate. * Serve as primary fraud contact on all assigned cases. * Understand and adhere to the ...

City National Bank

Fraud Product Owner

Newark, DE · On-site

$92K - $156K/yr

PRODUCT MANAGER III WHAT IS THE OPPORTUNITY? The Fraud Product Management function includes the following responsibilities:Develops, manages, and owns products and programs that support enterprise ...

City National Bank

Fraud Product Owner

Newark, DE

$92K - $156K/yr

PRODUCT MANAGER III WHAT IS THE OPPORTUNITY? The Fraud Product Management function includes the following responsibilities:Develops, manages, and owns products and programs that support enterprise ...

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See Delaware salary details

$51K

$102.2K

$197.7K

How much do fraud manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for fraud manager in Delaware is $102,179.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $144,600.00 per year, depending on experience, location, and employer.

What does a Fraud Manager do?

A Fraud Manager oversees fraud prevention, detection, and investigation efforts within an organization. They analyze transactions, implement fraud detection systems, and develop strategies to minimize financial losses. Additionally, they collaborate with law enforcement, regulatory bodies, and internal teams to ensure compliance and risk mitigation. Their role is crucial in protecting a company's assets and maintaining customer trust.

What are the key skills and qualifications needed to thrive in the Fraud Manager position, and why are they important?

To thrive as a Fraud Manager, you need a strong background in data analysis, risk management, and knowledge of financial regulations, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with fraud detection software, data analytics tools, and certifications such as Certified Fraud Examiner (CFE) are highly valued. Strong problem-solving, leadership, and communication skills help in managing teams and coordinating investigations. These competencies are crucial to effectively detect, prevent, and respond to fraudulent activities within an organization.

What are some typical challenges faced by Fraud Managers in their daily work?

Fraud Managers often encounter challenges such as adapting to evolving fraud tactics, balancing thorough investigations with timely responses, and managing large volumes of alerts or suspicious activity. Staying current with regulatory changes and emerging financial crime trends is essential, as is collaborating with cross-functional teams including IT, compliance, and legal departments. These demands require a proactive approach and continuous professional development to ensure ongoing protection of the organization’s assets. Overcoming these challenges is both demanding and rewarding, offering opportunities for career advancement and recognition.

What are the most commonly searched types of Fraud jobs in Delaware? The most popular types of Fraud jobs in Delaware are:
What are popular job titles related to Fraud Manager jobs in Delaware? For Fraud Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Fraud Manager jobs in Delaware look for? The top searched job categories for Fraud Manager jobs in Delaware are:
What cities in Delaware are hiring for Fraud Manager jobs? Cities in Delaware with the most Fraud Manager job openings:
Fraud Manager jobs near you
Fraud Detection Analyst (Hybrid)

Fraud Detection Analyst (Hybrid)

M&T Bank

Millsboro, DE • Hybrid

$20.55 - $34.25/hr

Full-time

Posted 11 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

71st of 144 rated banks

Job description

Overview:

Detects and prevents fraudulent activities by analyzing anomalous activity in near real-time environment in order to minimize Bank fraud losses, mitigate internal intent to defraud the Bank, and protect customers from external threats. Supports various fraud related activities, including fraudulent scenario resolution, fraud detection system monitoring, fraud alert coordination, and escalation when appropriate.

Primary Responsibilities:
  • Review transaction data from the real-time fraud detection system and other reporting sources and complete additional research in various internal and external systems to identify potentially fraudulent transactions.
  • Place appropriate holds on accounts identified as having potentially fraudulent issues, document action taken and track status through resolution to provide a record of activity and support identification of trends or consistent issues.
  • Contact customers by phone, mail and email to verify transactions, resolve fraud-related account issues, and verify legitimacy of activity.
  • Leverage fraud knowledge to communicate with customers, merchants, financial institutions, law enforcement and Bank personnel on a professional level to resolve potential fraud-related issues and provide information.
  • Ensure activities comply with applicable laws and regulations impacting fraud detection activities to protect Company and customer interests.
  • Communicate with customers, merchants and Visa personnel to authenticate customers and provide verbal authorizations or respond to fraud in progress.
  • Remain current on multiple fraud trends, threats, and imminent scams impacting the Bank's portfolios and customers. Recommend changes to fraud detection system parameters to higher management to optimize fraud detection while minimizing negative customer impact.
  • Acquire and maintain ability to rapidly navigate multiple mainframe systems to locate information and complete account maintenance activities. Use specified software applications to manage and share information within the department as appropriate.
  • Serve as primary fraud contact on all assigned cases.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
Scope of Responsibilities:Supervisory/Managerial Responsibilities:

No supervisory responsibilities.

Education and Experience Required:
  • Associate's degree and a minimum of 1 year relevant work experience, OR in lieu of a degree, a combined minimum of 3 years' higher education and related work experience including a minimum of 1 year relevant work experience
  • Proficiency with personal computers as well as pertinent word processing, database and spreadsheet software packages
Education and Experience Preferred:
  • Experience or coursework in a financial crime or law enforcement related field
  • Customer service experience
  • Experience working in a team environment
  • Proven analytical skills
  • Experience communicating effectively with all levels of personnel
  • Experience making decisions quickly and accurately as well as handling multiple tasks simultaneously

Location/Schedule: This position will require a hybrid schedule, reporting onsite weekly in compliance with Bank policy, out of Bridgeport Center (Bridgeport, CT), Commerce Drive (Amherst, NY), or Millsboro (Millsboro, DE). The schedule will be 10:00 AM - 6:30 PM, 5 days per week (Mon, Tues, Fri, Sat and the option of Weds or Thurs). More details to be provided regarding schedule during the interview process.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationMillsboro, Delaware, United States of America

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