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Financial Ombudsman Jobs in Virginia (NOW HIRING)

Mayvin, Inc

Office Coordinator

Arlington, VA · On-site

$20.50 - $27.50/hr

This position will support the day-to-day operations of the Office of the Ombuds and handle ... Minimum 3 years of experience supporting Senior Level Executives (VP, CFO, COO, President, CEO) * ...

New

Mayvin

Office Coordinator

Arlington, VA · On-site

$70K - $90K/yr

This position will support the day-to-day operations of the Office of the Ombuds and handle ... Minimum 3 years of experience supporting Senior Level Executives (VP, CFO, COO, President, CEO) * ...

New

InnovAge

Social Worker, MSW

Newport News, VA · On-site

$60K - $75K/yr

Reviews participant/family concerns with Ombudsman and escalates facility quality concerns ... Partners with Eligibility Financial Determination teams to educate participants/families on ...

InnovAge

Social Worker, MSW

Newport News, VA · On-site

$60K - $90K/yr

Conducts initial psychosocial assessments (including SLUMS, PHQ-9, housing, food, financial ... Reviews participant/family concerns with Ombudsman and escalates facility quality concerns ...

All JobsFinancial Ombudsman JobsFinancial Ombudsman Jobs in Virginia

Financial Ombudsman information

See Virginia salary details

$45.6K

$136K

$190.8K

How much do financial ombudsman jobs pay per year?

As of Sep 6, 2026, the average yearly pay for financial ombudsman in Virginia is $136,001.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,600.00 and $152,200.00 per year, depending on experience, location, and employer.

What is a financial ombudsman?

A Financial Ombudsman is an independent official who helps resolve disputes between consumers and financial service providers, such as banks or insurance companies. They provide a free, impartial, and confidential service to investigate complaints when a resolution cannot be reached directly with the financial firm. The ombudsman reviews evidence from both parties and makes decisions that are fair and binding on the financial institution if the consumer accepts the decision. This service is designed to ensure consumers have access to justice without needing to go to court.

What are the key skills and qualifications needed to thrive as a financial ombudsman?

To thrive as a Financial Ombudsman, you need expertise in financial services, strong analytical skills, and a relevant degree or professional qualification such as law or finance. Familiarity with dispute resolution platforms, regulatory frameworks, and case management systems is typically required. Exceptional communication, impartiality, and negotiation skills are crucial for building trust and resolving complex disputes between consumers and financial institutions. These competencies ensure fair, efficient resolutions and uphold public confidence in the financial system.

What are some common challenges faced by financial ombudsmen when handling disputes between consumers and financial institutions?

Financial Ombudsmen often encounter complex cases that require balancing impartiality with empathy for both parties. One of the main challenges is navigating intricate financial products and regulatory requirements while ensuring clear communication of decisions to non-expert consumers. Additionally, caseloads can be high, and some disputes may involve emotionally charged situations, requiring strong conflict resolution and time management skills. Collaborating closely with legal teams and industry experts is also essential to deliver fair and timely outcomes.

What is the difference between Financial Ombudsman vs Financial Advisor?

AspectFinancial OmbudsmanFinancial Advisor
CredentialsTypically no formal certifications required, but knowledge of financial regulations helpsCertifications like CFP, CFA, or similar are often required
Work EnvironmentInvestigates complaints, works in dispute resolution settingsProvides personalized financial planning and investment advice
Employer & Industry UsageGovernment or independent agencies handling consumer complaintsFinancial firms, banks, or independent advisory firms

The main difference is that a Financial Ombudsman resolves disputes between consumers and financial service providers, focusing on complaint investigation and resolution. In contrast, a Financial Advisor provides tailored financial advice and planning services to clients. While the Ombudsman role involves dispute resolution without providing financial advice, the Advisor actively guides clients on investments, savings, and financial strategies.

Do financial ombudsmen get paid in the United States?

Financial ombudsmen in the United States are typically employed by government agencies or private organizations and receive a salary for their work. Compensation varies depending on the employer, experience, and location, but they are generally paid professionals with regular wages. Many roles also require knowledge of financial regulations and dispute resolution skills.

How to work as a financial ombudsman?

To work as a financial ombudsman, candidates typically need a background in finance, law, or consumer protection, along with strong communication and dispute resolution skills. Relevant experience in financial services or regulatory agencies is often required, and some roles may require professional certifications. The job involves investigating complaints, mediating between consumers and financial institutions, and ensuring fair resolution of disputes.

Is being a financial ombudsman a good job?

A financial ombudsman investigates and resolves complaints between consumers and financial institutions, often requiring strong communication, analytical skills, and knowledge of financial regulations. The role offers a stable career with opportunities for advancement and typically involves working in an office environment with standard working hours. Job satisfaction depends on individual interests in dispute resolution and financial services.

What are popular job titles related to Financial Ombudsman jobs in Virginia?

For Financial Ombudsman jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Financial Ombudsman jobs in Virginia look for?

The top searched job categories for Financial Ombudsman jobs in Virginia are:

Financial Ombudsman jobs near you
Infographic showing various Financial Ombudsman job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $136,001 per year, or $65.4 per hour.

Office Coordinator

Mayvin, Inc

Arlington, VA • On-site

$20.50 - $27.50/hr

Full-time

Posted 2 days ago

New

Job description

Mayvin is seeking an Office Coordinator to provide professional administrative assistance to Senior Executives, Associate Directors, the Deputy Director, and the Director, supporting the mission of the United States Marshals Service (USMS). This position will support the day-to-day operations of the Office of the Ombuds and handle sensitive and confidential matters with discretion and professionalism.

Must be a U.S. Citizen.

Must be able to undergo and pass a background investigation.

Responsibilities:

  • Provide comprehensive administrative and operational support to the Office of the Ombuds, ensuring the effective, efficient, and professional operation of the office
  • Manage calendars, schedule appointments and meetings, prepare correspondence, and assist with other administrative needs of the office
  • Assist in developing reports, presentations, newsletters, informational materials, and other communications
  • Help coordinate outreach activities, training sessions, briefings, and other educational efforts that promote awareness of Ombuds services
  • Research and analyze policies, procedures, programs, and available resources to provide individuals with accurate information 

Required Qualifications:

  • Bachelor’s degree
  • Minimum 3 years of experience supporting Senior Level Executives (VP, CFO, COO, President, CEO)
  • Strong organizational skills that reflect the ability to seamlessly perform and prioritize multiple tasks with excellent attention to detail
  • Proven ability to handle confidential information with discretion.
  • Proficient in Microsoft Suite and social media

Preferred Qualifications:

  • Previous Government Agency experience

About Mayvin

Mayvin is more than a workplace—it’s a community built on innovation, ingenuity, and impact.  Enjoy outstanding benefits and amenities, a truly supportive work environment, and continuous opportunities for professional growth. Your contributions are recognized and rewarded, and—most importantly—your voice matters. Here, you're treated with the dignity and respect you deserve.

Mayvin is proud to support the national security mission of the United States through exceptional service to the Departments of War, Homeland Security, and Justice. Join us in solving the nation's toughest challenges—because at Mayvin, #PeopleMatter and it's time to #ReimagineYourMission.

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