Service Advisor (Fleet Focus) - All-Pro Fleet Services | Southern OregonThis is NOT your typical service advisor role.
If you're used to oil changes, soccer moms, and slow-paced retail... this isn't for you.
If you thrive in a fast-moving environment, can juggle multiple priorities, and take pride in keeping businesses on the road, keep reading.
Who We AreAt All-Pro Fleet Services, we keep Southern Oregon's businesses moving.
We're a family-owned, fleet-first repair shop specializing in:
- Medium-duty trucks & box trucks
- Heavy-duty diesel
- Light-duty (primarily USA brands)
- Equipment & specialty vehicles
We operate both in-shop AND mobile service, meaning no two days look the same.
Our customers aren't one-time visitors-they're long-term fleet partners who depend on us to keep their operations running.
What You'll DoThis role is part air traffic controller, part problem solver, and part relationship manager.
You will:
- Coordinate repairs for fleet clients with real deadlines
- Build accurate estimates and prioritize jobs based on urgency
- Communicate clearly with technicians, vendors, and customers
- Manage work orders from check-in to completion
- Help keep both shop and mobile operations running smoothly
What Makes This Role DifferentYou're not selling repairs-you're protecting uptime for businesses.
You'll work with fleet managers, not just walk-in customers.
You'll manage multiple moving pieces (literally-trucks, techs, schedules)
You'll be part of a tight-knit, high-performing team
Pay & Benefits- Base salary starting at $52,000+
- Monthly performance bonuses (currently averaging ~$1,000/month)
- Profit-sharing opportunities
- 401(k)
- Health, dental & vision insurance
- Paid time off
- Company events & strong team culture
What We're Looking For- 5+ years of experience as a Service Advisor in a similar role
- Strong organization & ability to prioritize under pressure
- Excellent communication (with customers AND technicians)
- Team-first attitude
- Experience with trucks, fleet, or diesel is a huge plus
- Parts or estimating experience = bonus
This Role Is NOT For You If...- You struggle with fast-paced environments
- You don't like accountability
- You prefer working alone instead of with a team
- You're looking for an "easy" service writer job
Why All-Pro?We don't just fix trucks-we build long-term partnerships.
If you want to be part of a company that:
- Values integrity, efficiency, and growth
- Invests in its people
- Plays a key role in the Southern Oregon business community
...then we want to talk to you.
Apply today and build a career- not just a job.