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Fixed Operation Director Jobs (NOW HIRING)

Bish's RV

Fixed Operations Director

Ludington, MI · On-site

The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...

Bish's RV

Fixed Operations Director

Ludington, MI · On-site

The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...

Go Auto

Fixed Operations Manager

Los Angeles, CA · On-site

$200K - $300K/yr

Current Service Manager, Fixed Operations Manager, or Fixed Operations Director. * Proven history of delivering strong dealership performance * Strong business and financial acumen * A leader who ...

New

Go Auto

Fixed Operations Manager

Los Angeles, CA · On-site

$200K - $300K/yr

Current Service Manager, Fixed Operations Manager, or Fixed Operations Director. * Proven history of delivering strong dealership performance * Strong business and financial acumen * A leader who ...

New

Go Auto

Fixed Operations Manager

Los Angeles, CA

$200K - $300K/yr

Current Service Manager, Fixed Operations Manager, or Fixed Operations Director. * Proven history of delivering strong dealership performance * Strong business and financial acumen * A leader who ...

New

Go Auto

Fixed Operations Manager

Los Angeles, CA · On-site

$200K - $300K/yr

Current Service Manager, Fixed Operations Manager, or Fixed Operations Director. * Proven history of delivering strong dealership performance * Strong business and financial acumen * A leader who ...

New

Chris Collins, Inc.

Fixed Operations Coach

$17 - $22/hr

... Director in heavy/commercial truck and car operations. * A proven track record driving customer ... Make a tangible difference in the lives of customers and fixed operation professionals, and drive ...

Chris Collins, Inc.

Fixed Operations Coach

Grand Prairie, TX · On-site

$15.75 - $20.50/hr

... Director in heavy/commercial truck and car operations. * A proven track record driving customer ... Make a tangible difference in the lives of customers and fixed operation professionals, and drive ...

Chris Collins, Inc.

Fixed Operations Coach

Dallas, TX

$16.25 - $21.25/hr

... Director in heavy/commercial truck and car operations. * A proven track record driving customer ... Make a tangible difference in the lives of customers and fixed operation professionals, and drive ...

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Fixed Operation Director information

See salary details

$34K

$107.7K

$179.5K

How much do fixed operation director jobs pay per year?

As of Aug 21, 2026, the average yearly pay for fixed operation director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a fixed operation director?

Fixed Operation Directors are senior managers in automotive dealerships responsible for overseeing the service, parts, and sometimes body shop departments. Their primary role is to ensure these departments run smoothly, efficiently, and profitably. This includes managing staff, setting budgets, improving customer satisfaction, maintaining inventory, and ensuring compliance with industry standards. They play a crucial part in dealership success, as fixed operations often provide a steady source of revenue beyond vehicle sales.

How does a fixed operation director typically collaborate with other departments to improve service efficiency and customer satisfaction?

A Fixed Operation Director often works closely with the sales, parts, and finance departments to streamline processes and ensure a seamless customer experience. They coordinate with service advisors and technicians to balance workflow, reduce bottlenecks, and implement best practices that improve turnaround times. Regular meetings with department heads help align goals, address challenges, and create strategies for upselling services and retaining customers. This cross-department collaboration is key to driving dealership profitability and maintaining high service standards.

What are the key skills and qualifications needed to thrive as a fixed operation director, and why are they important?

To thrive as a Fixed Operation Director, you need comprehensive knowledge of automotive service operations, inventory management, and business analytics, typically supported by several years of industry experience and sometimes a relevant degree. Familiarity with dealership management systems (DMS), customer relationship management (CRM) software, and manufacturer certification programs is often required. Exceptional leadership, organizational, and customer service skills help in managing teams and delivering a superior client experience. These competencies are vital for optimizing service profitability, enhancing operational efficiency, and maintaining high customer satisfaction in a competitive automotive environment.

What is the difference between Fixed Operation Director vs Service Manager?

AspectFixed Operation DirectorService Manager
CredentialsExperience in dealership operations, certifications like ASE or manufacturer-specific trainingSimilar certifications, often ASE or manufacturer training, with focus on service department management
Work EnvironmentOversees multiple departments within a dealership, including service, parts, and customer relationsManages daily operations of the service department, focusing on customer service and technician coordination
Industry UsageCommonly used in automotive dealerships to denote senior service operations leadershipUsed widely in automotive service centers to describe department-level management

The Fixed Operation Director and Service Manager roles both require automotive industry certifications and involve managing service-related operations. The Fixed Operation Director has a broader scope, overseeing multiple departments at a strategic level, while the Service Manager focuses on daily service department management. Both roles are essential for dealership success but differ in scope and responsibilities.

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Fixed Operation Director jobs near you

Fixed Operations Director- Regional

Toyota of Urbana

Oak Lawn, IL • On-site

$175 - $250/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

The Ed Napleton Automotive Group is looking for our nextRegionalFixed Operations Directorbased in Oak Lawn, Illinois (SouthChicago suburban area.)This is an exciting opportunity in a growing, fast-paced industry.

TheRegionalFixed Operations Directoris responsible for overseeing all Service and Parts departments at Napleton’s area dealerships.TheRegional Fixed Operations Directoris responsible The Ed Napleton Automotive Group is looking for our nextRegionalFixed Operations Directorbased in Oak Lawn, Illinois (SouthChicago suburban area.)This is an exciting opportunity in a growing, fast-paced industry.

TheRegionalFixed Operations Directoris responsible for overseeing all Service and Parts departments at Napleton’s area dealerships.TheRegional Fixed Operations Directoris responsible for the effective operation of all service & parts departments within the assigned Market. The primary focus of the role is to ensure business growth and improve customer and associate experience. The RFOD is accountable for financial performance, customer satisfaction, marketing, manufacturer relations, staffing, and overall coordination of the service and parts activities within the region

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive group in the country, providing incredible growth opportunity.

What We Offer:
  • Pay range of $175,000-$250,000 per year- this includes incentive-based pay, so your skill and effort determine your income.
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, Vision and 401K
  • For additional benefit information please go to:NapletonCorpFlorida.MyBenefitsLibrary.com
  • PTO
  • Discounts on products, services, and vehicles
  • Fantastic Growth Opportunities
Job Responsibilities:
  • Provide quantitative/qualitative analysis of service & parts operations performance (financial, CSI, warranty trends, inventory performance, facility utilization).
  • Direct specific actions/accountability to address any out-of-line conditions or to capitalize on opportunities by priority.
  • Assist Service and Parts Managers & GM’s in development of and follow-up on “results oriented” business unit action plans.
  • Champion Napleton’s initiatives within the region (assess, train, implement, certify, etc.,).
  • Business unit interaction through in-store visits, telephone, and written correspondences.
  • Involvement in and coordination of collective marketing efforts.
  • Monitor morale & advise leadership of the region on appropriate courses of action.
  • Develop succession plan within the region for continuous service & parts operations development.
  • Oversight of the collective recruiting, selection, and staffing of store fixed operations in the region.
  • Recruit, develop, and inspire high performing teams.
  • Evaluate and coordinate training initiatives / recognition and team building.
  • Participate in the annual budget preparation and validation with quantifiable data and initiatives.
  • Compliance and reporting of any activity that would expose the corporation to avoidable risk.
  • Effective leadership of assigned staff / coordinate external resources.
Job Requirements:
  • High School Diploma or equivalent and valid Driver’s License
  • 5+ year of Automotive Dealership Service and Parts Leadership (High Volume Dealership and/or Multi Unit)
  • Strong attention to detail
  • Ability to train and mentor
  • Prior managerial accounting & P/L responsibility.
  • Strong Leadership and organizational skills
  • Strong communication skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Fixed Operations Director, Automotive Service Director,

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