1

Financial Ombudsman Jobs (NOW HIRING)

Explains financial contract to clients. * Verifies insurance coverage and obtains documentation of ... Provide referrals to any applicable office of health insurance consumer assistance or ombudsman ...

Benefits Specialist

Cleveland, OH ยท On-site

$15.85 - $17.51/hr

Explains financial contract to clients. * Verifies insurance coverage and obtains documentation of ... Provide referrals to any applicable office of health insurance consumer assistance or ombudsman ...

Explains financial contract to clients. * Verifies insurance coverage and obtains documentation of ... Provide referrals to any applicable office of health insurance consumer assistance or ombudsman ...

Explains financial contract to clients. * Verifies insurance coverage and obtains documentation of ... Provide referrals to any applicable office of health insurance consumer assistance or ombudsman ...

Social Worker

Horseheads, NY ยท On-site

$22 - $26/hr

... Ombudsman program. * Provide support and referral to residents, families and designated representatives regarding financial and administrative needs, as well as insurance navigation. * Work ...

Social Worker

Horseheads, NY ยท On-site

$22 - $26/hr

... Ombudsman program. * Provide support and referral to residents, families and designated representatives regarding financial and administrative needs, as well as insurance navigation. * Work ...

... Ombudsman program. * Provide support and referral to residents, families and designated representatives regarding financial and administrative needs, as well as insurance navigation. * Work ...

... ombudsman. * Assist residents and families with access to community resources, financial resources, counseling services, and other support systems. * Promote resident rights, dignity, and quality of ...

next page

Showing results 1-20

People also search for

Financial Ombudsman information

See salary details

$46K

$137.2K

$192.5K

How much do financial ombudsman jobs pay per year?

As of Jun 10, 2026, the average yearly pay for financial ombudsman in the United States is $137,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $153,500.00 per year, depending on experience, location, and employer.

What qualifications does an ombudsman need?

A financial ombudsman typically needs a background in finance, law, or consumer protection, along with strong communication and dispute resolution skills. Relevant experience in financial services or regulatory environments is often required, and some roles may prefer professional certifications such as the Certified Financial Services Auditor (CFSA) or similar credentials.

What are some common challenges faced by Financial Ombudsmen when handling disputes between consumers and financial institutions?

Financial Ombudsmen often encounter complex cases that require balancing impartiality with empathy for both parties. One of the main challenges is navigating intricate financial products and regulatory requirements while ensuring clear communication of decisions to non-expert consumers. Additionally, caseloads can be high, and some disputes may involve emotionally charged situations, requiring strong conflict resolution and time management skills. Collaborating closely with legal teams and industry experts is also essential to deliver fair and timely outcomes.

Is being an ombudsman a good job?

A financial ombudsman is a role that involves resolving disputes between consumers and financial institutions, requiring strong communication and analytical skills. It can be a stable career with opportunities for advancement and often involves working in a regulated environment. Job satisfaction depends on individual interests in dispute resolution and financial services.

What are Financial Ombudsman?

A Financial Ombudsman is an independent official who helps resolve disputes between consumers and financial service providers, such as banks or insurance companies. They provide a free, impartial, and confidential service to investigate complaints when a resolution cannot be reached directly with the financial firm. The ombudsman reviews evidence from both parties and makes decisions that are fair and binding on the financial institution if the consumer accepts the decision. This service is designed to ensure consumers have access to justice without needing to go to court.

How do you get a job as an ombudsman?

To become a financial ombudsman, candidates typically need a background in finance, law, or consumer protection, along with experience in dispute resolution or customer service. Relevant skills include strong communication, analytical thinking, and knowledge of financial regulations. Many roles require a bachelor's degree, and some positions may prefer or require professional certifications or legal qualifications.

What is the difference between Financial Ombudsman vs Financial Advisor?

AspectFinancial OmbudsmanFinancial Advisor
CredentialsTypically no formal certifications required, but knowledge of financial regulations helpsCertifications like CFP, CFA, or similar are often required
Work EnvironmentInvestigates complaints, works in dispute resolution settingsProvides personalized financial planning and investment advice
Employer & Industry UsageGovernment or independent agencies handling consumer complaintsFinancial firms, banks, or independent advisory firms

The main difference is that a Financial Ombudsman resolves disputes between consumers and financial service providers, focusing on complaint investigation and resolution. In contrast, a Financial Advisor provides tailored financial advice and planning services to clients. While the Ombudsman role involves dispute resolution without providing financial advice, the Advisor actively guides clients on investments, savings, and financial strategies.

How do I become a complaints investigator?

To become a complaints investigator, typically you need a background in finance, customer service, or law, along with strong communication and analytical skills. Relevant qualifications may include a degree or certification in dispute resolution, consumer rights, or financial services, and experience in investigating complaints or handling disputes is often preferred.

What are the key skills and qualifications needed to thrive as a Financial Ombudsman, and why are they important?

To thrive as a Financial Ombudsman, you need expertise in financial services, strong analytical skills, and a relevant degree or professional qualification such as law or finance. Familiarity with dispute resolution platforms, regulatory frameworks, and case management systems is typically required. Exceptional communication, impartiality, and negotiation skills are crucial for building trust and resolving complex disputes between consumers and financial institutions. These competencies ensure fair, efficient resolutions and uphold public confidence in the financial system.
More about Financial Ombudsman jobs
What cities are hiring for Financial Ombudsman jobs? Cities with the most Financial Ombudsman job openings:
What states have the most Financial Ombudsman jobs? States with the most job openings for Financial Ombudsman jobs include:
What job categories do people searching Financial Ombudsman jobs look for? The top searched job categories for Financial Ombudsman jobs are:
Infographic showing various Financial Ombudsman job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $137,178 per year, or $66 per hour.
Program Analyst 3

$5K - $9K/mo

Full-time

Posted 6 days ago


Job description

Initial Posting Date:

06/04/2026

Application Deadline:

06/18/2026

Agency:

Long Term Care Ombudsman

Salary Range:

$5,984 - $9,190

Position Type:

Employee

Position Title:

Program Analyst 3

Job Description:

Opportunity Awaits, Apply Today! Deputy Public Guardian (Program Analyst 3)

As a Deputy Public Guardian, you will work with officials across many of Oregon's state agencies, counties, and local programswhile providingprofessionalservices. You will serve as a statutorily authorized, court-appointed public guardian for adults who have been judicially determined incapable of making decisions about their person, personal and/or financial affairs and are at significant risk for abuse, neglect, or self-neglect. This essential work includes:

  • Direct provision of ongoing guardianship services to OPGC clients.

  • Investigate the need for guardianship.

  • Preparation of petitions and motions.

  • Provide guidance and recommendation on any necessary course of action.

  • Testify in proceedings.

  • Develop, coordinate, and refine public guardianship services.

About Us


We're a mission-driven agency with three unique programs working together to support Oregonians in need. Our programs include the Long-Term Care Ombudsman, the Oregon Public Guardian, and the Residential Facilities Ombudsman. Together, we work to protect rights, promote independence, and improve the quality of life for people in long-term care, residential facilities, and those with decisional limitations.

  • The Oregon Public Guardian (OPG) program is a statewide service acting as a guardian of last resort for adults with complex needs and no one to support their decision-making. Our goal is to ensure safety, dignity, and a fulfilling life for every person we serve. Through partnerships with local and state organizations, we provide vital guardianship services and work to expand accessible support across Oregon, always striving for the least restrictive options for our clients. Join us in making a difference!

A full example of the position duties, details, and working conditions is located here.

What We Are Looking For

Minimum Qualifications:

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a related degree; plus, four years' experience coordinating, administering, or working at an advanced level within a social service environment; OR,

A combination of experience or education equivalent to seven years of experience coordinating or administering a social service program or working at an advanced level within a social service environment.

Special Qualifications:

  • You are required to possessa valid driver's license issued by your state of residence.

  • Continued employment is contingent upon the successful applicant becoming a certified guardian by the Center for Guardianship Certification ( https://guardianshipcert.org/ ) within six months of hire.

Desired Attributes:

  • Professional experience working with and providing advocacy for individuals experiencing cognitive deficits.

  • Demonstrated ability to handle a challenging and varied caseload.

  • Professional experience maintaining confidentiality, and exercising excellent judgment, tact, discretion.

  • Ability to analyze information and utilize the findings to create reports, plans of action, and provide guidance to others.

  • Direct experience with the provision of guardian, fiduciary, or other substitute decision making services; or working within a guardianship/conservatorship program.

  • Demonstratedexperience providing consultation or technicalassistance efficientlyto a variety of audiences with differing levels of understanding.

Preference may be given to applicants with any of the following:

A current and validcertification issued by the National Center for Guardianship Certification.

Experience working with and providing advocacy for individuals with diminished decision-making capacity.

Professional background and experience in finance, social services, or as a licensed Social Worker.

How to Apply

  • Click on the "Apply" link above to complete your online application and submit by the posted closing date and time. For step-by-step instructions click apply to work for the state or current state employee.

  • The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum qualifications and desired skills and attributes listed above.

  • The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

  • Complete any supplemental questions through Workday.

  • Attach your current resume (Workday job history may substitute for a resume).

  • Attach a Cover Letter of no more than two pages detailing how you meet the desired attributes. Failure to attach the cover letter will result in your application being removed from further consideration. Your cover letter and resume or Workday job history will be reviewed by the hiring manager to determine if you will move forward in the interview process.

  • Be sure to check Workday and your email for additional tasks and updates. After hitting submit there may be additional required tasks for you to complete prior to the announcement closing. Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline.

  • Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources. Be sure to submit your documentation prior to the close date of this posting in order to have the preference considered.

  • Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. If you have questions about the announcement, or need an alternate format to apply, please contact the Recruiter, Lourdes San Juan, lourdes.a.sanjuan@das.oregon.gov, Phone (text friendly): 971-453-2829.

Benefits of Joining Our Team


This is the opportunity you have been looking for! The OPG program directly serves and supports highly vulnerable adults that would be at high risk of serious harm or death without the services of a guardian, and no one else is able to serve in that role. We welcome you to visit the Oregon Public Guardian Program website to learn more about us and the role we play in supporting Oregonians across the state.

Benefits include:

  • Work/life balance, 11 paid holidays a year, and a competitive benefits package.

  • Advancement and learning opportunities that will help grow your career with the State of Oregon.

  • Get There - Oregon's easy-to-use carpool matching tool and trip planner.


Additional Details

  • This announcement is for 1 full-time, permanent, American Federations of State, County, and Municipal Employees (AFSCME) represented, Program Analyst 3 position.

  • This position will be working in the greater Portland area.

  • This position is hybrid.

  • Employee is required to possess and maintain a valid driver's license issued by the state where the employee resides.

  • Finalists will be subject to a computerized criminal history check.Adverse background data may be grounds for immediate disqualification.

  • Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job

Oregon Job Opportunities Webpage | Classification and Compensation | Pay Equity

Come for a job. | Stay for a career. | Make a difference... for a lifetime!

We are an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. We embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.