ZipRecruiter

Log In

1

Surrogacy Agency Jobs (NOW HIRING)

Family Inceptions

Surrogacy Case Manager

Suwanee, GA · On-site

$55K - $65K/yr

Family Inceptions is an independent surrogacy and egg donation agency headquartered in metro Atlanta, serving intended parents and surrogates across the United States. This role is built for someone ...

New

Family Inceptions

Surrogacy Case Manager

Suwanee, GA · On-site

$55K - $65K/yr

Family Inceptions is an independent surrogacy and egg donation agency headquartered in metro Atlanta, serving intended parents and surrogates across the United States. This role is built for someone ...

New

next page

Showing results 1-20

All JobsSurrogacy Agency Jobs

Surrogacy Agency information

See salary details

$37K

$64.4K

$83.5K

How much do surrogacy agency jobs pay per year?

As of Jul 8, 2026, the average yearly pay for surrogacy agency in the United States is $64,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a Surrogacy Agency job?

A surrogacy agency job involves coordinating and facilitating the surrogacy process for intended parents and surrogates. This includes matching surrogates with parents, managing legal and medical procedures, and providing emotional and logistical support throughout the journey. Agency staff may work as case managers, coordinators, or legal consultants to ensure a smooth and ethical surrogacy experience. Responsibilities vary depending on the role, but communication, organization, and compassion are essential skills in this field.

What are the key skills and qualifications needed to thrive in the Surrogacy Agency position, and why are they important?

To thrive as a Surrogacy Agency professional, you need a thorough understanding of third-party reproduction laws, reproductive health processes, and strong organizational abilities, often supported by a background in social work, counseling, or healthcare administration. Familiarity with client management systems, legal documentation platforms, and compliance tracking tools is essential. Excellent interpersonal skills, empathy, cultural sensitivity, and problem-solving abilities set candidates apart in this field. These competencies are crucial for providing outstanding support and guidance to intended parents and surrogates while maintaining strict confidentiality and legal compliance.

What are some common challenges faced when working in a surrogacy agency, and how are they addressed?

Working in a surrogacy agency often involves navigating complex legal requirements, managing emotional situations, and coordinating multiple parties, including intended parents, surrogates, attorneys, and medical professionals. Professionals in this role must ensure clear communication, provide ongoing emotional support, and address sensitive concerns with empathy and discretion. Agencies typically address these challenges through structured protocols, staff training, and by fostering a collaborative and supportive team environment. This approach helps guarantee smooth operations and positive journeys for everyone involved.

More about Surrogacy Agency jobs
What cities are hiring for Surrogacy Agency jobs? Cities with the most Surrogacy Agency job openings:
What are the most commonly searched types of Surrogacy Agency jobs? The most popular types of Surrogacy Agency jobs are:
What states have the most Surrogacy Agency jobs? States with the most job openings for Surrogacy Agency jobs include:
What job categories do people searching Surrogacy Agency jobs look for? The top searched job categories for Surrogacy Agency jobs are:
Surrogacy Agency jobs near you
Surrogacy Case Manager

Surrogacy Case Manager

Family Inceptions

Suwanee, GA • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Family Inceptions is an independent surrogacy and egg donation agency headquartered in metro Atlanta, serving intended parents and surrogates across the United States. This role is built for someone rare: a former surrogate who went on to build a professional career managing people, deadlines, and details. If that is you, you already understand the weight of this work from the inside, and this is your chance to be the steady hand you had, or wish you had, on your own journey.About the role
We are hiring a Journey Manager to own surrogacy cases from match through postpartum. You will be the primary contact for intended parents and surrogates, coordinate clinic and legal milestones, and provide non-clinical support through the highs and the hard days.What you'll do
Journey Management & Case Coordination
  • Manage surrogacy journeys from initial match through postpartum, serving as the primary point of contact for all parties involved.
  • Coordinate communication and scheduling between intended parents, surrogates, IVF clinics, reproductive attorneys, mental health professionals, and insurance providers.
  • Guide intended parents and surrogates through the match process, setting expectations and supporting alignment from the start.
  • Monitor medical milestones including screening appointments, embryo transfers, pregnancy confirmations, OB appointments, and delivery planning.
  • Track case timelines and ensure all contractual, legal, and medical deadlines are met.
  • Proactively identify risks, delays, or complications and work to resolve or escalate issues before they impact the journey.
  • Coordinate travel logistics when surrogates or intended parents need to be at clinic appointments or delivery locations.
Client Support & Communication
  • Provide consistent, compassionate, non-clinical emotional support and education to intended parents and surrogates throughout the journey.
  • Set clear expectations regarding timelines, medical processes, legal steps, financial responsibilities, and communication norms.
  • Conduct regular check-ins with both intended parents and surrogates to ensure alignment, satisfaction, and emotional well-being.
  • De-escalate conflicts or misunderstandings between intended parents and surrogates with professionalism and care.
  • Serve as a calming, knowledgeable presence during high-stress moments such as failed transfers, pregnancy complications, or delivery changes.
  • Communicate exclusively through company-approved systems.
Documentation & Compliance
  • Maintain accurate, detailed, and up-to-date case records in company systems at every stage of the journey.
  • Ensure all required documents (contracts, medical clearances, insurance confirmations, legal agreements) are collected, filed, and tracked.
  • Follow HIPAA requirements and company confidentiality policies in all communications and record-keeping.
  • Ensure compliance with ethical standards, company protocols, and applicable federal and state law.
  • Prepare case summaries, status reports, and handoff documentation as needed.
Required Qualifications
Please apply only if you meet both of the following requirements.
  • You are an experienced surrogate who has completed at least one surrogacy journey.
  • You have 3+ years of professional experience in another field, such as case management, project management, client services, fertility, adoption, or healthcare.
Who Thrives in This Role
  • You're calm under pressure and the kind of person people trust with hard news.
  • You're detail oriented and meticulous with records, and you never let a deadline slip silently.
  • You work well with all kinds of people, from intended parents under stress to surrogates, attorneys, clinic staff, and insurance providers, and you can adapt your approach to each.
  • You can manage many moving pieces at once, keeping multiple journeys at different stages on track without dropping a thread.
  • You genuinely enjoy people. Most of each day in this role is spent in conversation with intended parents, surrogates, clinics, and attorneys, and that pace energizes you rather than drains you.
What We Offer
  • Salary range: Based on experience
  • Full benefits: medical, dental, vision, life, 401(k) match
  • Paid holidays, paid time off, and sick leave
  • Hybrid schedule preferred, based in metro Atlanta, with flexibility depending on the person; we are open to candidates outside the Atlanta area
How to apply
Please apply only if you meet the required qualifications above; completed surrogate experience is a firm requirement for this role.Equal Opportunity Employer
Family Inceptions, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, disability, genetic information, or any other characteristic protected by law.

Apply