Description:
Fraud Assistant
Job Summary
The Fraud Assistant assists the fraud team to monitor and remediate suspicious and fraudulent activity including payment fraud, chargebacks, and account takeover through cross-functional collaboration with multiple lines of business. Will assist with dispute tracking in compliance with Regulation E, and handle both internal and external inquiries regarding suspected fraudulent activity via phone, email, or face to face. The Fraud Assistant will also assist in reviewing FinCEN advisories, 314(A) lists, and OFAC alerts as well as preparing CTRs as needed. Will assist with activities to prepare for and respond to bank audits and exams.
Primary Location/Schedule:
โขRemote or Hybrid work environment: schedule can require a combination of on-site and home office hours
oOn-site: 3110 S Delaware Ave, Springfield MO 65804
โข8:00 am - 5:00 pm Monday โ Friday; occasional additional hours as needed
โขFull-time โ 40 hours per week average
โขTravel may be required throughout OMB footprint
Position Requirements:
โขHigh School Diploma and 2 years college or technical training preferred.
โขTwo or more yearโs previous experience in banking/finance regulatory compliance preferred
โขAdvanced knowledge of federal, state, and other governing agencies regulations and requirements related to bank processing
and transaction monitoring
โขDisciplined in protecting and managing highly confidential information/material
โขEffective time management skills (capable of managing and prioritizing multiple tasks
โขRemain professional, composed, and assertive, including high pressure situations; display a sense of urgency as needed to ensure requests are completed within expected time frames/service level agreement
โขDemonstrated self-motivation; productive, efficient, organized, accurate work output with no supervision while working independently and within a team environment
โขExcellent verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, correspondence, and procedures, speak clearly to customers and employees
โขAbility to apply strategic planning, activity coordination, and problem-solving techniques to complex issues of multiple facets and variables in non-standardized situations
Required Skills:
โขExcellent customer service and communication skills
โขStrong mathematical, problem-solving and computer skills
โขExcellent attention to detail and organization skills
โขAbility to apply and enforce regulatory standards for ethical behavior, confidentiality, and information security
โขAbility to maintain productivity standards while working independently, with minimal supervision
โขIntermediate to advanced knowledge and experience with Microsoft Office, Excel, Adobe, and similar software
To Apply:
โขComplete an application at https://www.ombbank.com/about/careers
โขContact Human Resources at careers@ombbank.com or 417-869-9000 for more information
Futures made brighter. Banking made better
OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.
Employee Benefits:
โขExcellent work environment where you are appreciated and recognized for your individual efforts and contributions
โขStability with a locally owned community bank that is growing and expanding in the region
โขPaid Leave: Vacation, Military, Bereavement, and Jury Duty
โขCost friendly insurance: dental, vision, critical illness, accident, supplemental life w/ AD&D
โข100% match of retirement savings (up to plan limit)
โขDiscounted financial service fees on select OMB products and services
โขPlus more
Disclaimer:
The above description relates the general nature and level of work performed by people assigned to this classification. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform tasks outside of their regular responsibilities from time to time, as needed.
EOE/VETERANS/DISABLEDE-VERIFY EMPLOYER
Requirements: