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First National information

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$39.5K

$50.6K

$75K

How much do first national jobs pay per year?

As of Aug 21, 2026, the average yearly pay for first national in the United States is $50,571.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $57,500.00 per year, depending on experience, location, and employer.

What is a First National?

A 'First National' typically refers to a financial institution known as 'First National Bank,' which is a common name for banks in various countries, especially in the United States. First National Banks offer a range of services such as checking and savings accounts, loans, mortgages, and investment products to individuals and businesses. The specific services and reputation can vary based on the individual bank's location and management. If you are referring to a specific First National Bank, it's best to visit their official website or local branch for detailed information about their offerings.

What are the key skills and qualifications needed to thrive as a First National Bank teller, and why are they important?

To thrive as a First National Bank Teller, you need strong mathematical skills, attention to detail, and a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance regulations is typically required. Excellent customer service, problem-solving abilities, and strong communication skills help you stand out in this role. These skills are essential for ensuring accurate transactions, regulatory compliance, and maintaining positive relationships with clients.

What types of career advancement opportunities are available for employees at First National?

At First National, employees often have access to a range of career growth opportunities, including internal training programs, mentorship, and opportunities to move into specialized roles or management positions. Advancement is typically supported through performance reviews and clear career pathways, allowing individuals to progress based on their interests and achievements. Team members are encouraged to take on new challenges, participate in cross-functional projects, and pursue relevant certifications, all of which can help accelerate their professional development within the organization.

What is the difference between First National vs Mortgage Loan Officer?

AspectFirst NationalMortgage Loan Officer
CredentialsTypically requires state licensing, mortgage originator licenseRequires state licensing, NMLS registration, and sometimes additional certifications
Work EnvironmentBank branches, financial institutionsMortgage broker offices, banks, online platforms
Industry UsageUsed broadly in banking and financial servicesSpecific to mortgage lending and real estate financing
Search & Comparison IntentPeople comparing banking roles or bank-specific positionsIndividuals exploring mortgage lending careers or loan origination roles

While both First National and Mortgage Loan Officers work within the financial industry, First National typically refers to a bank or financial institution, whereas Mortgage Loan Officers specialize in originating mortgage loans. The roles often require similar licensing and certifications, but their work environments and industry usage differ. Understanding these distinctions helps job seekers find the right position aligned with their career goals.

What cities are hiring for First National jobs?

Cities with the most First National job openings:

What are the most commonly searched types of First jobs?

The most popular types of First jobs are:

What states have the most First National jobs?

States with the most job openings for First National jobs include:

First National jobs near you
Infographic showing various First National job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $50,571 per year, or $24.3 per hour.

Bilingual Customer Service Specialist - 9AM-6PM Shift

First National Bank of America

East Lansing, MI • On-site

$16.25 - $21.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Bilingual Customer Service Specialist – 9AM-6PM Shift

East Lansing, Michigan

First National Bank of America is seeking a client focused Bilingual Customer Service Specialist with a servant's heart to join our Online Branch. This candidate will serve as a point of contact for clients over the phone to provide an exceptional service and sales support in both English & Spanish. This role ensures that the online branch delivers on service, sales, compliance, and operational excellence while fostering a high-performance culture. The ideal candidate will enjoy working in a goal-oriented and team-focused environment.

Schedule-Monday to Friday 9AM-6PM

Compensation includes an hourly wage and a shift premium for hours worked after 5:00 PM.

Responsibilities:

  • Provide service in both English and Spanish
  • Answer inquiries regarding checking, savings, CD's, IRA's and home equity products
  • Resolve account issues and ensure client satisfaction
  • Drive deposit, lending, and cross-sell growth through consistent conversations
  • Promote digital banking tools
  • Uncovering client needs and recommend suitable products
  • Ensure all transactions comply with bank policies, procedures, and regulatory standards (e.g., BSA, AML)
  • Maintain accurate client records and follow up on pending documentation

Qualifications:

  • Bilingual fluency (English & Spanish) – verbal and written
  • Experience in a call center supporting English and Spanish speaking customers
  • Exceptional interpersonal and communication skills
  • Ability to quickly course correct and adapt in culture of change
  • Prior banking or financial services experience (preferred)

Employee benefits:

  • Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
  • Dental – Premiums as low as $0.00
  • Vision – Low premium Plan
  • Discounted childcare
  • Pet Insurance
  • Paid Time Off (PTO)
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.

First National Bank of America is an Equal Opportunity Employer.

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