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Financial Ombudsman Jobs (NOW HIRING)

Rutgers University

Administrative Assistant

Piscataway, NJ · On-site

$54K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Ombuds Office operates under strict principles of confidentiality, neutrality, independence ... conduct, financial aid, residency, registration, withdrawal), laws (e.g., HIPPA, FERPA, Civil ...

Rutgers University

Administrative Assistant

Piscataway, NJ · On-site

$52K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Ombuds Office operates under strict principles of confidentiality, neutrality, independence ... conduct, financial aid, residency, registration, withdrawal), laws (e.g., HIPPA, FERPA, Civil ...

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Financial Ombudsman information

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$46K

$137.2K

$192.5K

How much do financial ombudsman jobs pay per year?

As of Aug 20, 2026, the average yearly pay for financial ombudsman in the United States is $137,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $153,500.00 per year, depending on experience, location, and employer.

What is a financial ombudsman?

A Financial Ombudsman is an independent official who helps resolve disputes between consumers and financial service providers, such as banks or insurance companies. They provide a free, impartial, and confidential service to investigate complaints when a resolution cannot be reached directly with the financial firm. The ombudsman reviews evidence from both parties and makes decisions that are fair and binding on the financial institution if the consumer accepts the decision. This service is designed to ensure consumers have access to justice without needing to go to court.

What are the key skills and qualifications needed to thrive as a financial ombudsman?

To thrive as a Financial Ombudsman, you need expertise in financial services, strong analytical skills, and a relevant degree or professional qualification such as law or finance. Familiarity with dispute resolution platforms, regulatory frameworks, and case management systems is typically required. Exceptional communication, impartiality, and negotiation skills are crucial for building trust and resolving complex disputes between consumers and financial institutions. These competencies ensure fair, efficient resolutions and uphold public confidence in the financial system.

What are some common challenges faced by financial ombudsmen when handling disputes between consumers and financial institutions?

Financial Ombudsmen often encounter complex cases that require balancing impartiality with empathy for both parties. One of the main challenges is navigating intricate financial products and regulatory requirements while ensuring clear communication of decisions to non-expert consumers. Additionally, caseloads can be high, and some disputes may involve emotionally charged situations, requiring strong conflict resolution and time management skills. Collaborating closely with legal teams and industry experts is also essential to deliver fair and timely outcomes.

What is the difference between Financial Ombudsman vs Financial Advisor?

AspectFinancial OmbudsmanFinancial Advisor
CredentialsTypically no formal certifications required, but knowledge of financial regulations helpsCertifications like CFP, CFA, or similar are often required
Work EnvironmentInvestigates complaints, works in dispute resolution settingsProvides personalized financial planning and investment advice
Employer & Industry UsageGovernment or independent agencies handling consumer complaintsFinancial firms, banks, or independent advisory firms

The main difference is that a Financial Ombudsman resolves disputes between consumers and financial service providers, focusing on complaint investigation and resolution. In contrast, a Financial Advisor provides tailored financial advice and planning services to clients. While the Ombudsman role involves dispute resolution without providing financial advice, the Advisor actively guides clients on investments, savings, and financial strategies.

Do financial ombudsmen get paid in the United States?

Financial ombudsmen in the United States are typically employed by government agencies or private organizations and receive a salary for their work. Compensation varies depending on the employer, experience, and location, but they are generally paid professionals with regular wages. Many roles also require knowledge of financial regulations and dispute resolution skills.

How to work as a financial ombudsman?

To work as a financial ombudsman, candidates typically need a background in finance, law, or consumer protection, along with strong communication and dispute resolution skills. Relevant experience in financial services or regulatory agencies is often required, and some roles may require professional certifications. The job involves investigating complaints, mediating between consumers and financial institutions, and ensuring fair resolution of disputes.

Is being a financial ombudsman a good job?

A financial ombudsman investigates and resolves complaints between consumers and financial institutions, often requiring strong communication, analytical skills, and knowledge of financial regulations. The role offers a stable career with opportunities for advancement and typically involves working in an office environment with standard working hours. Job satisfaction depends on individual interests in dispute resolution and financial services.
More about Financial Ombudsman jobs

What states have the most Financial Ombudsman jobs?

States with the most job openings for Financial Ombudsman jobs include:

What job categories do people searching Financial Ombudsman jobs look for?

The top searched job categories for Financial Ombudsman jobs are:

Financial Ombudsman jobs near you
Infographic showing various Financial Ombudsman job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $137,178 per year, or $66 per hour.

Volunteer Ombudsman Coordinator - Vantage Point

CareSouth Carolina

Hartsville, SC

Part-time

Re-posted 21 days ago

CareSouth Carolina rating

7.9

Company rating: 7.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Description

Under the guidance of the State Long Term Care Ombudsman and the Regional Long Term Care Ombudsman and the supervision of the Area Agency on Aging Director and the Finance/Operations Manager, the Volunteer Ombudsman Coordinator recruits and trains Volunteer Friendly Visitors. The Volunteer Ombudsman Coordinator visits residents of long term care and assisted living facilities. The Coordinator along with the Volunteer Friendly Visitors are a resource for improving the quality of life for residents as well as identifying issues and potential problems that can be addressed before intervention is needed by the Long Term Care Ombudsman or other appropriate regulatory agency. Training will be provided by the South Carolina Department on Aging State Ombudsman office. Travel to Columbia is required for training. Travel to facilities in our 6 counties is required. Candidate MUST PASS a test in order to become certified. The duties include the following:

  • Recruiting volunteers (one volunteer per county)
  • Training volunteers
  • Resolve residents' minor concerns
  • Reports complaints to the Regional Long Term Care Ombudsman
  • Provides brochures and written information to residents regarding their rights, advance health care directives, and the role of and contact information for the ombudsman to family, residents and facility staff
  • Answers basic questions regarding RLTCOP
  • Maintains confidentiality at all times
  • Shall be free of any Conflict of Interest

Education and Experience

  • A high school diploma and 3 or more years of experience in the field of health or social services
  • Ability to access training needs and objectives
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • A valid driver's license
  • Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral and diagram or schedule form
  • Ability to work independently and handle problems involving several concrete variables in standardized situations
  • Volunteer Ombudsman Coordinator will be employed by Vantage Point Area Agency on Aging

Hours

Monday - Thursday 10:00 - 3:00 pm and Friday 8:00 am - 1:00 pm. Part-time, 25 hours weekly.

Location

Hartsville, SC

CareSouth Carolina is committed to providing equal employment opportunities to all individuals. We welcome and encourage applications from all qualified individuals, without regard to race, color, age, sex, pregnancy, gender identity or expression, sexual orientation, religion, creed, national origin, ancestry, marital status, citizenship, genetic information, disability, military or veteran status, or any other characteristic protected by law.

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