ZipRecruiter

Log In

1

Fire Dispatcher Jobs (NOW HIRING)

City of New York

CHIEF FIRE ALARM DISPATCHER

Brooklyn, NY · On-site

$100K - $125K/yr

The Fire Department, City of New York, (FDNY) seeks a full-time Chief Dispatcher in the Bureau of Communications. Reporting to the Executive Director of Fire Dispatch Operations, the Chief Dispatcher ...

New

American Ambulance

Dispatcher

Fresno, CA · On-site

$19.45 - $25.55/hr

Conduct medical and fire interrogation, provide pre-arrival instructions, and accurately enter all pertinent information into the computer system. Work in close coordination with Dispatcher II and ...

City of Waukesha, WI

Dispatcher

Waukesha, WI · On-site

$56K - $67K/yr

Continuous As a 911 emergency dispatcher, the initial first responders' primary responsibility is ... Receives, relays and transmits routine and emergency telephone calls to police, fire, ems, and ...

City of Waukesha

Dispatcher

Waukesha, WI

$56K - $67K/yr

As a 911 emergency dispatcher, the initial first responders' primary responsibility is to receive ... Receives, relays and transmits routine and emergency telephone calls to police, fire, ems, and ...

City of Waukesha

Dispatcher

Waukesha, WI · On-site

$27.04/hr

As a 911 emergency dispatcher, the initial first responders' primary responsibility is to receive ... Receives, relays and transmits routine and emergency telephone calls to police, fire, ems, and ...

City of Memphis, TN

Fire Alarm Recruit

Memphis, TN · On-site

$47K/yr

Asks scripted Emergency Medical Dispatch (EMD) questions based on type of emergency and advises caller of appropriate medical actions to take until medical personnel arrive on the scene. Advises Fire ...

next page

Showing results 1-20

All JobsFire Dispatcher Jobs

Fire Dispatcher information

See salary details

$37.5K

$56.4K

$73.5K

How much do fire dispatcher jobs pay per year?

As of Jul 20, 2026, the average yearly pay for fire dispatcher in the United States is $56,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $66,500.00 per year, depending on experience, location, and employer.

What are fire dispatchers?

Fire dispatchers are emergency service professionals who receive and process calls related to fires, medical emergencies, and other incidents requiring fire department response. They gather critical information from callers, determine the nature and location of the emergency, and dispatch the appropriate fire and emergency personnel to the scene. Fire dispatchers also provide instructions to callers and maintain communication with responding units to ensure a coordinated and efficient response. Their role is essential in ensuring public safety and effective emergency management.

Is being a fire dispatcher hard?

Fire dispatchers coordinate emergency responses by answering calls, dispatching personnel, and providing critical information. The job requires strong communication skills, the ability to handle stressful situations, and often involves shift work, including nights and weekends. It can be demanding due to the high-pressure environment and the need for quick decision-making.

Is it hard to become an emergency dispatcher?

Becoming a fire dispatcher typically requires completing a training program, passing a written exam, and obtaining certification, which can vary in difficulty depending on the individual's skills and experience. Strong communication skills, the ability to stay calm under pressure, and familiarity with emergency response protocols are important for success in this role.

What are some common challenges faced by Fire Dispatchers during emergency situations?

Fire Dispatchers often work in high-pressure environments where they must quickly gather accurate information and dispatch the appropriate resources, all while remaining calm and composed. One common challenge is managing multiple emergencies simultaneously, which requires strong multitasking and prioritization skills. Dispatchers also need to communicate clearly with both callers in distress and first responders, ensuring that instructions are understood and followed. Additionally, coping with the emotional impact of distressing calls can be a significant challenge, but most agencies provide support and training to help dispatchers manage stress and maintain their well-being.

What Do Fire Dispatchers Do?

Fire dispatchers play a critical role in the emergency and non-emergency communications for a given city. Working in a call center, a fire dispatcher will receive calls from individuals, through 911 or a direct phone number. The dispatcher will be responsible for listening to the details and coordinate the appropriate services necessary to help the caller. Along with fire departments, dispatchers may often work with emergency medical services (EMS) and other public safety services. These calls can be for critical and life-threatening situations which will require the fire dispatcher to remain calm and gather the necessary information to get the right help to the right location.

What do firefighter dispatchers do?

Firefighter dispatchers, also known as emergency dispatchers or 911 operators, are responsible for receiving emergency calls, gathering essential information, and dispatching fire crews and equipment to the scene. They monitor ongoing incidents, provide instructions to callers, and coordinate communication between emergency responders using radio systems. Strong communication skills, quick decision-making, and knowledge of emergency protocols are essential for this role.

What are the key skills and qualifications needed to thrive as a Fire Dispatcher, and why are they important?

To excel as a Fire Dispatcher, you need strong decision-making skills, attention to detail, and typically a high school diploma or equivalent, with some roles requiring certification in emergency dispatching. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication equipment, and emergency protocols is crucial. Excellent communication, composure under pressure, and the ability to multitask help set top performers apart in this role. These competencies ensure rapid, accurate response to emergencies, directly impacting public safety and the effectiveness of fire services.

How much is a 911 dispatcher paid?

The average salary for a 911 dispatcher varies by location and experience but typically ranges from $35,000 to $55,000 annually. Entry-level dispatchers may start at lower wages, while experienced professionals or those in high-demand areas can earn higher pay, often supplemented with shift differentials and benefits.

What is the difference between Fire Dispatcher vs Emergency Communications Officer?

AspectFire DispatcherEmergency Communications Officer
CertificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certifications
Work EnvironmentDispatch centers, emergency call roomsDispatch centers, emergency call rooms
Industry UsageFire departments, emergency servicesPublic safety agencies, emergency services
Job FocusCoordinate fire response, dispatch fire unitsCoordinate various emergency responses, including fire, medical, and police

Both roles involve emergency call handling and dispatching, often requiring similar certifications. However, Fire Dispatchers primarily focus on fire response coordination, while Emergency Communications Officers handle a broader range of emergencies, including medical and police incidents. The roles are integral to public safety and often overlap in work environment and qualifications.

More about Fire Dispatcher jobs
What cities are hiring for Fire Dispatcher jobs? Cities with the most Fire Dispatcher job openings:
What states have the most Fire Dispatcher jobs? States with the most job openings for Fire Dispatcher jobs include:
What job categories do people searching Fire Dispatcher jobs look for? The top searched job categories for Fire Dispatcher jobs are:
What are popular job titles related to Fire Dispatcher jobs? For Fire Dispatcher jobs, the most frequently searched job titles are:
Fire Dispatcher jobs near you
Infographic showing various Fire Dispatcher job openings in the United States as of July 2026, with employment types broken down into 6% As Needed, 87% Full Time, 6% Part Time, and 1% Contract. Highlights an 93% Physical, and 7% Remote job distribution, with an average salary of $56,370 per year, or $27.1 per hour.
Telecommunications Officer - 911 Police/Fire Dispatcher

Telecommunications Officer - 911 Police/Fire Dispatcher

The City of Live Oak

Live Oak, TX • On-site

$52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Telecommunications Officer - 911 Police/Fire Dispatcher
Position Summary
Under the general direction of the Police Chief, provides front line contact for citizens needing emergency and non-emergency services by screening incoming calls, gathering crucial information, transferring calls when necessary, coordinating with first responder public safety personnel, and providing continuous communications with those in the field.
Job Responsibilities
Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:
  • Answers and routes calls by answering both emergency and non-emergency calls; documents and organizes vital information in order to enter a call for service; prepares Officers for arrival on-scene by providing incoming information including but not limited to location, condition, name, and descriptions of victims and suspects; transfers calls to other agencies or departments as appropriate.
  • Enters stolen property, missing persons, protective orders, and out-of-state checks; runs complete criminal histories; monitors all incoming administrative messages from surrounding districts; and removes located stolen property and missing persons.
  • Tests and maintains all technology required to perform daily tasks; notifies appropriate supervisors and vendors of system issues.
  • Attends training and accreditation to maintain all required certifications and licensing; attends and participates in various meetings.
  • Performs other duties as required or assigned.

Job Requirements
Knowledge of -
  • Local street names, businesses, landmarks, and geography.
  • Pertinent Federal, State, and local laws, codes, and safety regulations.
  • TCIC/NCIC, CJIS, TCOLE, and APCO/NENA manuals.
  • Customer service principles, practices, and etiquette.
  • Record keeping, report preparation, filing methods, and records.
  • Pertinent policies and procedures for Police and Fire.
  • General office policies and procedures; computers and general office equipment.

Skill in -
  • Typing and entering data with speed and accuracy.
  • Maintaining composure in stressful situations.
  • Operating a multiline phone system and radios.
  • Organizing work and setting priorities to meet deadlines.
  • Preparing accurate reports and statements.
  • Establishing and maintaining strong working relationships.
  • Operating a computer and related software, fax and copy machines, headsets, radios, and 911 and administration lines.

Education and Experience:
High school diploma or GED equivalent and one (1) year of experience in a high-volume customer service call center; OR an equivalent combination of education, training, and experience.
Licenses, Certifications, and Equipment:
Must possess a Basic Telecommunications certification or obtain information within one (1) year of hire.
Must possess Texas Law Enforcement Telecommunication System (TLETS) and Texas Crime Information Center/ National Crime Information Center (TCIC/NCIC) Terminal Operator certification or obtain certification within six (6) months of hire.
Must successfully complete Federal Emergency Management Agency (FEMA) National Incident Management System (NIMS) training courses within six (6) months of hire.
CPR/TCPR Certification or obtain certification within six (6) months of hire.
Valid state driver's license.
Work is performed in a high-volume call center. Operates, multiline phone system, radios, and standard office equipment such as personal computer and related software, fax machine, and copy machine. Incumbent is required to sit for long periods of time with minimal to no breaks.
Starting Salary:
$52,438 Annually. Step increase after successful six-month probation. Annual step increases.
Benefits:
Education Assistance, Annual Step Increases, Certification Pay up to $150 per month, Paid Vacation, Sick Leave, (12) Holidays, (1) Floating Holiday and Longevity Day, Health, Dental (DHMO Plan) and Basic Life, LTD & AD&D paid at 100% for employee along with 45% dependent coverage. Voluntary plans Vision, Additional Life/AD&D, STD and FSA. Retirement Plan - Texas Municipal Retirement System (TMRS) the City matches two to one. An employee becomes vested with the City at five years unless eligible for prior year service credit.
Closing Date:
Open until filled

Apply