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Assistant Debit Card Fraud Analyst Jobs in Delaware

City National Bank

Fraud Team Support Analyst

Newark, DE · On-site

$53K - $86K/yr

In addition, assist on various projects, which may include requirement documentation, testing and ... Provide ongoing analytics and rule recommendations for debit and credit card products. * Support ...

City National Bank

Fraud Team Support Analyst

Newark, DE · On-site

$53K - $86K/yr

In addition, assist on various projects, which may include requirement documentation, testing and ... Provide ongoing analytics and rule recommendations for debit and credit card products. * Support ...

WSFS Bank

Fraud Product Manager

Wilmington, DE · On-site

$77K - $127K/yr

... debit card program). * Define product strategy, roadmap, and success metrics in alignment with ... Track and analyze product performance metrics, iterating based on data insights. * Communicate ...

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Assistant Debit Card Fraud Analyst information

What does an Assistant Debit Card Fraud Analyst do?

An Assistant Debit Card Fraud Analyst helps monitor, detect, and investigate suspicious transactions on debit card accounts to prevent and minimize financial losses due to fraud. Their duties often include analyzing transaction data, reviewing alerts, assisting with case documentation, and communicating with customers or other departments to resolve issues. They work under the supervision of senior analysts and use specialized software tools to identify patterns of fraudulent activity. This role is essential for maintaining the security and trust of a financial institution’s customers.

What are the key skills and qualifications needed to thrive as an Assistant Debit Card Fraud Analyst, and why are they important?

To thrive as an Assistant Debit Card Fraud Analyst, you need strong analytical skills, attention to detail, and typically a background in finance, accounting, or a related field. Familiarity with fraud detection software, banking systems, and data analysis tools such as Excel or SQL is important, and certifications like Certified Fraud Examiner (CFE) can be advantageous. Excellent communication, critical thinking, and problem-solving abilities help you collaborate with team members and handle sensitive investigations effectively. These skills and qualities are essential to accurately identify and mitigate fraudulent activity, protect customers, and minimize financial losses for the organization.

What are some common challenges faced by Assistant Debit Card Fraud Analysts, and how can they be overcome?

Assistant Debit Card Fraud Analysts often face the challenge of quickly identifying and investigating suspicious transactions while minimizing disruption to legitimate cardholders. Balancing efficiency with accuracy is crucial, as false positives can frustrate customers and false negatives can result in loss. Staying updated on the latest fraud techniques and collaborating closely with team members in risk management and customer service can help overcome these challenges. Regular training and use of advanced fraud detection tools also play a key role in maintaining effectiveness in this role.

What does a debit card fraud analyst do?

A debit card fraud analyst monitors and investigates suspicious transactions to detect and prevent fraudulent activity. They analyze transaction data, identify patterns of fraud, and work with financial institutions to implement security measures, often using specialized software and requiring attention to detail and knowledge of fraud trends.

What does a fraud assist analyst do?

A fraud assist analyst supports the detection and prevention of fraudulent activity related to debit card transactions. They monitor accounts for suspicious activity, investigate potential fraud cases, and collaborate with security teams to implement fraud prevention measures, often using specialized software and data analysis skills.

How much does a fraud analyst get paid?

A fraud analyst, including those specializing in debit card fraud, typically earns between $45,000 and $70,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires strong analytical skills and familiarity with fraud detection tools.

How much do fraud analysts earn?

Fraud analysts, including assistant debit card fraud analysts, typically earn between $40,000 and $70,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires strong analytical skills and knowledge of fraud detection tools.
What are popular job titles related to Assistant Debit Card Fraud Analyst jobs in Delaware? For Assistant Debit Card Fraud Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Assistant Debit Card Fraud Analyst jobs in Delaware look for? The top searched job categories for Assistant Debit Card Fraud Analyst jobs in Delaware are:
What cities in Delaware are hiring for Assistant Debit Card Fraud Analyst jobs? Cities in Delaware with the most Assistant Debit Card Fraud Analyst job openings:
Assistant Debit Card Fraud Analyst jobs near you
Infographic showing various Assistant Debit Card Fraud Analyst job openings in Delaware as of July 2026, with employment types broken down into 67% Full Time, 8% Part Time, and 25% Contract. Highlights an 68% Physical, 4% Hybrid, and 28% Remote job distribution.
Fraud Team Support Analyst

Fraud Team Support Analyst

City National Bank

Newark, DE • On-site

$53K - $86K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

FRAUD TEAM SUPPORT ANALYST
WHAT IS THE OPPORTUNITY?
Responsible for analytical and project support for Fraud operations, including: conducting analysis of transactional data for fraud trend evaluations, queries to analyze compromises, create and test rules for implementation, develop and provide fraud reporting and metrics. In addition, assist on various projects, which may include requirement documentation, testing and implementation support such as training and procedures. The incumbent may be required to support addressing escalated fraud issues that may require ad hoc rule implementation; research and respond to escalated fraud claims; malware alerts; review of department audit reports and other support activities defined by management. This position requires subject matter expertise on all system platform functionalities used by the fraud team, as well as deep understanding of Regulations E and Z. Responsible for building and maintaining relationships with internal and external CNB customers and providing exemplary customer service. Adherence to Bank and regulatory policies.
WHAT WILL YOU DO?
  • Develop and maintain timely fraud analytics such as queries, reports for the Card Fraud Team.
  • Perform fraud analysis based on trend scenarios and compromise notifications received from internal and/or external sources to prevent fraud usage of ATM/Debit/Credit Cards.
  • Perform point of compromise searches to provide proactive loss prevention.
  • Create and maintain rule strategies with the various systems that will identify credit and debit card fraud.
  • Analyze and respond to escalated and/or challenged fraud cases, and act as liaison between the Card Fraud team and Corporate Security.
  • Participate with external agencies and networks related to card fraud and Regulation E.
  • Communicates with external card services agencies, clients, CNB operations and vendors.
  • Provide ongoing analytics and rule recommendations for debit and credit card products.
  • Support handling emergency fraud trend review and ad hoc rule implementations, including outside of normal business hours.
  • Provide fraud initiatives/project support, which includes compiling and evaluating data, preparing documentation and tracking project status.
  • Participate in project design meetings.
  • Participate in the testing and execution of project(s).
  • Provide and/or coordinate staff training on new initiatives/projects.
  • May perform various department audits to ensure adherence to department procedures.
  • Perform additional duties as assigned.

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
  • Minimum 3 years of card fraud experience in a banking operations environment
  • Minimum 3 years with Falcon (or comparable system) fraud strategy and rule writing
  • Minimum 3 years of experience in a project management environment required.
  • Minimum 3 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel (e.g., pivot tables, lookups, etc.), Crystal Reports or Business Objects and Falcon system/scoring.
  • Strong analytical, data and communication skills
  • Ability to work independently
  • Experience developing executive level presentations and dashboards highly desirable

Additional Qualifications
  • Demonstrate strong analytical and problem solving skills, with the ability to interpret large amounts of data.
  • Strong organizational skills, with the ability to learn new concepts quickly and think creatively.
  • Highly-driven and self-motivated with the ability to manage multiple tasks simultaneously.
  • Must be able to work in a high-productive, deadline-oriented environment.
  • Excellent customer service skills with the ability to diffuse difficult customer challenges and possess excellent problem solving skills.
  • Ability to perform functional duties and related tasks with minimal supervision.
  • Must have a strong and positive work ethic and follow CNB core values
  • Demonstrate effective written and oral communication skills to interact effectively with all levels of bank personnel and clients
  • Knowledge of PC functions in a Windows based environment
  • Proficient in Word, Access and PowerPoint and highly skilled in utilizing excel (e.g., pivot tables, lookups, etc.)
  • Works independently, analyzing data to identify fraudulent transactions; contributes to high priority projects by planning, creating and coordinating activities of project to ensure that goals or objectives are accomplished within timeframes.

WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $53,955 - $86,177 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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