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Field Service Engineer Jobs in Indiana (NOW HIRING)

Sharedlabs Inc

Lead Field Service Engineer

Elkhart, IN · On-site

$50/hr

Setting up, fine tuning, programming additional logic, and performing F.A.T's on each new project * Responding to customers service calls & maintenance promptly and effectively * Automating ...

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Field Service Engineer information

See Indiana salary details

$34.7K

$67.8K

$100.4K

How much do field service engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for field service engineer in Indiana is $67,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $80,400.00 per year, depending on experience, location, and employer.

What is a field service engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What does a field service engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What are some common challenges field service engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

How much do field service engineers make?

Field service engineers typically earn a median annual salary of around $55,000 to $75,000, depending on experience, industry, and location. Salaries can increase with specialized skills, certifications, and overtime work, especially in technical environments requiring troubleshooting and on-site repairs.
More about Field Service Engineer jobs

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Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Indiana as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $67,771 per year, or $32.6 per hour.

Lead Field Service Engineer

Elkhart, IN • On-site

Sharedlabs Inc
501 - 1,000 employees
Learn more about Sharedlabs Incexternal

$50/hr

Full-time

Re-posted 17 days ago

Job description

Company Description
SharedLABS is a global software and technology services company providing a broad range of software, digital, cloud, and security services to both commercial and government clients which enable businesses to innovate and compete in today's competitive marketplaces. A respected partner to many of the largest technology companies in the world, SharedLABS creates, supports, implements, and manages the software, infrastructure, and e-commerce systems which drive today's digital world.
Job Description
Job Summary: BPI makes packaging machines, the end customer needs support when they break or would like assistance changing some functionality and things of that nature. This position is responsible for responding to client emails and calls to assess their needs and provide assistance. This often means traveling out to the customer's location to perform work directly on the machine (approx 50-60% of the time in the role is travel). This person is looked at as vital by the customer and is a partner in profitability so often a great working relationship between engineer and customer is formed. This role can also help suggest other products or additional services and earn 1% commission on.
Job Functions
  • Setting up, fine tuning, programming additional logic, and performing F.A.T's on each new project
  • Responding to customers service calls & maintenance promptly
    and effectively
  • Automating & integrating industrial packaging machinery that includes VFFS & HFFS Baggers (Vertical form Fill and Seal & Horizontal Form Fill and Seal) Scales Systems Check-Weighing Systems, Metal Detection V. X-Ray Detection, In-Line Conveyor Systems, Print Systems, Conveying systems, etc...
  • Performing maintenance repairs, system overhauls, and troubleshooting on existing equipment
  • Capturing customer information to complete invoicing
  • Logging all customer calls & activity, and tracking all expenses incurred in the delivery of the service.

Travel Info:
  • $50 per diem in cash (so you can purchasing whatever you'd like)
  • flies out of South Bend for easy drive, parking and departure
  • flexibility on when you fly out and when you fly back depending on how you prefer to travel so you can return faster sometimes or have additional time/comfort in others
  • internal travel assistant you can call to take care of all booking info as well as any changes you'd like to any flights
  • serious effort into avoiding any travel over the weekend and keeping everyone home with family during that time

Benefits: yes, will provide company benefits sheet shortly (I'm waiting for my copy or I'd send it)
Company Car: company truck provided to travel to work sites
Profit Sharing: yes, 1% commission on recommended parts if purchase and installed
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

Apply