Fleet Operations Manager Jobs in Springfield, NJ

Description

Position Type and Expected Hours of Work

This is a Full-Time position. 

The standard schedule is Monday-Friday 2:00pm to 10:00pm | Saturday and Sunday 9:00am to 5:00pm. When needed, weekend shifts may be adjusted to 2:00pm to 10:00pm. 

Job Summary:

The Fleet Coordinator is responsible for the day-to-day coordination and administration of a fleet of more than 300 vehicles, ensuring operational readiness, regulatory compliance, preventative maintenance completion, and timely repair management. This position serves as the central point of coordination between fleet operations, vendors, field personnel, and leadership while leveraging fleet management software platforms to maintain accurate records and maximize vehicle uptime.
 

The Fleet Coordinator will oversee fleet-related workflows within Fleetio, EPRO, and other fleet management systems, coordinate vehicle repairs and preventative maintenance schedules, manage road service requests, and ensure fleet assets remain safe, compliant, and available to support organizational operations.

Requirements

 Knowledge, Skills, and Qualifications 

Fleet   Management & Software Administration
   Serve as the primary administrator for Fleetio and other fleet management   software platforms.
   Ensure full integration and accurate utilization of Fleetio and related   fleet systems.
   Maintain accurate vehicle records, maintenance histories, licensing   information, and asset documentation.
   Monitor fleet dashboards and reports to identify maintenance trends,   compliance concerns, and operational deficiencies.
   Generate fleet performance, maintenance, compliance, and utilization   reports for leadership review.
 

Maintenance & Repair Coordination
   Schedule and coordinate all preventative maintenance (PM) activities for a   fleet exceeding 300 vehicles.
   Manage vehicle repair scheduling and coordinate with internal and external   repair vendors.
   Track repair progress and provide regular status updates to operations   leadership.
   Ensure vehicle downtime is minimized through proactive scheduling and   vendor coordination.
   Verify completed repairs and ensure work meets quality and safety   standards.
 

Fleet Ticket Management
   Review, prioritize, assign, and manage fleet-related tickets submitted   through Fleetio, EPRO, and other reporting systems.
   Investigate reported vehicle deficiencies and coordinate corrective   actions.
   Monitor ticket aging and ensure timely resolution of all fleet-related   issues.
   Maintain communication with vehicle operators regarding repair status and   expected completion timelines.
 

Equipment Management
   Coordinate inspection, repair, maintenance, and replacement schedules for   ambulance cots, stair chairs, vehicle-mounted equipment, and fleet support   equipment.
   Ensure all equipment remains compliant with manufacturer recommendations   and regulatory requirements.
 

Road Service Operations
   Coordinate and dispatch all fleet road service requests.
   Manage vehicle breakdown responses and roadside assistance activities.
   Coordinate vehicle towing operations and recovery services.
   Ensure timely response and resolution of field service issues impacting   operations.
 

Vendor Management
   Serve as the primary liaison between the organization and fleet repair   vendors.
   Monitor vendor performance and service levels to ensure quality repairs and   timely turnaround.
   Coordinate warranty repairs and manufacturer service campaigns.
   Escalate service concerns and work collaboratively with vendors to resolve   recurring issues.
 

Fleet Personnel Oversight
   Coordinate daily activities of fleet runners and support personnel.
   Assign vehicle transportation responsibilities related to maintenance and   repair appointments.
   Monitor productivity and effectiveness of fleet support operations.
 

Compliance & Reporting
   Maintain compliance with all fleet maintenance requirements, inspections,   and regulatory standards.
   Ensure PM schedules are met and documented.
   Assist with state inspections, audits, fleet readiness initiatives, and   accreditation requirements.
   Support fleet budgeting by tracking maintenance expenditures and   identifying cost-saving opportunities.
 

Knowledge, Skills, and Qualifications

Education and Experience
   Associate degree preferred in Fleet Management, Transportation, Automotive   Technology, Business Administration, or related field.
   Minimum of 3 years of fleet coordination, fleet administration,   transportation operations, or automotive service management experience.
   Experience managing large fleet operations preferred.
   Experience utilizing Fleetio or comparable fleet management software   strongly preferred.
  Knowledge, Skills, and Abilities
   Strong understanding of fleet maintenance programs and preventative   maintenance scheduling.
   Working knowledge of vehicle repair processes and fleet compliance   requirements.
   Proficiency with Fleetio, Microsoft Office Suite, and fleet reporting   systems.
   Excellent organizational and multitasking skills.
   Strong communication and vendor management abilities.
   Ability to prioritize competing demands in a fast-paced operational   environment.
   Strong analytical and problem-solving skills.
   Ability to work collaboratively with operations, fleet vendors, and field personnel
 

Performance Metrics
   PM Compliance Rate
   Vehicle Uptime Percentage
   Average Repair Turnaround Time
   Fleet Ticket Resolution Time
   Road Service Response Time
   Vendor Performance Compliance
   Fleet Readiness and Availability
   Cost Control and Maintenance Budget Performance
Supervisory Responsibility

This position has no supervisory responsibilities.

Other Duties as Assigned

This job description is not designed to cover or contain a   comprehensive listing of activities, duties, or responsibilities required of   the employee for this position. Duties, responsibilities, and activities may   change at any time with or without notice.

Work Authorization / AAP-EEO   Statement

Applicants must be authorized to work in the United States. The   Company is an Equal Opportunity Employer and complies with all applicable   federal, state, and local employment laws, including affirmative action   requirements.