Fire Department Secretary Jobs (NOW HIRING)

Full-time position available with the Fire Department, Finance Division
Salary Range: $22.61-$34.48/hour
Work Location: 6750 Eastwood Trafficway
Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.
Application Deadline Date: August 28, 2026

The Kansas City Fire Department (KCFD) is one of the largest and busiest fire departments in the Midwest, providing comprehensive all-hazards emergency response services to more than 510,000 residents across 319 square miles. Operating from 35 firehouses, including a specialized Aircraft Rescue and Fire Fighting (ARFF) station at Kansas City International Airport, KCFD responds to approximately 140,000 incidents annually, including fire suppression, emergency medical services, hazardous materials incidents, technical rescue, and disaster response.

Guided by a commitment to integrity, compassion, professionalism, and service, KCFD's mission is to protect lives, property, and the environment while enhancing the quality of life for the community we serve. Beyond emergency response, the department is dedicated to public education, community risk reduction, employee development, and building strong partnerships throughout Kansas City.

Whether serving on the front lines or in a support role, every member of KCFD contributes to a mission-driven organization focused on making a difference in the lives of those we serve every day. KCFD offers employees the opportunity to be part of a respected public safety organization committed to excellence, innovation, and service to the community.

Click here for more about KCFD

What You'll Do:

• Creates and submits claims to insurance companies and patients.
• Verifies patient insurance coverage and eligibility.
• Monitors claim status, investigate denials, and perform timely appeals.
• Posts payments, reconcile accounts, and generate patient statements.
• Communicates with patients, providers, and insurance representatives regarding billing issues and pre-authorizations
• Utilizes ability to interpret ambulance patient care reports (ePCR), and understanding of healthcare privacy regulations, including HIPAA.

REQUIRES:

• High school graduation or GED
• 4 years of public or private sector experience in Medical and Medicaid Medical Billing
• OR 4 years of customer service experience.
• May be required to obtain a Coding Specialist Certificate or an Ambulance Coder Certification

Military veterans encouraged to apply

Why You'll Love Working with Us Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidayswith accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Lifes Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expensesinvest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the Citys Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.

Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org.

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during wartime and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code 4211).