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Financial Ombudsman Jobs (NOW HIRING)

... Personal Financial Management, Relocation Assistance, Transition Assistance, Employment Assistance, Family Emergency Response, Ombudsman Program, and Exceptional Family Member Program. OR A ...

Explains financial contract to clients. * Verifies insurance coverage and obtains documentation of ... Provide referrals to any applicable office of health insurance consumer assistance or ombudsman ...

Benefits Specialist

Cleveland, OH ยท On-site

$15.85 - $17.51/hr

Explains financial contract to clients. * Verifies insurance coverage and obtains documentation of ... Provide referrals to any applicable office of health insurance consumer assistance or ombudsman ...

Explains financial contract to clients. * Verifies insurance coverage and obtains documentation of ... Provide referrals to any applicable office of health insurance consumer assistance or ombudsman ...

Program Analyst 2

Harrisburg, PA ยท On-site

$60K - $92K/yr

... Ombudsman * Outreach Materials: Help develop and update publications, videos, handouts, and annual reports for the Small Business Environmental Assistance Program (SBEAP) * Financial Analysis:

Explains financial contract to clients. * Verifies insurance coverage and obtains documentation of ... Provide referrals to any applicable office of health insurance consumer assistance or ombudsman ...

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Financial Ombudsman information

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$46K

$137.2K

$192.5K

How much do financial ombudsman jobs pay per year?

As of Aug 20, 2026, the average yearly pay for financial ombudsman in the United States is $137,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $153,500.00 per year, depending on experience, location, and employer.

What is a financial ombudsman?

A Financial Ombudsman is an independent official who helps resolve disputes between consumers and financial service providers, such as banks or insurance companies. They provide a free, impartial, and confidential service to investigate complaints when a resolution cannot be reached directly with the financial firm. The ombudsman reviews evidence from both parties and makes decisions that are fair and binding on the financial institution if the consumer accepts the decision. This service is designed to ensure consumers have access to justice without needing to go to court.

What are the key skills and qualifications needed to thrive as a financial ombudsman?

To thrive as a Financial Ombudsman, you need expertise in financial services, strong analytical skills, and a relevant degree or professional qualification such as law or finance. Familiarity with dispute resolution platforms, regulatory frameworks, and case management systems is typically required. Exceptional communication, impartiality, and negotiation skills are crucial for building trust and resolving complex disputes between consumers and financial institutions. These competencies ensure fair, efficient resolutions and uphold public confidence in the financial system.

What are some common challenges faced by financial ombudsmen when handling disputes between consumers and financial institutions?

Financial Ombudsmen often encounter complex cases that require balancing impartiality with empathy for both parties. One of the main challenges is navigating intricate financial products and regulatory requirements while ensuring clear communication of decisions to non-expert consumers. Additionally, caseloads can be high, and some disputes may involve emotionally charged situations, requiring strong conflict resolution and time management skills. Collaborating closely with legal teams and industry experts is also essential to deliver fair and timely outcomes.

What is the difference between Financial Ombudsman vs Financial Advisor?

AspectFinancial OmbudsmanFinancial Advisor
CredentialsTypically no formal certifications required, but knowledge of financial regulations helpsCertifications like CFP, CFA, or similar are often required
Work EnvironmentInvestigates complaints, works in dispute resolution settingsProvides personalized financial planning and investment advice
Employer & Industry UsageGovernment or independent agencies handling consumer complaintsFinancial firms, banks, or independent advisory firms

The main difference is that a Financial Ombudsman resolves disputes between consumers and financial service providers, focusing on complaint investigation and resolution. In contrast, a Financial Advisor provides tailored financial advice and planning services to clients. While the Ombudsman role involves dispute resolution without providing financial advice, the Advisor actively guides clients on investments, savings, and financial strategies.

Do financial ombudsmen get paid in the United States?

Financial ombudsmen in the United States are typically employed by government agencies or private organizations and receive a salary for their work. Compensation varies depending on the employer, experience, and location, but they are generally paid professionals with regular wages. Many roles also require knowledge of financial regulations and dispute resolution skills.

How to work as a financial ombudsman?

To work as a financial ombudsman, candidates typically need a background in finance, law, or consumer protection, along with strong communication and dispute resolution skills. Relevant experience in financial services or regulatory agencies is often required, and some roles may require professional certifications. The job involves investigating complaints, mediating between consumers and financial institutions, and ensuring fair resolution of disputes.

Is being a financial ombudsman a good job?

A financial ombudsman investigates and resolves complaints between consumers and financial institutions, often requiring strong communication, analytical skills, and knowledge of financial regulations. The role offers a stable career with opportunities for advancement and typically involves working in an office environment with standard working hours. Job satisfaction depends on individual interests in dispute resolution and financial services.
More about Financial Ombudsman jobs

What states have the most Financial Ombudsman jobs?

States with the most job openings for Financial Ombudsman jobs include:

What job categories do people searching Financial Ombudsman jobs look for?

The top searched job categories for Financial Ombudsman jobs are:

Infographic showing various Financial Ombudsman job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $137,178 per year, or $66 per hour.

Prolec Compliance & Cultural Integration Lead

A01098 GE Vernova International LLC

Shreveport, LA โ€ข On-site

$90 - $120/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New


Job description

Job Description Summary

The Prolec Compliance & Cultural Integration Lead is responsible for driving cultural integration, supporting the onsite rollโ€‘out of open reporting, and fostering a respectful workplace across Prolecโ€™s US, Mexico and Brazil operations in coordination with the Ombuds leader, Compliance leader, and Prolec HR and Change Management teams. Based in the US, this role is critical in a postโ€‘acquisition integration environment. The role combines handsโ€‘on cultureโ€‘building with stakeholder engagement, acting as a trusted advisor to business leaders while embedding a strong culture of integrity and open communication across the organization.

Postโ€‘Acquisition Integration
  • Lead cultural integration efforts for Prolec into GE Vernovaโ€™s enterprise compliance and integrity framework.
  • Align local processes, systems, and reporting with global standards and timelines.
  • Identify and close gaps between legacy and GE Vernova compliance practices.
Advisory & Business Partnership
  • Serve as a primary compliance and culture contact for Prolec business teams in United States sites.
  • Provide guidance on open reporting concerns and processes, respectful workplace issues and cultural matters, and integrationโ€‘related compliance questions.
  • Build trusted relationships with commercial, finance, HR, legal, and operational teams.
Cultural Integration & Respectful Workplace
  • Drive cultural integration of Prolec operations into GE Vernovaโ€™s values, standards, and ways of working.
  • Foster a respectful workplace environment in coordination with Ombuds leader, Compliance leader, and Prolec HR and change management teams.
  • Embed GE Vernovaโ€™s cultural expectations and integrity principles into dayโ€‘toโ€‘day operations.
Compliance Culture & Training
  • Drive a culture of integrity and open communication through training, engagement, and leadership partnership.
  • Deliver open reporting and respectful workplace training tailored to local employees and business context.
  • Partner with leadership to reinforce toneโ€‘fromโ€‘theโ€‘top and toneโ€‘inโ€‘theโ€‘middle.
Collaboration & Capability Building
  • Partner with GE Vernova Ombuds, Compliance, and Electrification teams to ensure alignment on open reporting and respectful workplace initiatives.
  • Share best practices and drive consistency across global operations.
  • Support development of local compliance champions and strengthen compliance capabilities.
Open Reporting Rollโ€‘Out & Training
  • Support the onsite rollโ€‘out of GE Vernovaโ€™s open reporting program across Prolec operations.
  • Assist in developing and delivering training on open reporting channels, processes, and nonโ€‘retaliation expectations.
Investigations & Issue Management
  • Support compliance investigations and concerns reporting processes as required by Investigation COE.
  • Coordinate with Legal, HR, and GE Vernova compliance teams on case handling and resolution.
  • Ensure timely and appropriate followโ€‘up on corrective actions.
What Success Looks Like
  • Effective rollโ€‘out of open reporting and respectful workplace programs across Prolec.
  • Strong alignment with GE Vernova compliance standards within integration timelines.
  • Increased compliance awareness and engagement across the local workforce.
  • Measurable improvement in employee engagement and trust in open reporting channels.
  • Clear, consistent reporting of compliance metrics and risk insights.
  • Trusted partnership with business leaders and functional teams.
Required Qualifications
  • Bachelorโ€™s degree in Law, Business, or a related field.
  • 5+ years of experience in Compliance, Legal, Ethics, or Risk.
  • Experience in cultural integration, compliance program buildโ€‘out, or postโ€‘acquisition environments.
  • Fully fluent in English (written and spoken); Portuguese or Spanish is a plus.
  • Strong stakeholder engagement skills with the ability to influence across functions.
  • Solid understanding of DOJ guidelines for compliance professionals and effective compliance program design.
Desired Characteristics
  • Demonstrated experience in integration, culture building, and compliance in accordance with DOJ guidelines.
  • Proven ability to drive cultural change and build trust across diverse teams in a postโ€‘acquisition environment.
  • Ability to manage multiple priorities and work independently while knowing when toescalate.
  • Collaborative approach with strong focus on practical, businessโ€‘aligned solutions and respectful workplace outcomes.
Additional Information

Location: Shreveport, Louisiana, USA (preferred)

Travel: Approximately 10โ€“20% (domestic and occasional international to Prolec sites)

Prior experience within GE Vernova, legacy GE, or a comparable multinational environment is a plus.

Relocation Assistance Provided: No

Benefits

The Company pays a geographic differential of 110%, 120%, or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidateโ€™s experience, education, and skill set.

Bonus: discretionary annual bonus.

Health, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurseโ€‘based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.

Retirement benefits include the GE Vernova Retirement Savings Plan, a taxโ€‘advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants.

Other benefits: tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

Equal Opportunity Employer

GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

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