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Flex Agent Jobs (NOW HIRING)

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Flex Agent information

How does a flex agent manage varying assignments and schedules, and what strategies help maintain work-life balance?

Flex Agents often handle a dynamic mix of assignments and shifts, which can change frequently based on business needs. To manage this, successful Flex Agents stay organized by using digital calendars, maintaining clear communication with supervisors, and proactively planning their availability. While the flexible nature of the role offers opportunities to choose preferred hours, it can also present challenges in establishing routines. Building adaptability and regularly reviewing upcoming schedules can help maintain a healthy work-life balance. Collaboration with team members is common, especially to cover shifts or share insights about new assignments.

What are the key skills and qualifications needed to thrive as a flex agent, and why are they important?

To thrive as a Flex Agent, you need strong organizational skills, time management, and reliability, often supported by a valid driver's license and a clean background check. Familiarity with delivery apps or platforms, GPS navigation systems, and smartphones is typically required. Excellent customer service, problem-solving abilities, and adaptability help you stand out in this dynamic role. These skills ensure timely, accurate deliveries and high customer satisfaction in a fast-paced, flexible environment.

What is the difference between Flex Agent vs Customer Service Representative?

AspectFlex AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote or flexible shifts, often in call centers or remote setupsOffice or remote settings, handling customer inquiries
Industry UsageCommon in call centers, retail, and service industriesWidespread across various industries including retail, telecom, and finance

Flex Agents and Customer Service Representatives share similar credentials and work environments, often handling customer interactions. The key difference is that Flex Agents typically work flexible hours or remotely, providing adaptable support, while Customer Service Representatives may have more fixed schedules and work primarily in office settings. Both roles are essential for customer support across many industries.

More about Flex Agent jobs

What cities are hiring for Flex Agent jobs?

Cities with the most Flex Agent job openings:

What are the most commonly searched types of Agent jobs?

The most popular types of Agent jobs are:

What states have the most Flex Agent jobs?

States with the most job openings for Flex Agent jobs include:

Infographic showing various Flex Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Flex Agent - Residential Security Agent

Keelson Strategic

San Francisco, CA โ€ข On-site

$600.13/day

Part-time

Re-posted 15 days ago


Job description

Job Details:

Job Title: Flex Agent-Residential Security Agent

Location: San Francisco, CA

Job Type: On Call/As Needed - Please note: Flex agent positions have the potential to develop into a full time offer with the company. This is not a guarantee, but a possibility

Compensation: $600.13/day (based on hourly rate of $36.37/hour. We will pay any corresponding overtime in accordance with hours worked and state law).

FLSA: Non-exempt

Job Summary:
This is an armed or unarmed Flex RST Agent position supporting Residential Security assignments. Occasional driving is required. Candidates must be comfortable in fast-paced environments, in social settings with high-profile public figures, and able to jump into action to support teams with little to no training.

Prior RST experience on an embedded team supporting a single client is required for this role. While prior military or law enforcement experience is relevant and preferred, it does not replace the need for private sector RST experience.

Flex RST Agents support short-term needs on embedded teams and remain on a roster for deployment as needed. Our Global Operations team coordinates with agents to confirm availability and interest in open shifts. Candidates with additional experience and certifications will have greater opportunities to accept assignments.
Duties:
Duties for this detail include, but are not limited to:

  • Ensure the overall safety and security of designated principals and their properties.
  • Maintain a knowledge of baseline principal, property and neighborhood activities
  • Monitor property and area activities and conditions via closed-circuit television camera system and physical perimeter checks
  • Monitor traditional and social media for potential threats
  • Controlling access to properties and maintenance of security logs for guests, service personnel, and vendors.
  • Drive or tail principal/s, family member, guests
  • Conduct advance work as needed
  • Screen and track mail and deliveries
  • Monitor the following:
  • Weather and natural disasters
  • Traffic
  • Public safety incidents and trends
  • Neighborhood watch programs
  • Local and national current events
  • Coordinate with site staff to accomplish common tasks
  • Complete daily household tasks and maintenance as requested by principals
  • Ensures 24/7 operational readiness through stocking supplies and equipment upkeep
  • Operate within parameters established by standard operating procedures and applicable laws
  • Coordinate with and support executive protection element of the team
  • Opportunities for driving and special off-site assignments/details.
  • Demonstrate proficiency in use and proper maintenance for all equipment (i.e., vehicles, medical supplies, communications devices, etc.)
  • Potential local travel approximately 5% -10% of the time to other RST sites or principal destinations.
  • Must be flexible and open to working overtime shifts whether they are night or day shift, coming in early and staying late if needed.
  • Must possess the ability to multitask in a very fast-paced environment.
  • Must be able to stay vigilant sitting in a vehicle or security office for extended periods of time.
  • Must be a proactive problem solver with the capability to work independently and as part of a team.
  • Must possess a good understanding of the latest technology in security camera systems, use of smartphones, communications, and collaboration apps (Google Drive, Word, Excel & Power Point).
  • Must keep a professional appearance, have good personal hygiene
  • Must be responsive via phone call, text and email as needed to support the team.
  • Excellent communicator with the ability to be personable, successfully interact with clients, superiors, peers, vendors and neighbors.

Position Qualifications, Certifications and Licenses:

  • 2-4+ years of combined experience in relevant security, military, and/or law enforcement positions
  • Valid Driver's License
  • First Aid/CPR/AED for Adult, Child & Infant certification
  • Current California BSIS Guard Card
  • Current California BSIS Exposed Firearm Permit with 9mm endorsement (needed for some accounts, but not all accounts)

Physical Requirements:

  • Swiftly patrol large properties and quickly access all areas of an assignment.
  • Stand and walk for prolonged periods, including continuous standing for 4-5 or more hours without a break when operationally required.
  • Sit for prolonged periods, including 5 or more hours while monitoring surveillance systems or performing security operations.
  • Run, sprint, or traverse long distances during emergency response situations.
  • Perform sustained physical activity immediately following a maximum-effort emergency response.
  • Respond effectively to physical attacks, emergencies, medical incidents, natural disasters, evacuations, and other critical incidents.
  • Move, crawl, climb, and maneuver through structured and unstructured environments, including confined or unpredictable spaces.
  • Bend, twist, stoop, kneel, crouch, and crawl as required to perform essential job functions.
  • Lift and carry equipment or other objects weighing at least 50 pounds.
  • Safely wear, carry, and operate required duty gear and equipment throughout an assigned shift.
  • Physically control, capture, restrain, detain, lift, or drag individuals weighing 200 pounds or more when required.
  • Perform assigned duties safely and effectively in diverse environmental conditions, including extreme heat, cold, high humidity, inclement weather, and aquatic or coastal environments.


    Required Skills and Experience:

    • Excels working in a team environment
    • Exceptional emotional intelligence
    • Strong customer service skills
    • Strong situational awareness and attention to detail
    • Ability to multitask and prioritize tasks frequently and for long durations
    • High proficiency with firearms (required for armed positions)
    • Excellent critical thinking and sound judgement
    • Friendly, approachable and professional demeanor
    • High moral and ethical character

    Preferred Skills and Experience:

    • Prior residential and/or fixed site security experience
    • Proficient in the use of social media collection tools in support of protective intelligence
    • Training in defensive tactics, counter surveillance/surveillance detection, covert protection and basic medical support experience.
    • Prior training course(s) in residential security or executive protection
    • Prior attendance of a recognized EP school (i.e., ESI, EPI, Oatman, PFC, ITG4, TFTT)
    • Advanced emergency medical certification - Active First Responder, EMT or paramedic
    • Customer service experience
    • Experience working with children
    • Regularly active in outdoor activities such as mountain biking, hiking, ocean sports, etc.
    • Valid California or H.R.218 carry concealed weapons permit

    Detail Structure:

    • Shifts are 12 - 12.25 hours
    • Day and night shifts
    • Weekends
    • Holidays
    • Domestic/local travel (if desired by the principal/s)

    Salary

    • $600.13/day (based on hourly rate of $36.37. We will pay any corresponding overtime in accordance with hours worked and state law).
      __________________________________________________________________________

    Employment with Keelson is at-will, meaning that you or Keelson may terminate the employment relationship at any time, with or without cause, and with or without notice.


    Keelson Strategic is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, marital or civil partnership status, pregnancy, age, disability, veteran status, or any other protected factor under federal, state, or local law.


    Keelson Strategic is licensed by the California Bureau of Security and Investigative Services:
    Private Patrol Operator (PPO) #120989

    Employment Type: PART_TIME