ZipRecruiter

Log In

1

Fmla Jobs (NOW HIRING)

Axelon

Customer Service Rep -FMLA

Bloomfield, CT · Remote

$20/hr

Customer Service Rep - FMLA Location: Bloomfield, CT Max Pay Rate: $20 Per Hour Core Skills and Experience: * 1 year of familiarity with state PFL and FMLA * 2 years of Customer Service background ...

next page

Showing results 1-20

People also search for

All JobsFmla Jobs

Fmla information

See salary details

$12

$18

$22

How much do fmla jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for fmla in the United States is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an FMLA (Family and Medical Leave Act) Administrator, and why are they important?

To thrive as an FMLA Administrator, you need a solid understanding of employment law, specifically the FMLA, and experience in HR or benefits administration. Familiarity with HR information systems (HRIS), leave management software, and relevant compliance documentation is typically required. Strong attention to detail, discretion, and effective communication are crucial soft skills for managing sensitive employee information and guiding staff through the leave process. These skills ensure legal compliance, protect employee rights, and support organizational efficiency in managing leaves of absence.

What are some common challenges faced by FMLA coordinators and how can they be addressed?

FMLA coordinators often face challenges such as managing complex documentation requirements, ensuring compliance with federal and state regulations, and communicating effectively with both employees and managers. Staying organized and up-to-date on regulatory changes is crucial, as is maintaining clear records to support leave requests. Building strong relationships with HR, legal, and payroll departments can help streamline processes and resolve issues more efficiently.

What is FMLA and how does it work?

FMLA stands for the Family and Medical Leave Act, a federal law that allows eligible employees to take up to 12 weeks of unpaid, job-protected leave per year for certain family and medical reasons. Reasons include the birth or adoption of a child, caring for a seriously ill family member, or dealing with a personal serious health condition. Employees must work for a covered employer and meet eligibility requirements such as having worked at least 1,250 hours in the past 12 months. During FMLA leave, employees maintain their group health insurance coverage and are entitled to return to their same or equivalent job after the leave period.

What is the difference between Fmla vs Medical Assistant?

AspectFmlaMedical Assistant
Required credentialsNo specific credentials requiredCertification or diploma often preferred
Work environmentVaries; includes office, healthcare, or administrative settingsClinics, hospitals, medical offices
Employer usageLegal leave policy for employeesPatient care and administrative support
Common search intentUnderstanding leave rightsJob duties and qualifications

Fmla (Family and Medical Leave Act) is a legal policy providing eligible employees unpaid leave for health or family reasons, while a Medical Assistant is a healthcare professional supporting patient care. They serve different roles: Fmla relates to employment rights, whereas Medical Assistants are healthcare workers. Understanding these differences helps clarify employment benefits versus job responsibilities.

More about Fmla jobs
What cities are hiring for Fmla jobs? Cities with the most Fmla job openings:
What are the most commonly searched types of Fmla jobs? The most popular types of Fmla jobs are:
What states have the most Fmla jobs? States with the most job openings for Fmla jobs include:
What job categories do people searching Fmla jobs look for? The top searched job categories for Fmla jobs are:
Fmla jobs near you
Infographic showing various Fmla job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,833 per year, or $18.2 per hour.
Customer Service Rep -FMLA

Customer Service Rep -FMLA

Axelon

Bloomfield, CT • Remote

$20/hr

Other

Posted 25 days ago

Job description

Job Title: Customer Service Rep - FMLA
Location: Bloomfield, CT
Max Pay Rate: $20 Per Hour
Core Skills and Experience:
  • 1 year of familiarity with state PFL and FMLA
  • 2 years of Customer Service background
Key Responsibilities:
  • Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.
  • Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state, and company policies.
  • Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers, and other key stakeholders necessary to appropriately determine liability.
  • Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s).
  • Providing exceptional customer service while maintaining confidentiality and regulatory compliance requirements.
  • Support a continuous focus on quality and continuous improvement by ensuring efficiency, accuracy, and a positive claimant experience.
  • Meeting and exceeding Key Performance Indicators and productivity metrics while maintaining quality.
Essential Business Experience and Technical Skills:
Required:
  • New hires should live a commutable distance from the site the role is posted in.
  • Strong communication skills, both written and oral.
  • Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning.
  • Strong letter writing/Microsoft Word skills.
  • 2 years of Customer Service background.
  • High School Diploma or GED equivalent.
  • This role has mandatory paid training starting on February 16th. Candidates must be available and present for all training days.
Preferred:
  • 1 year of experience in one or more leave State and Federal Leave Laws.
  • Prior experience with PFML, FMLA, Absence Management, or Disability Claims.
  • Experience handling insurance claims (auto, home, life, etc.)
  • College Degree / Higher Education.
Axelon logo

About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

Social media

FacebookTwitter

View All Axelon Jobs

Apply