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Fraud Assistant Jobs in Delaware (NOW HIRING)

City National Bank

Fraud Team Support Analyst

Newark, DE · On-site

$53K - $86K/yr

FRAUD TEAM SUPPORT ANALYST WHAT IS THE OPPORTUNITY? Responsible for analytical and project support ... In addition, assist on various projects, which may include requirement documentation, testing and ...

City National Bank

Fraud Team Support Analyst

Newark, DE · On-site

$53K - $86K/yr

FRAUD TEAM SUPPORT ANALYST WHAT IS THE OPPORTUNITY? Responsible for analytical and project support ... In addition, assist on various projects, which may include requirement documentation, testing and ...

Sallie_mae

Principal Specialist, Fraud

New Castle, DE

$16.50 - $21.75/hr

What You'll Do * Assist in monitoring and analyzing transactions, accounts, and user activities to identify potential fraud indicators or suspicious patterns. * Utilize fraud detection tools, systems ...

Sallie Mae

Principal Specialist, Fraud

New Castle, DE · On-site

$16.50 - $21.75/hr

What You'll Do * Assist in monitoring and analyzing transactions, accounts, and user activities to identify potential fraud indicators or suspicious patterns. * Utilize fraud detection tools, systems ...

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Fraud Assistant information

How much money does a fraud analyst make?

A fraud analyst typically earns between $45,000 and $75,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often involves using fraud detection tools and analyzing transaction data.

What does a Fraud Assistant do?

A Fraud Assistant supports a company's efforts to prevent and detect fraudulent activities by reviewing transactions, analyzing data for suspicious patterns, and assisting with investigations. They often work alongside fraud analysts and risk management teams to flag potential fraud cases and ensure proper documentation. Their role may also include communicating with customers to verify transactions and helping implement anti-fraud policies and procedures. This position requires strong attention to detail, analytical skills, and the ability to handle sensitive information confidentially.

What are the key skills and qualifications needed to thrive as a Fraud Assistant, and why are they important?

To excel as a Fraud Assistant, you need strong analytical skills, attention to detail, and a background in finance, banking, or a related field. Familiarity with fraud detection tools, case management systems, and basic data analysis software is typically required. Excellent communication, problem-solving abilities, and integrity help you collaborate with teams and handle sensitive information effectively. These skills ensure accurate identification, investigation, and resolution of fraudulent activities, protecting both the organization and its customers.

What is the difference between Fraud Assistant vs Fraud Analyst?

AspectFraud AssistantFraud Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsBachelor's degree often preferred; certifications like CFE can be advantageous
Work EnvironmentOffice setting, supporting fraud investigation teamsOffice environment, conducting detailed analysis and investigations
Employer & Industry UsageFinancial institutions, retail, insurance companiesBanking, finance, insurance, and corporate sectors
Common Search & ComparisonOften compared for entry-level roles and support functionsCompared for analytical and investigative responsibilities

While both Fraud Assistants and Fraud Analysts work in fraud prevention, Fraud Assistants typically handle support tasks and basic investigations, requiring fewer credentials. Fraud Analysts perform in-depth analysis and investigations, often needing higher qualifications. Both roles are vital in combating fraud within financial and retail sectors.

Is fraud a good career?

A career as a Fraud Assistant involves investigating and preventing financial crimes, requiring attention to detail and knowledge of fraud detection tools. It can offer stable employment and opportunities for advancement in the security and compliance fields. Success often depends on relevant skills, certifications, and experience in fraud prevention or related areas.

What qualifications do I need to work in fraud?

To work as a Fraud Assistant, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in finance, accounting, or a related field. Strong analytical skills, attention to detail, and familiarity with fraud detection tools or software are important, and certifications such as Certified Fraud Examiner (CFE) can enhance prospects.

What are some common challenges faced by a Fraud Assistant, and how can they effectively manage these challenges?

Fraud Assistants often encounter challenges such as high volumes of case reviews, rapidly changing fraud tactics, and the need to balance efficiency with accuracy. Staying updated with the latest fraud trends and leveraging available detection tools can help manage these challenges. Additionally, collaborating closely with team members and maintaining clear documentation are essential for ensuring thorough investigations and effective case resolutions. Regular training and open communication with supervisors also support continuous improvement in handling complex fraud scenarios.

What skills do you need to be a fraud specialist?

A fraud assistant needs strong analytical skills, attention to detail, and knowledge of fraud detection tools and techniques. Good communication skills and the ability to work with sensitive information are also important. Familiarity with databases, spreadsheets, and basic understanding of financial transactions enhance effectiveness in the role.
What are the most commonly searched types of Fraud jobs in Delaware? The most popular types of Fraud jobs in Delaware are:
What cities in Delaware are hiring for Fraud Assistant jobs? Cities in Delaware with the most Fraud Assistant job openings:
Fraud Assistant jobs near you
Fraud Team Support Analyst

Fraud Team Support Analyst

City National Bank

Newark, DE • On-site

$53K - $86K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

FRAUD TEAM SUPPORT ANALYST
WHAT IS THE OPPORTUNITY?
Responsible for analytical and project support for Fraud operations, including: conducting analysis of transactional data for fraud trend evaluations, queries to analyze compromises, create and test rules for implementation, develop and provide fraud reporting and metrics. In addition, assist on various projects, which may include requirement documentation, testing and implementation support such as training and procedures. The incumbent may be required to support addressing escalated fraud issues that may require ad hoc rule implementation; research and respond to escalated fraud claims; malware alerts; review of department audit reports and other support activities defined by management. This position requires subject matter expertise on all system platform functionalities used by the fraud team, as well as deep understanding of Regulations E and Z. Responsible for building and maintaining relationships with internal and external CNB customers and providing exemplary customer service. Adherence to Bank and regulatory policies.
WHAT WILL YOU DO?
  • Develop and maintain timely fraud analytics such as queries, reports for the Card Fraud Team.
  • Perform fraud analysis based on trend scenarios and compromise notifications received from internal and/or external sources to prevent fraud usage of ATM/Debit/Credit Cards.
  • Perform point of compromise searches to provide proactive loss prevention.
  • Create and maintain rule strategies with the various systems that will identify credit and debit card fraud.
  • Analyze and respond to escalated and/or challenged fraud cases, and act as liaison between the Card Fraud team and Corporate Security.
  • Participate with external agencies and networks related to card fraud and Regulation E.
  • Communicates with external card services agencies, clients, CNB operations and vendors.
  • Provide ongoing analytics and rule recommendations for debit and credit card products.
  • Support handling emergency fraud trend review and ad hoc rule implementations, including outside of normal business hours.
  • Provide fraud initiatives/project support, which includes compiling and evaluating data, preparing documentation and tracking project status.
  • Participate in project design meetings.
  • Participate in the testing and execution of project(s).
  • Provide and/or coordinate staff training on new initiatives/projects.
  • May perform various department audits to ensure adherence to department procedures.
  • Perform additional duties as assigned.

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
  • Minimum 3 years of card fraud experience in a banking operations environment
  • Minimum 3 years with Falcon (or comparable system) fraud strategy and rule writing
  • Minimum 3 years of experience in a project management environment required.
  • Minimum 3 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel (e.g., pivot tables, lookups, etc.), Crystal Reports or Business Objects and Falcon system/scoring.
  • Strong analytical, data and communication skills
  • Ability to work independently
  • Experience developing executive level presentations and dashboards highly desirable

Additional Qualifications
  • Demonstrate strong analytical and problem solving skills, with the ability to interpret large amounts of data.
  • Strong organizational skills, with the ability to learn new concepts quickly and think creatively.
  • Highly-driven and self-motivated with the ability to manage multiple tasks simultaneously.
  • Must be able to work in a high-productive, deadline-oriented environment.
  • Excellent customer service skills with the ability to diffuse difficult customer challenges and possess excellent problem solving skills.
  • Ability to perform functional duties and related tasks with minimal supervision.
  • Must have a strong and positive work ethic and follow CNB core values
  • Demonstrate effective written and oral communication skills to interact effectively with all levels of bank personnel and clients
  • Knowledge of PC functions in a Windows based environment
  • Proficient in Word, Access and PowerPoint and highly skilled in utilizing excel (e.g., pivot tables, lookups, etc.)
  • Works independently, analyzing data to identify fraudulent transactions; contributes to high priority projects by planning, creating and coordinating activities of project to ensure that goals or objectives are accomplished within timeframes.

WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $53,955 - $86,177 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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