ZipRecruiter

Log In

1

Field Support Engineer Jobs in Texas (NOW HIRING)

Apple, Inc.

Support Engineer

Austin, TX · On-site

S. degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Preferred Qualifications Experience supporting LLM-powered or agentic AI applications, including ...

Apple

Support Engineer

Austin, TX · On-site

S. degree in Computer Science, Engineering, or a related field, or equivalent practical experience. Preferred Qualifications Experience supporting LLM-powered or agentic AI applications, including ...

Samsung Electronics

Product Support Engineer

Plano, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Field issues support and analysis including travel on-site to customer location to inspect ... Provide engineering support and apply effective root cause analysis and corrective actions for ...

Samsung Semiconductor, Inc.

Product Support Engineer

Plano, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Field issues support and analysis including travel on-site to customer location to inspect ... Provide engineering support and apply effective root cause analysis and corrective actions for ...

Apple

Support Engineer

Austin, TX

$184K - $277K/yr

  • Medical

  • Dental

  • Retirement

Advanced Degree (MS) in Computer Science, Engineering, Data Science, or a related technical field ... Experience supporting data science or analytics workflows, including pipeline failures, data ...

Apple

Support Engineer

Austin, TX

$184K - $277K/yr

  • Medical

  • Dental

  • Retirement

Advanced Degree (MS) in Computer Science, Engineering, Data Science, or a related technical field ... Experience supporting data science or analytics workflows, including pipeline failures, data ...

previous pagenext page

Showing results 21-40

All JobsField Support Engineer JobsField Support Engineer Jobs in Texas

Field Support Engineer information

See Texas salary details

$9

$27

$48

How much do field support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for field support engineer in Texas is $27.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $34.04 per hour, depending on experience, location, and employer.

What is a field support engineer?

Field Support Engineers are technical professionals who provide on-site and remote support for hardware, software, or technical systems. They troubleshoot issues, perform installations, conduct maintenance, and ensure that equipment operates efficiently. Field Support Engineers often interact directly with customers to resolve technical problems, train users, and implement solutions. Their role is essential in industries where timely technical support and system uptime are critical. Strong communication skills, technical expertise, and the ability to travel to client sites are key requirements for this job.

What is the difference between Field Support Engineer vs Network Support Technician?

AspectField Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA A+, Network+, Cisco CCNA
Work EnvironmentOn-site client locations, data centers, officesData centers, server rooms, client sites
Industry UsageIT, telecommunications, manufacturingIT, telecommunications, service providers
Job FocusHardware, software troubleshooting, system setupNetwork configuration, troubleshooting, maintenance

Both roles require similar certifications and often work in similar environments within the IT industry. However, a Field Support Engineer typically handles a broader range of hardware and software issues on-site, while a Network Support Technician specializes in network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a field support engineer, and why are they important?

To thrive as a Field Support Engineer, you need a solid background in electronics, IT, or engineering, often supported by a relevant bachelor's degree or technical certification. Familiarity with diagnostic tools, network systems, and remote troubleshooting platforms is typically required. Strong problem-solving abilities, customer service orientation, and effective communication skills set exceptional candidates apart. These skills ensure timely resolution of technical issues, high customer satisfaction, and reliable system performance in diverse field environments.

What are some common challenges faced by field support engineers, and how can they prepare for them?

Field Support Engineers often encounter challenges such as troubleshooting complex technical issues on-site, adapting to diverse customer environments, and managing time effectively when handling multiple service requests. Being well-prepared with up-to-date technical knowledge, strong problem-solving skills, and excellent communication abilities can help overcome these challenges. Additionally, maintaining flexibility and a customer-focused attitude ensures successful resolutions and positive client relationships.

What does a field support engineer do?

A field support engineer works directly with customers to answer technical questions about the products or services that a company offers and solve any related issues. As a field support engineer, you most often work in technical or electronics fields or the software industry. For that reason, your specific job duties vary but typically include researching technical issues for a customer, filing reports on technical incidents, and following up on customer questions. The qualifications for this career include a bachelor's degree in electronics, IT, or software. Because you interact with customers both on the phone and in-person, you also need strong communication skills and hands-on experience working with the products in your industry.

More about Field Support Engineer jobs

What are popular job titles related to Field Support Engineer jobs in Texas?

For Field Support Engineer jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Field Support Engineer jobs in Texas look for?

The top searched job categories for Field Support Engineer jobs in Texas are:

What are popular job titles related to Field Support Engineer jobs in TX?

For Field Support Engineer jobs in TX, the most frequently searched job titles are:

Field Support Engineer jobs near you
Infographic showing various Field Support Engineer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,438 per year, or $27.1 per hour.

Field Services Support Engineer, Comanche Peak

Vst

Glen Rose, TX • On-site

Full-time

Re-posted 18 hours ago

Job description

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.

Job Summary

Overview:
The Field Services Support Engineer will assist clients by providing outstanding customer service for all End User Services. These team members will need to be highly energetic and personable, ready to solve the IT challenges, one problem at a time. Every business relies on IT systems in order to serve their customers, and by helping mentor, guide, and resolve daily issues. The Field Services Support Engineer will be located in our Comanche Peak facility and will need to service site specific requirements.

Job Description

Overview:

The Field Services Support Engineer will assist clients by providing outstanding customer service for all End User Services. These team members will need to be highly energetic and personable, ready to solve the IT challenges, one problem at a time. Every business relies on IT systems in order to serve their customers, and by helping mentor, guide, and resolve daily issues. The Field Services Support Engineer will be located in our Comanche Peak facility to service site specific requirements.

Responsibilities:

  • Manage technical support incidents, provide functional support and assistance to a local and remote user base, following specific processes and guidelines to ensure that tasks are completed consistently and efficiently
  • Receive and respond to user inquiries, requests, and escalations via telephone, email, instant message, and case tracking system professionally with speed, accuracy and proficiency
  • Drive to remote locations to support the site by installing servers, networking equipment, and fulfill site specific technology needs
  • Participate in a weekly Genius Bar / Depot Support team that provides local and remote break-fix solutions to the Enterprise
  • Document activities and resolutions in ITSM solution
  • Monitor ticketing system and email for notification and internal assistance requests
  • Troubleshoot and resolve problems to satisfy requests
  • Complete any necessary research and on the job training to resolve incidents in a timely and efficient manner
  • Participate in regular quarterly training courses
  • Follow up on open tickets to ensure proper response and satisfactory resolution, keep detail oriented documents regarding problems and solutions, and keep the customer updated of the status and resolution times
  • Support maintenance of servers, and other devices when requested
  • Log all incoming requests in the incident tracking system and document all actions, to include all follow up conversations, troubleshooting steps, and resolution
  • Improve knowledge of, and ability to operate, all technical support tools and technologies
  • Provide end user training in small group sessions as well as perform new employee mentoring
  • Participate and/or Lead in supporting IT requirements for events such as large conference/departmental meetings or company town halls
  • Contribute technical solutions to the IT Knowledge Base
  • Participate in projects and initiatives as directed by leadership

Requirements:

  • Experienced gained through college degree programs and/or certifications in Information Systems, or equivalent experience
  • 3 years of hardware or software support experience in a large enterprise desired
  • Knowledge of PC/MAC hardware, software, networking, Active Directory system administration tasks, and mobile devices
  • Basic to Intermediate knowledge or a scripting language, like power-shell.
  • Knowledge of Microsoft Windows 10, Office 2016, mobile devices, imaging tools, software distribution tools (SCCM)
  • Intermediate knowledge of Microsoft Windows 10 to Server 2012 R2
  • Experience working with IP networking and networking protocols
  • Experience supporting end user workstations
  • Strong Analytical, troubleshooting and problem solving skills

Job Family

Information Technology

Company

Vistra Corporate Services Company

Locations

Glen Rose, Texas
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email usatassistance@vistraenergy.comtomake a request.

Apply