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First Hospitality Jobs (NOW HIRING)

The Abbey Resort

Night Auditor

Oak Brook, IL

$15.25 - $20.25/hr

First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and ...

Evelyn's

Food Runner

Nashville, TN · On-site

$18/hr

First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and ...

The Inn on Sheridan

Hotel Housekeeper

Zion, IL · On-site

$15.50/hr

First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and ...

Hutton Hotel

Concierge

Nashville, TN · On-site

$21 - $25.20/hr

About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is ...

Hutton Hotel

Room Attendant

Nashville, TN · On-site

$18/hr

First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and ...

Hutton Hotel

Laundry Attendant

Nashville, TN · On-site

$17/hr

First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and ...

The Abbey Resort

Front Desk Agent

Garden Grove, CA

$14.50 - $18.25/hr

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand ...

The Abbey Resort

Guest Service Representative

Findlay, OH

$12.75 - $15.50/hr

First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and ...

Hutton Hotel

Housekeeping Inspector

Nashville, TN · On-site

$20/hr

First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and ...

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All JobsFirst Hospitality Jobs

First Hospitality information

See salary details

$25.5K

$57.7K

$83K

How much do first hospitality jobs pay per year?

As of Jun 16, 2026, the average yearly pay for first hospitality in the United States is $57,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the hospitality industry, and why are they important?

To thrive in hospitality, you need strong customer service skills, attention to detail, and relevant experience or education in hospitality management. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is commonly required. Exceptional communication, teamwork, and problem-solving abilities help professionals exceed guest expectations and handle challenges gracefully. These skills are crucial for delivering memorable guest experiences, maintaining operational efficiency, and ensuring customer satisfaction in a competitive industry.

What is the difference between First Hospitality vs Hotel Front Desk Agent?

AspectFirst HospitalityHotel Front Desk Agent
Primary RoleOversees hotel operations, manages staff, and ensures guest satisfaction at a managerial levelHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications, leadership skillsHigh school diploma or equivalent, customer service skills, sometimes hospitality certifications
Work EnvironmentOffice setting within hotel, managerial meetings, staff supervisionFront desk area, guest interaction, shift work

First Hospitality focuses on managing hotel operations and staff, often requiring leadership experience, while a Hotel Front Desk Agent primarily handles guest interactions and reservations. Both roles are essential in the hospitality industry but differ in responsibilities and work environment.

What are the opportunities for career advancement within First Hospitality roles?

First Hospitality offers a variety of pathways for career growth, often encouraging internal promotions and professional development. Team members typically start in entry-level positions such as guest services or food and beverage, and can advance to supervisory or management roles through consistent performance and participation in training programs. The company values cross-training, which allows employees to gain experience in different departments and broaden their skill sets. Regular performance reviews and mentorship programs further support employees looking to move up within the hospitality industry.

What is First Hospitality?

First Hospitality is a hotel management, development, and investment company that operates properties across the United States. They partner with major hotel brands to manage a wide range of hotels, focusing on delivering high-quality guest experiences and maximizing property value. The company offers services such as property management, asset management, and hotel development. Employees at First Hospitality work in various roles, including hotel operations, sales, marketing, and corporate support. Their mission emphasizes innovation, collaboration, and growth within the hospitality industry.
More about First Hospitality jobs
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First Hospitality jobs near you
Night Auditor

Night Auditor

The Abbey Resort

Oak Brook, IL

$15.25 - $20.25/hr

Other

Retirement, PTO

Posted 8 days ago

Job description

What's in it for you...
  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!
About this job...
Night Auditors serve a critical role by providing direct guest support throughout the hospitality experience by accurately processing and tracking transactions and other reportable items . Night Auditors must be adept and creative problem solvers, delivering above-average resolutions to guests' challenges. The primary responsibility of a Night Auditor is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, ensure accuracy and consistency in reporting, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
  • Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
  • Thank departing guests, verify accurate billing, and encourage return visits.
  • Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
  • Maintain integrity, accuracy, and confidentiality when handling guest records, cash reports, audit reports, and other guest or hotel information.
  • Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
  • Effectively communicate with hotel departments verbally or through hotel communication log to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
  • Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
  • 2+ years of customer service experience, preferably in Hospitality or related industry
  • High School diploma or equivalency education certificate required
Communication:
  • Excellent verbal and written communication skills
  • Must be able to speak, read, and write in primary language used in the workplace
Physical:
  • 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
  • Ability to independently work during overnight hours
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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