Fraud Assistant Jobs in Delaware (NOW HIRING)

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We are looking for a meticulous and knowledgeable individual to join our team as a Title and Description Editor. In this role, you will play a vital role in ensuring the accuracy and authenticity of our auction titles, helping to maintain the trust and confidence of our valued collectors and buyers.

This role reports to the Operations Manager in New Castle, DE and will work Wednesday - Saturday from 7am - 5:30pm.

What You'll Do:

• Extensive knowledge of graded cards, sports and non-sports, TCG, and an understanding of memorabilia.

• Verify the accuracy and completeness of auction titles, with a heavy focus on graded TCG cards, to ensure they provide a clear and concise representation of the item being sold.

• Conduct detailed research on graded cards and memorabilia to validate the information provided in the titles.

• Collaborate with the auction listing team to review and improve title descriptions, clarifying any discrepancies or misleading information.

• Stay up-to-date with the latest trends, market values, and card specifications to ensure accurate representation in the titles.

• Work closely with the product photography team to cross-reference images with the title descriptions to ensure consistency and accuracy.

• Work with the customer service team to assist with customer feedback and inquiries regarding title accuracy, promptly addressing any concerns and making necessary revisions.

• Assist the operations team as needed.

Who You Are:

• In-depth knowledge and understanding of graded cards, sports and non-sports, including card brands, players, variations, and market demand.

• Strong attention to detail and the ability to identify and correct inaccuracies or misleading information in titles.

• Strong understanding of Google Sheets and basic computer skills.

• Excellent research skills, with the ability to gather information from various sources to validate title accuracy.

• Familiarity with online auction platforms and e-commerce practices.

• Strong organizational skills and the ability to manage multiple tasks simultaneously.

• Excellent communication and collaboration skills to work effectively with cross-functional teams.

• Passion for card collecting or trading, with prior experience in the field being highly desirable.

• Ability to work independently and meet deadlines.

Hourly Rate:The reasonable estimated hourly rate for this position is $19.50. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.