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Remote Service Engineer Jobs in Indiana (NOW HIRING)

Hitachi, Ltd.

Field Service Engineer

Michigan City, IN · On-site +1

Engineering & Science Job Schedule: Full time Remote: No Job title: Field Service Engineer Location: Gulf Region - TX, LA, MS, AL, GA OR Michigan City, IN The Company We build the machines that power ...

Qualus

Lead Relay Field Engineer

Indianapolis, IN · On-site +1

Providing Project Technical Support to Field Service personnel. * Providing technical mentorship to ... Bachelor's Degree in Electrical Engineering from an ABET accredited university * Minimum of 5 years ...

Qualus

Lead Relay Field Engineer

Indianapolis, IN · On-site +1

Providing Project Technical Support to Field Service personnel. * Providing technical mentorship to ... Bachelor's Degree in Electrical Engineering from an ABET accredited university * Minimum of 5 years ...

Ortho Clinical Diagnostics

This position requires the individual to provide service support in the hospital/clinic laboratory ... Remote

QuidelOrtho Corporation

This position requires the individual to provide service support in the hospital/clinic laboratory ... Remote

Micro Typing Systems

This position requires the individual to provide service support in the hospital/clinic laboratory ... Remote

TMG Chicago

We are currently seeking an adventurous and diligent Field Service Technician. This role will ... Demonstrated ability in mechanical/electrical repair or engineering desired. CNC Repair background ...

TMG Chicago

We are currently seeking an adventurous and diligent Field Service Technician. This role will ... Demonstrated ability in mechanical/electrical repair or engineering desired. CNC Repair background ...

Atlas Copco

Technical Support Engineer

Michigan City, IN · On-site +1

Service Process Support & Standardization * Advise on commissioning, corrective actions, preventive ... Own complex technical cases from intake to closure for VTS Aftermarket (remote and on-site support)

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How much do remote service engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote service engineer in Indiana is $38.47, according to ZipRecruiter salary data. Most workers in this role earn between $30.67 and $43.46 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are the most commonly searched types of Service Engineer jobs in Indiana?

The most popular types of Service Engineer jobs in Indiana are:

What are popular job titles related to Remote Service Engineer jobs in Indiana?

For Remote Service Engineer jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Service Engineer jobs in Indiana look for?

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Remote Service Engineer jobs near you

Field Service Engineer

Michigan City, IN • On-site, Remote

Hitachi, Ltd.
IT Services • 10K+ employees
Learn more about Hitachi, Ltd.external

Full-time

Posted 9 days ago

Job description

Location:
Michigan City, Indiana, United States
Job ID:
R0143279
Date Posted:
2026-08-31
Company Name:
HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category):
Engineering & Science
Job Schedule:
Full time
Remote:
No
Job Description:
Job title:
Field Service Engineer
Location:
Gulf Region - TX, LA, MS, AL, GA
OR
Michigan City, IN
The Company
We build the machines that power industry. We are Hitachi Global Air Power, a leading global industrial compressed air manufacturer driving the innovations that keep the world moving.
From our headquarters in Michigan City, Indiana, our compressed air solutions power manufacturing operations all around the globe; from food and beverage to life-saving pharmaceuticals and cutting-edge semiconductor chips. Our portable compressors provide the air power to build roads and bridges, lay pipelines and aid in oil and gas mining and production.
We are a team of innovators, engineers, and quality experts with a shared vision to create the next generation of efficient, environment-forward compressed air solutions that meet the demands of today, while boldly contributing to a sustainable, circular economy. With more than 58 years of legacy and trusted performance through our brands - Hitachi, Hitachi Global Air Power, and Champion (Australia), we are proud of our reputation for reliability, durability, and performance and groundbreaking engineering.
Join us in building a future where your work has an impact. At Hitachi Global Air Power, you'll be part of a global network that's shaping the future of industrial power.
Summary of the position:
Answer technical questions about Hitachi Global Air Power Rental & Infrastructure /OEM products from customers. Responsible for answering technical questions about Hitachi Global Air Power products including installations, maintenance, repairs, and troubleshooting. Work with various departments at Hitachi Global Air Power to address concerns and conduct service from the field to drive issues to a timely closure. Document service visits and generate reports with action items. Support Hitachi Global Air Power Training Department for customers, distributors, and employees. Increase brand strength through relationship development and effective service to customers. Position reports directly to the Director of Service Operations - Portables.
Duties and responsibilities:
  • Provide technical assistance related to Hitachi Global Air Power R&I/OEM products via phone and email queues.
  • Travel to field-based jobsites to troubleshoot and assist in repair of Hitachi Global Air Power R&I/OEM systems.
  • Follow standard work for pre- and post-service preparation (submit expense reports, develop service reports, make travel arrangements).
  • Follow all Environmental Health and Safety policies and procedures.
  • Communicate distributor feedback to Hitachi Global Air Power management as VOC.
  • Drive field concerns to closure in a timely manner.
  • Support goal of service within the Service Department of 95%.
  • Assist in writing technical service bulletins.
  • Review technical manuals for accuracy and completeness.
  • Participate in new product development to provide prospective from the service point of view.
  • Participate in warranty reduction efforts by looking at service trends, analyzing failure modes, and providing feedback.
  • Up to 25% overnight travel. U.S and Canada travel

Qualifications:
Education:
  • Associate degree a plus.
  • Technical Trade School a plus.

Professional experience:
  • 5+ years of technical troubleshooting of Diesel Driven/OEM Compressor experience.
  • Experience troubleshooting and repairing electrical systems and electric driven equipment.
  • Demonstrated success in technical training of compressed air systems.
  • Experience with industrial product manufacturing and engineering processes.
  • Strong verbal and written communication skills.
  • Must be able to engage and communicate effectively with all levels of the organization.
  • Strong grasp of Microsoft office required.
  • Ability to read and understand schematics.
  • Ability to work independently or on a team.

Key behaviors:
  • On time to all meetings/appointments/and scheduled engagements.
  • Diligent to work habits.
  • Dedicated to completion of responsibilities.
  • Willing to accept responsibilities within a team environment.

Direct reports:
  • N/A

The successful candidate is responsible for complying with Hitachi Global Air Power's Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017

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